Parfuma/en
Reviews:

83 total reviews   50 reviews in the last 12 months

4.74

Excellent

83 total reviews
50 reviews in the last 12 months

5
92 %
4
2 %
3
< 1 %
2
< 1 %
1
6 %

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Review summary

Customers consistently appreciate the fast and prompt delivery of their orders, as well as the helpful, responsive, and personal customer service. The quality, care, and presentation of packaging, especially when gifts or free samples are included, receive frequent praise. Many customers are satisfied with the quality and variety of products, noting the availability of rare items and personal favourites. Competitive and attractive pricing, particularly during sales, is also highlighted as a significant advantage. Some customers mention experiencing delays or not receiving their packages. There are also occasional negative experiences with customer service regarding unresolved issues. A few customers report receiving damaged items in their orders.

This text was automatically created by an AI system from user reviews.

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ReviewsParfuma/en

(3)
(0)
(0)
(1)
(46)
Community member 
1 Reviews
 Verified
The package arrived promptly. When I opened the box, it had a lovely fragrance. In addition, several free samples were included as a gift. Thank you very much for the products and for your thoughtful, customer-focused approach. Wishing you continued success with your business!
Community member 
1 Reviews
 Verified

Excellent customer service

I ordered a set with soap and body lotion from Parfuma. The delivery was very fast but when opening it, I realise the bottles were broken. After contacting the customer service, they re-send very fast a new package making sure to double wrap everything. Kathleen manually did this to make sure that the package(which was a present) arrives in good condition. Thank you and for sure I will order again from you!
Community member 
3 Reviews
 Verified

I really like this shop :)

The thing I appreciate the most is that this site carries the supplements I regularly use. And during Black Friday or other sales, I can even get them at a great price. The customer service staff have been incredibly kind and wonderful. Since I live in Antwerp, I also visit the physical store, and the staff there are always pleasant, making every shopping experience enjoyable.
Community member 
1 Reviews
 Verified
Fast shipping and safe.
Community member 
1 Reviews
 Verified
I am always satisfied with your products 😁
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
6 Reviews
 Verified

Good product portfolio and customer service

With my last 2 orders from 3 it was a mishap. I contacted the shop and they were happy to assist . I love to shop at Parfuma since they are really customer friendly . I like their products portfolio and in an impersonal world you can see the difference: how products are packaged and how you get an answer as a customer, not managed by a chatbot .
Community member 
1 Reviews
 Verified
I love the perfume smells so good
Community member 
1 Reviews
 Verified
Great prices and fast delivery
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
What’s the fragrence that you on the Box? It smells incredibly good!
Community member 
1 Reviews
 Verified

Great experience and excellent service

I had a very positive experience. Communication was clear and professional, the service was efficient, and everything went smoothly. I am very satisfied and would definitely recommend them.
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Highly Satisfied 😌. Fast delivery, immaculate packaging, amazing samples choice. Oh they also said they love me too with a letter! ❤️
Community member 
1 Reviews
 Verified
A R
Alex R.
4 Reviews
 Verified
Super schneller Versand. Alles reibungslos. Jederzeit wieder.
Community member 
1 Reviews
 Verified
It's been almost a month and I haven’t received my perfume! They refuse to refund me and this was my only purchase in this website!!! I don’t recommend it to anyone!!!!!!!!!!
Community member 
2 Reviews
 Verified

Quality and reliability.

Excellent store, great prices. The goods arrived within 10 days, but I didn't mind, everything was well packaged and in order.
Community member 
1 Reviews
 Verified

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