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shop.mohd.it/en/Reviews

: 1,140Good

4.47

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with Buyer Protection

certified since: Jul 7, 2014
updated on: Feb 7, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Jul 7, 2014
updated on: Feb 7, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

196 verified reviews in the last 12 months

1,140 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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(18)
 Verified review
Jan 12, 2023
Waiting for delivery of a lamp, order #M4000000618, since november 27, which has already been paid for, and I have not received anything. MOHD has not responded to either of the two requests I sent through their website.
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3 days ago
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5 days ago
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5 days ago
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 Verified review
Dec 27, 2022
Item arrived damaged (was packed as damaged) and shop is not responding to emails
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 Verified review
Nov 25, 2022
the web diaplay the light is in the stock. Mohd team told me no stock for this light aftet I placed the order, and it will be arroved after half of month at least. it's terrbile..
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 Verified review
Oct 30, 2022
The items are shown as being in stock but when you order they announce a 4 month delay
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 Verified review
Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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 Verified review
Aug 4, 2022
I paid USD320 extra to have a "in stock" item to be sent by air courier on their website (price quotation attached), but the shop then contacted me via email saying that they offer me EUR150 refund to ship the item by sea immediately, which would take 30 days. I rejected and they told me the time to send the item by air would be 30 days as well and stop responding to me..so I think this is quite absurd to charge extra for air courier but the time it takes by a cheaper method (by sea) would be the same as the more expensive method (by air)
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 Verified review
Jun 27, 2022
The item we ordered got lost by DHL. I received an official mail from DHL saying that the sender has to take care for the reimbursement through DHL. I contacted MOHD several times, but no reply at all. The quality of the products might be good (unable to rate this as I never received it) but customer service is a shame. I can only conlude that MOHD got the reimbursement from DHL but we never got the item we ordered
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 Verified review
May 16, 2022
I put my order in January and didn't ship until today- the protection also does not work as they have told me my protection ended before I get the goods. I'm trying just to get my money back and couldn't so far.
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 Verified review
Jul 16, 2022
 
In-stock item turned out to be not in stock. No attempt to proactively communicate this. Still waiting for the refund, too.
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 Verified review
Jul 27, 2022
I have never received my order .
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 Verified review
Aug 23, 2022
One arrived completely shattered. The shipping company had me refuse the complete shipment and it is being returned.
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 Verified review
Aug 18, 2022
My order is not yet shipped and we received no feedback
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 Verified review
Apr 24, 2022
No answer for the time of dispatch since I ordered a week ago.
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 Verified review
Oct 5, 2022
It’s not helpful in Taiwan
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 Verified review
Jun 29, 2022
Honesty
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