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eustore.ifixit.com
Reviews:

630 reviews in the last 12 months7,797 total reviews  

4.73
Excellent

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Most relevant positive review

Dec 24, 2023
 Verified review
They sent everything was needed to replace the battery . I would just recommend to provide better quality tools in the kit , more in detail there are several thin flat cables to disconnect and the tweezers didn’t help so much. Then the smaller torx bit isn’t robust enough to prevent damages to the screw’s heads . This procedure isn’t for everyone, there is a high risk to damage the computer because there are a lot of tiny and fragile parts to remove, and the use of solvent to unglue the old battery is risky , anyway following the hints from the procedure helped a lot. I used an anti static mat as the motherboard and other parts inside the mac are at high risk of damage from statics .

Most relevant negative review

Feb 5, 2024
 Verified review
iFixit è sicuramente un punto di riferimento per la riparazione self made dei propri dispositivi elettronici, ma impone (a mio avviso) dei limiti veramente ridicoli. Mi sono trovato a dover comprare quattro batterie di ricambio per gli iPhones all'interno della mia collezione e sono stato costretto ad eseguire due ordini distinti pagando ovviamente due volte le spese di spedizione perché il sito non accetta più di due batterie per singolo ordine... Capisco il limite imposto dalle normative di volo, ma qui stiamo parlando di 3 batterie per iPhone 4 e una per iPhone SE di 1° generazione... Ben al di sotto quindi dei 100 Wattora o dei 20.000 mAh imposti dalla legge.... Correggete questa cosa perché non è sostenibile come proposta commerciale.
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Reviews for eustore.ifixit.com

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Jun 30, 2024
 Verified review

Avoidable lengthy delivery delays.

You use UPS Couriers. They do not deliver to PO Boxes. This should be made clear on your website like many other Companies do to avoid lengthy delivery delays. Did get help from Customer Support Team but they should have known that UPS don't deliver to PO Boxes.
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5 days ago
 Verified review

Not buying after this, will not recommend to anyone

My order is from 08.07.2024 and it was sent on 18.07.2024, still waiting to receive it at the end of the month !!! By the way I am located in Europe and if I went by foot to get it probably I would be back home with it. No compensation at all and poor support.
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4 days ago
 Verified review
Delivered to a random stranger by Fedex. I still don't have my delivery (10 days after ordering).
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Jun 17, 2024
 Verified review

Prodotto giusto ma….

Prodotto giusto, bene imballato e con molta cura. Istruzioni chiare e precise. Kit di sostituzione ottimo e molto comodo. Do solo tre stelle perchè non sono compresi i costi doganali ed ho pagato più di 40- CHF per un prodotto che costa quasi 100- CHF. Più del 40% di tasse doganali dopo aver pagato la spedizione per la Svizzera. Non mi sembra corretto. Certe cose bisogna scriverle sul sito perchè i clienti devono sapere sempre quanto spendono e decidere se acquistare da un sito nazionale o ino estero.
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Jun 17, 2024
 Verified review

Amazing products with poor customer support

I've received a misplaced item in my order and every reply to my email took 2 business days. After reporting misplaced item I've received a return label on Friday and the correct item still wasn't dispatched a week later. Product quality is always amazing but I have poor experience with customer support that despite being very polite and helpful couldn't reply in an acceptable time frame.
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May 11, 2024
 Verified review
Never got the product (screenKit) I bought, Never got refund. Just some emails saying they will follow up. Then I was asked if I wanted refund or the product (screenKit) I said the product (screenKit). Again I never got it. then they went radio silent.....If the was a way to put less than one star i would. Bad idea to spend your money there. Just get it from anywhere else at least you will get it. Lost 69 euros for nothing.
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May 12, 2024
 Verified review
I put only three stars because of DHL! My parcel is in Marseilles sinve four days. I can only hope to get it tomorrow monday! But I’m not sure! Since it was shipped last monday it will be ONE WEEK tomorrow IF… Bad job DHL!
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May 4, 2024
 Verified review
The product has not arrived and it has been two weeks. No news at all.
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May 23, 2024
 Verified review
They never shipped the item and later i have to cancel the order
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Apr 12, 2024
 Verified review
Heel trage verzending.
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Apr 5, 2024
 Verified review
Unknown purchases
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Feb 5, 2024
 Verified review

