noch.com

Reviews:

Dear NOCH Support Team,Thank you for your prompt reply and for canceling the duplicate order (# 73968).Regarding the shipping address for Order # 74259, please ensure the package is sent to the following official address:Company: Guobin Enterprise Co., Ltd.Attention: EI-CHENG CHEN / CHENG CHENAddress: No. 45, Lane 16, Sec. 1, Zhongcheng Rd., Shilin Dist.City: Taipei CityPostal Code: 111024Country: Taiwan (ROC)I will proceed to complete the payment of €104.20 via the secure link you provided. Once paid, please update my order status and arrange the shipment as soon as possible.Thank you again for your excellent and professional assistance.Best regards,CHENG CHEN

Dear NOCH Support Team,Regarding my correct order # 74259 (Total: €104.20) for shipping to Taiwan, I would like to make the payment immediately online to secure the shipment.To ensure transaction safety and strictly avoid any duplicate billing or payment confusion, could you please kindly generate and send me a direct PayPal payment link or a secure Credit Card payment invoice for this exact order amount (€104.20)?Once I receive your official link, I will settle the payment right away. Please do not process or send any payment requests for the incorrect duplicate order (# 73968).Thank you for your cooperation and professional support.Best regards,CHENG CHEN

Dear NOCH Support Team, I am writing to protest and strongly request the immediate cancellation of order number 73968 (dated 29.05.2026). During my checkout process using Amazon Pay, your website encountered a severe system error. Not only did the payment fail ("Payment canceled"), but your system also generated a highly corrupted order confirmation with severe data mixing. The order details in your system are completely wrong and compromised: 1. Billing Address: It lists my correct company info in Taiwan (Guobin Enterprise Co., Ltd. / CHENG CHEN). 2. Delivery Address: Your system automatically injected a completely strange German name "Rief Pascal" and mixed it with your own company street address (Lindauer Straße 49) and a completely unrelated zip code (39261). 3. Payment Method: It automatically changed my payment method to "Vorkasse" (Prepayment) without my consent. This is a serious system glitch and a clear data privacy mix-up on your website. I have NOT authorized this prepayment order, and the shipping address is completely wrong. Please cancel order #73968 immediately and ensure that my data is cleared from this erroneous transaction. I look forward to your confirmation of cancellation. Best regards,

Order date: 29 May 2026 Status:Open Order number: 73968 Shipping status Payment status Payment method Shipping method Shipping status:Open Payment status:Open Payment method:Paid in advance Shipping method:Shipping Germany Product Quantity Unit price Subtotal micro motion Baum mit Schaukel Product information:micro-motion Tree with Swing TT Product number: 21771 1 Unit price: €69.99 Subtotal: €69.99 Order date: 29 May 2026 Order number: 73968 Payment method: Paid in advance Shipping method: Shipping Germany Phone for inquiries: Package tracking: Not available Shipping costs: €6.49 plus 19% VAT €12.21 Total (gross): €76.48

"Thank you for the message. However, I cannot provide a positive review yet because the issue with Order #70751 is still unresolved.Payment confirmed: I paid €96.50 on Oct 25 (ID: pr_65TVOB...).Goods not received: Since this was 'Cash on Pickup', please confirm when and where I can collect the items, or provide a tracking number if you are shipping them.Stop New Request: Please cancel the duplicate payment request of €96.50 immediately.I am waiting for a human response, not an automated one."

"Re: Order #70751 / Invoice LYVRBAGG-0031Dear Pascal,Please clarify the current situation. This order was marked as 'Cash on Pickup', but I have already pre-paid €96.50 via Stripe on Oct 25 (Payment ID: pr_65TVOB...).Since the payment is already completed:When and where can I pick up the goods? (If this is a physical pickup).Or, are you supposed to ship them? If so, please provide the tracking number.Also, please cancel the new payment request immediately, as Order #70751 is already fully settled."

Good quality and good service. I mean, the goods are as described and delivered reasonably fast. It would not hurt to make pre-formed layouts a bit more rigit and maybe more modular designs would find demand. Also, I find the bridge selection not oo large. Here as well more attention to modular options for long and curved bridges would benefit the cutomers. Just my own humble opinion.

I had experience with many products of NOCH for H0 scale and I am quite impress by how much easier they make the modeller's landscaping work. One exception though: it might be my personal feeling but I find the NOCH's "laser cut" bridges too fragile even for a model railroad. Once I toushed them and saw them I decided not to use them.

Sono sempre alla ricerca di bei soggetti per i miei diorami e la gamma offerta da NOCH è molto vasta con articoli ben rifiniti e ben ambientabili. Sono forse lievemente più costosi di altri ma tutto è ripagato da un ottimo shop online che permette anche a chi come me è lontano da qualunque dettagliante di poter disporre di tutta la gamma.

Correct quick and full information deleveries

Easy to use website and great selection of products, dispatched without delay.

Wonderful items.

Great service and excellent quality products

All the transactions have been easy and sent very quickly. No points for any possible improvements.

The website is easy to use, and shipping is always fast. However, you use too much packaging. My last order was for a small pack of six Z-gauge figures, and it came in a package that would have housed a whole train set.