Bergfreunde.eu- Logo - reviews

Bergfreunde.eu
Reviews:

3,916 reviews in the last 12 months28,424 total reviews  

4.82
Excellent

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Certified since: Aug 29, 2017
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Bergfreunde.eu fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Jun 30, 2023
 Verified review
The ordering experience was easy. The product arrived within the estimated time given. (Delivery to Ireland took 7 days). The package arrived safe and secure. The product that arrived was correct, exactly as described and in pristine condition. This is the second product I ordered from Berg Freunde and I am a very satisfied customer. To be picky, the only downside was with the delivery service, they did not seem to regularly update the tracking page so when the package arrived I was not expecting it and therefore may not have been available to take delivery.

Top negative review

Jan 30, 2023
 Verified review
one star ⭐ is to much already. firstly they did not place my phone no. on the parcel; i had to locate the parcel to drive over there and pay few bucks to get it, because was on the way back to bergfrende guys. 2ndly, the products were not properly displayed regarding size. In my case, i have purchased a cap which was kids size! the other produc was a Scott bike shorts, ad i have from some years now an old one, but this new one was way to large. I had unfortunately to pay money to get rid of bergfrende careless unpro operations they do! hopefully not with everybody; i have learn and ticket for to that was 9,95€uro. Apologies or discount No! no need for that. Disappointed -that is that period.
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Reviews for Bergfreunde.eu

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Nov 17, 2023
 Verified review
Your honesty!! "I called you to inquire whether you could deliver a product on time. The response was that you probably couldn't. So, no order. Later on, I did end up placing the order and had it delivered to one of my transit countries."
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6 days ago
 Verified review

SERVICII DE CALITATE

Produsele au fost livrate foarte repede, au corespuns întru totul comenzilor şi calitatea acestora a fost ireproşabilă - mărfuri originale, mărimi corespunzătoare, materiale de calitate, etc . Sunt un client vechi şi voi colabora şi în viitor cu BERGFREUNDE. Nu a fost niciodată nevoie să apelez la RETUR. Firmă de încredere, RECOMAND!
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4 days ago
 Verified review

Returning happy customer

I'm very satisfied with the large selection and attractive prices of shoes and clothing. I'm a runner/hiker and for me the quality is the most important, when it comes at reasonable price - I'm vary happy! Free and fast delivery without issues to Bulgaria. Thank you and keep going!
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Nov 19, 2023
 Verified review
What I like is the fact that I can contact you by phone as well as email. I, like some people, prefer to be able to speak to a person if there is a difficulty, or a query about the product that I am buying
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Nov 25, 2023
 Verified review
layout of wed site is great. I got exactly what I was looking for innthe search box, very effecient. Looking forward to our purchases, good value too. Thank you
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Nov 14, 2023
 Verified review
The whole process was impeccable. Prices were great, products well packaged and arrived on time - no complains at all. I am monitoring for more sales offers.
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2 days ago
 Verified review
Before buying an article I gave got really fast answer on my question about detail of an article. Then it was not difficult to decide to buy it, really great!
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GK
George K.
Thessaloniki
2 days ago
 Verified review
Extensive inventory, quick shipment, great after sales support. Product reviews from users should include mandatory written text, and not only star rating.
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PG
Piotr G.
Szczecin
Nov 11, 2023
 Verified review

SUPER

Hello. In 2017, I changed my company from ASICS to HOKA. This is my 9th HOKA model. Once again, a hit model. Regards and thank you for fast shipping.
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3 days ago
 Verified review
Great customer service when dealing with returns. Products are always shipped on time too. I’ve used them for years with no issues at all.
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DK
3 days ago
 Verified review
100% professional service: Great products, great prices, fast shipping and great communication. Highly trusted and recommended!
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Nov 26, 2023
 Verified review
Tried out the new shoes! Loved the quality, thdy also are really stable on holds and volumes. All together they're amazimg!
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7 days ago
 Verified review
good prices/ quick order process/ valid voucher & easy to apply/ seems an excellent choice for online shopping
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6 days ago
 Verified review
I love the quality of your products, period. It's my go-to website to find wonderful gifts for my family.
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5 days ago
 Verified review
Vse je preprosto naročiti.Super. Samo sedaj ne vem kaj se dogaja s pošiljko nobeden nič ne javi.
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3 days ago
 Verified review
Very professional team, good equipment, fast response, fast delivery, thank ypu Bergfreunde!
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Nov 26, 2023
 Verified review
Very positive shopping experience - great variety of choices, quality brands, fast delivery.
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Nov 18, 2023
 Verified review

Active lifestylers heaven

Very good prices, very good assortment of products and nice service overall
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Nov 20, 2023
 Verified review
The assistants ok a bit of a wait to get reply but regardless good help
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2 days ago
 Verified review
Best online shop EVER!!! On time,easy return,great contract! Thank you!
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