Limiti assurdi e spese extra!

iFixit è sicuramente un punto di riferimento per la riparazione self made dei propri dispositivi elettronici, ma impone (a mio avviso) dei limiti veramente ridicoli. Mi sono trovato a dover comprare quattro batterie di ricambio per gli iPhones all'interno della mia collezione e sono stato costretto ad eseguire due ordini distinti pagando ovviamente due volte le spese di spedizione perché il sito non accetta più di due batterie per singolo ordine... Capisco il limite imposto dalle normative di volo, ma qui stiamo parlando di 3 batterie per iPhone 4 e una per iPhone SE di 1° generazione... Ben al di sotto quindi dei 100 Wattora o dei 20.000 mAh imposti dalla legge.... Correggete questa cosa perché non è sostenibile come proposta commerciale.
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Aug 31, 2023
 Verified review
I don't recommend this site for LCD replacement for Ipad Pro. I bought a defective 300€ LCD to change for my broken one. When I finished the replacement (following all the steps they have in their site), I realized that the iPad was rebooting after 2 minutes and 30 seconds, after I glued the LCD they sent me. Now I have my primary LCD working (not rebooting), but I broke the new LCD that they sent me, so I won't get the refund. I'm really sad about this experience, and I will never recommend this site. If you need a LCD replacement, just go to an apple store to have de job well done.
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Mar 26, 2024
 Verified review
Stop Using Fedex. I was a victim of a false delivery attempt. I took a day off from work to get my package and the driver never showed up, wrote down that he had no access and that I couldn't be contacted. I contacted customer service before de delivery to make sure it would come and immediately after the false attempted delivery and nothing could be solved. I am probably going to have to lose another work day whenever the delivery will be attempted again. I have been looking around online and the majority of complaints about Fedex were the same as mine.
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Aug 21, 2023
 Verified review
I would love to give you a 5 star review, but now only 1 star because you are using for shipping from Germany to Sweden the worst possible solution; Deutsche Post. I one bought something from Latvia, they used Deutsche Post as well and i was waiting for 3 weeks for the parcel to arrive! I love your concept, but if you want something to be fixed, you don't want to wait for 3 weeks! I still have not received the goods I ordered from you, guess going to be also 3 weeks! Pleas stop using this service, it is crap, and I know outiof experience.
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Sep 1, 2023
 Verified review
Ifixit didnt give my phone number to fedex causing no communication with them. the service didnt even give me my package number so i couldnt track it. if i didnt write to support about the 7 days delay probably i wouldnt receive my package. very poor customer service. i wont buy again anything with shipment to poland this site isnt reliable
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Oct 13, 2023
 Verified review
The screen kit for Pixel 5 was relatively easy to install using the guide, however the glass quality is not even close to the original. In only 2 weeks it was full of mini scratches and bigger ones from nothing but contact with clothes, the screen never touched anything other than the inside of the trousers. The original screen had no scratch even after 3 years of usage.
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Feb 24, 2024
 Verified review

Screws for a macbook pro

I purchased screws for my macbook pro 15” (2015). It came with a screwdriver and a bit that did not fit in the screws. As i noticed the bit was very poorly machined. For 30 eur i thought i could get some descent products but in my opinion it was just a plain rip off
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Aug 5, 2023
 Verified review
Why the F did you use the crappy german DHL? Have not received my toolkit yet as it sits in a DHL terminal in Arlanda aiirport, haven’t got a normal (non german) tracking number so I cant refer to my shipment at storage here in Sweden
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Feb 20, 2024
 Verified review

Complaint!

As soon as I installed the battery my iPhone was no longer working and I had to take it to an Apple centre for repair. They told me that the battery was defective and caused damage to my phone. I ask for a refund!
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