Review summary
Customers consistently praise the quick and prompt delivery of their orders. Customer service is frequently described as friendly, responsive, and helpful when resolving issues. The packaging is often complimented for its care and presentation, with special attention given to well-wrapped items. Most customers are pleased with the quality and condition of the products. Many customers appreciate receiving free samples or gifts with their orders. Customers often mention satisfaction with prices, especially during sales or for special deals. Additionally, customers express delight with the pleasant fragrances and overall sensory experience. A few customers mention minor damage to products upon arrival.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsParfuma/en
(3)
(0)
(0)
(1)
(45)
Verified
The package arrived promptly. When I opened the box, it had a lovely fragrance. In addition, several free samples were included as a gift. Thank you very much for the products and for your thoughtful, customer-focused approach. Wishing you continued success with your business!
Verified
I really like this shop :)
The thing I appreciate the most is that this site carries the supplements I regularly use. And during Black Friday or other sales, I can even get them at a great price. The customer service staff have been incredibly kind and wonderful. Since I live in Antwerp, I also visit the physical store, and the staff there are always pleasant, making every shopping experience enjoyable.
Verified
Excellent customer service
I ordered a set with soap and body lotion from Parfuma. The delivery was very fast but when opening it, I realise the bottles were broken. After contacting the customer service, they re-send very fast a new package making sure to double wrap everything. Kathleen manually did this to make sure that the package(which was a present) arrives in good condition. Thank you and for sure I will order again from you!
Verified
I love the perfume smells so good
Verified
Great prices and fast delivery
Verified
Good product portfolio and customer service
With my last 2 orders from 3 it was a mishap. I contacted the shop and they were happy to assist . I love to shop at Parfuma since they are really customer friendly . I like their products portfolio and in an impersonal world you can see the difference: how products are packaged and how you get an answer as a customer, not managed by a chatbot .
Verified
Verified
What’s the fragrence that you on the Box? It smells incredibly good!
Verified
Great experience and excellent service
I had a very positive experience. Communication was clear and professional, the service was efficient, and everything went smoothly. I am very satisfied and would definitely recommend them.
Verified
Verified
Highly Satisfied 😌. Fast delivery, immaculate packaging, amazing samples choice.
Oh they also said they love me too with a letter! ❤️
Verified
Verified
Super schneller Versand. Alles reibungslos. Jederzeit wieder.
Verified
Quality and reliability.
Excellent store, great prices. The goods arrived within 10 days, but I didn't mind, everything was well packaged and in order.
Verified
Verified
Verified
Quality goods.
Very good purchase, excellent prices, fast delivery. Quality goods. I will gladly buy again. Thank you
Verified
Friendly user website + quick reception of product ordered
Verified
Verified
Great shop, bought few times and will continue to do so.