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shop.mohd.it/en/Reviews

: 1,006Excellent

4.63

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certified since: 7/7/2014
updated on: 6/28/2022
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certified since: 7/7/2014
updated on: 6/28/2022
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

136 verified reviews in the last 12 months

1,006 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
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the most relevant critical review


8 days ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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(113)
(9)
 Verified review
4 months ago
Super after-sales assistance with kind Silvia!
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4 months ago
Loved working with Mohd!
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4 months ago
super selection
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4 months ago
SO088980
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7 months ago
I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
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 Verified review
1 month ago
I purchased a < Fritz Hansen - Ikebana Vase Long > Upon arrival the metal studs were broken. I wrote to the seller and sending pictures. Their response was prompt and the service was professional. I was initially doubting the potential response and how they would replace or refund the funds. They immediately sent the same item without hassle Great service and communication. I would purchase from them again!!!!!
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1 year ago
Most convenient furniture online shopping experience. Beautiful stuff and fair prices, most of all, interacting with customer service has been a real pleasure. Thanks again Rossana! All pieces have been packed perfectly and arrived without any scratches. Transport was well organized, in-house delivery was professional. I recommend MOHD to everyone, who are interested in beautiful Italian furniture
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11 months ago
Very happy both with our Tribù outdoor lounge & chairs and especially with mohd: We experienced excellent advice, perfect and very friendly communication before the order and during the delivery period with Gianluca & his mohd team > mohd sells great furniture at fair prices. An extremely reliable company and highly recommended. Well be ordering at mohd again! Thank you very much Gianluca & team
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1 year ago 
Exemplary service, quality products, and good values. It is rare for a company to achieve all 3 measures of excellence. MOHD has - Bravo! Aleandrea was knowledgeable, patient, and always quick to respond to my myriad of questions. She also kept us apprised of the status of our order every step along the way. This is not our first MOHD order and it will definitely not be our last. Forever thanks!
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10 months ago 
The team were excellent.I ordered many pieces for delivery to Melbourne and no request was too much trouble.The team sent me fabric samples,dimensions and answered many questions quickly and efficiently.When the items arrived they were perfect and the delivery process was seamless.The couple of items that were damaged were replaced immediately without issue.I will definitely use them again
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6 months ago
Je tiens à remercier MOHD pour son service après vente impeccable et spécialement Francesca pour son aide et son engagement sans faille. J'ai reçu deux deux fois une lampe cassée pendant le transport et Francesca a chaque fois fait le nécessaire pour renvoyer une nouvelle lampe neuve dans un court délai. La 3ème lampe fut la bonne et je peux recommander MOHD à tout acheteur, sans souçis.
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10 months ago 
by K M.
Gianluca is one of the most knowledgeable and most ethical agents in the promotion of modern Italian design in Italy and abroad. I have been very fortunate to be his customer for the past few years I highly recommend Gianluca to anyone who wants to have a high quality product with the highest quality service available. Thanks a million always, Gianluca, to you and to your entire team !!
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10 months ago 
Really pleased with our sofa.I had a choice of ordering it in a shop in London or over the internet at Mohd. I received much better service over the internet and what is more important a better price! I felt I was very well looked after by a designated person who was promptly answering all my questions, helped me to make a choice and was in touch throughout until a hassle free delivery.
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11 months ago
I was buying a Vitra Eames Chair, I had doubt first ordering it online, but Martina was helping me in the decision process, she always answered my questions immediatelly, and providing best customer service ever. The estimation of shipping was also accurate. In general I experienced wide variety of quality products on good prices, I could chose whatever combination I wanted.
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8 months ago
We purchased few months ago a lamp shade from Paola Navone and we experienced few problems regarding the color of the product. The after sale service was really reactive and efficient and did is best to solve the problem. If you experience any problem you will always have someone to support you, this notion is lacking nowadays so thank you Modh for that!
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8 months ago
Just a quick note to thank you so much for the lovely Durame Breathe cabinet that you organised to be manufactured and delivered to our home in London. It is absolutely perfect and fits our home beautifully. It arrived in amazing condition as well. We are so very happy with it. We will most definitely use MOHD again for future purchases. Thanks again
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6 months ago
I found what I was looking for and the price was too good to be true, about 1/4 the price charged by everyone else. I hesitated, usually if it's too good to be true, it's not real. But it was...fantastic experience. Customer service was quick to answer my question, my purchase shipped quickly, and I got exactly what I was expecting.
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10 months ago 
A lot of choice. Nice luxurious materiel. Very long delivery time but there's not a big problem. Excellent customer service, especially Angelo who has found a solution for my problem iwithout delay. He's highly responsive !! I never saw a customer service so effective Thank you very much !! Go to MOHD with all trust !!
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11 months ago 
Sono entusiasta dell'acquisto fatto, la professionalità la trasparenza e la rapidità nella spedizione fanno di questo sito di e-commerce un'eccellente piattaforma per i vostri acquisti in piena tranquillità. Ho acquistato un orologio di design Solari Udine (dator 60). Grazie ancora, un piacere fare acquisti da voi!
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11 months ago 
Sono entusiasta dell'acquisto fatto, la professionalità la trasparenza e la rapidità nella spedizione fanno di questo sito di e-commerce un'eccellente piattaforma per i vostri acquisti in piena tranquillità. Ho acquistato un orologio di design Solari Udine (dator 60). Grazie ancora, un piacere fare acquisti da voi!
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