Topdrinks.dk

Reviews:

Kære kunde, Det er virkelig ærgerligt at læse, at De for anden gang har modtaget en ordre, hvor der manglede varer. Vi forstår udmærket, at dette er ekstra frustrerende, når De har betalt for det fulde antal, især hvis De derefter er nødt til at bestille de manglende flasker igen og dermed risikerer at skulle betale forsendelsesomkostninger endnu en gang. Vi beklager, at sagsbehandlingen og kontakten i denne sag har været besværlig for dig. Selvom vi er glade for, at de manglende varer til sidst bliver krediteret, forstår vi godt, at det ikke er det samme som blot at modtage de bestilte varer. Vi tager din feedback om kontrol af leverancer, håndtering af manglende varer og kommunikationen alvorligt. Vi ønsker naturligvis at undgå denne type situationer så vidt muligt og gøre processen nemmere for vores kunder. Vi beklager ulejligheden og takker dig for, at du har delt din oplevelse og forslag til forbedringer med os. Med venlig hilsen, Team Topdrinks

Dear Customer, Thank you so much for your wonderful review! 😊 We're delighted to hear that you found our ordering process easy and enjoyed our fast delivery. It's great to know that everything went smoothly and met your expectations. Thank you for choosing Topdrinks. We look forward to serving you again soon! Kind regards, The Topdrinks Team

Dear customer, Thank you very much for your lovely review! 😊 It’s great to hear that you’re satisfied with our products, competitive prices and fast delivery. We really appreciate your trust and will do our best to ensure you have another excellent experience with your next order. We look forward to seeing you again soon! Kind regards, The Topdrinks Team

Kære kunde, Mange tak for din tillid til Topdrinks! 😊 Det er dejligt at høre, at du indtil nu altid har haft en problemfri oplevelse hos os. Det er netop det, vi ønsker at tilbyde vores kunder! Vi håber, at vi også ved dine næste bestillinger kan betjene dig til din fulde tilfredshed. Med venlig hilsen, Team Topdrinks

Dear customer, Thank you for your review! We sincerely apologise that your order did not go as you might have expected. We understand how frustrating it is to first be told that your order is on its way and then to be informed that the rum you ordered is no longer in stock. We also regret that you were not offered a suitable alternative and that your last email remained unanswered. This is not the level of service we aim to provide to our customers. We understand your disappointment and take your feedback regarding our communication and handling of the matter seriously. We apologise for the inconvenience and frustration this has caused. Kind regards, The Topdrinks Team