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Review summary
Customers frequently praise the fast and reliable shipping, as well as the protective and professional packaging. The knowledgeable, responsive, and supportive customer service receives widespread acclaim for prompt handling of queries and issues. Many appreciate the wide, high-quality selection of audio products, brands, and parts available, and find the pricing to be fair and competitive. Communication is commonly described as clear, timely, and informative, which enhances the overall customer experience. Most customers are satisfied with stock levels and restocks. Some customers mention occasional delays or delivery times longer than expected. There are also a few suggestions for packaging improvements, and some highlight occasional availability issues or backorders.
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How Trusted Shops prevents fake reviewsReviewssoundimports.eu/en
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Verified
Overseas Order in 3 Days — Very Impressive
My experience with Sound Imports was excellent from start to finish. I ordered a Scan-Speak tweeter, and they shipped it from the Netherlands to Los Angeles in exactly 3 days via DHL. That kind of speed is impressive, especially for international shipping. It’s honestly faster than many domestic orders.
There was no waiting around for processing either. The item shipped almost immediately, which I really appreciated. Some stores take days just to get an order out the door, even when it’s in stock.
Communication was also great. They responded to emails quickly and clearly. Packaging was well done, and everything arrived safely.
Very smooth experience overall. Reliable, fast, and professional. I would definitely buy from Sound Imports again.
Verified
J'ai aimé le geste commercial même modeste accordé pour des supports de découplage pour de lourdes enceintes actives.
J'ai trouvé avez les "SOUNDCARE" by SEAS, (405 spike m8 Threaded ) GOLD, des pieds qui s'ils ne provoque pas (à eux seuls) une révolution musicale, sont splendides et mettent en valeur l'esthétisme de mes ACON Professional amplifiées et leur joli logo doré également.
Dommage que cette version coûte près de trois fois le prix de la finition de base acier et noir (que l'on peut croire vendue par une enseigne de bricolage), il s'en vendrait, à juste titre beaucoup plus.
Musicalement,
CR France
Verified
Fast delivery, with no problems. Speaker elements was also a perfect fit and upgrade for my old boxes :-) Accuton C168-6-890 Cell
Verified
miniDSP PocketADC Analog to Digital Converter for us UK buyers
It's not easy to find the miniDSP PocketADC Analog to Digital Converter in the UK at a fair price, even Amazon was expensive. Sound Imports offered a fair price, quick delivery and maintained good contact. Thanks guys!
Verified
Small speakers, fast delivery.
I was looking for some small speakers for a project. Sound Imports had the perfect solution at a very reasonable price. Delivery to the UK was fast. No downside.
Verified
Very good customer support
Ordered an amp. Unfortunately, there were a couple minor quality issues with which did really bother me, especially for the price.
Contacted customer support, they immediately wanted to take it back and fix all of the issues, however, I rather wanted to return it for a refund.
This also wasn't an issue and was made possible. Received the refund also very quickly.
This is how customer support should be! Top notch! To bad I wasn't able to keep the amp.
Verified
Alice was very helpful
After I ordered an analog miniDSP, I came to the conclusion that I would be better off with the Flex digital. Soundimorts wa very helpful in cancelling my order and ship the other product. Alice was also very helpful to prioritise my order, as it was time critical.
Verified
I recently purchased a Exceptional service and expert support for DIY audio enthusiasts!pair of…
I recently purchased a pair of Markaudio Alpair 7MS drivers from SoundImports, and I couldn't be more satisfied with the experience.
From start to finish, the company proved to be incredibly reliable. Their customer support is top-notch; they are genuinely helpful, knowledgeable, and quick to respond to technical questions. It’s clear they care about the success of your project, not just the sale.
Shipping was fast, and the packaging was excellent, ensuring the drivers arrived in perfect condition. If you are looking for high-quality audio components backed by a team that actually understands what they are selling, look no further. Highly recommended for any DIYer! A+++
Verified
MiniDSP UMIK-1
First of all, I was very impressed by the shipping options; Regarding the microphone itself, it truly lives up to its stellar reputation. It is incredibly easy to set up and use, and I was able to get it up and running without any hassle.
Thank you for the excellent service and for providing such a high-quality tool.
Verified
Soundimports was always in contact with me about my order , and the order was received carefully protected and everything’s as I want and espect
Verified
Perfect cabinet for the Dayton UMII 18-22
I used both glue and screws in the assembly.
Very happy with the results and sound. Using 1200W 1ohm amplifier. Voice coils in parallel.
Verified
International delivery availability, fast dispatch of order, good packaging, tracking of order and fast response to query from customer service. Delivery could be better though. The order took 11 working days to be delivered by DHL with the normal shipping I opted for, which is considerably more than the 2-5 working days delivery you quote for Greece. The express shipping option costs considerably more and should be lower in my opinion.
Verified
Easy to browse website. Competitive pricing and speedy delivery. Will buy again from this company.
Verified
Professional staff
Professionally and well-packed merchandise, rapid order handling and safely arrived package with speaker electronics.
Verified
Good price and they ship to KSA fast and low shipping price and they have many speakers brands the store id very good for fixing and building speakers and they replay fast for my email i recommend buying from sound imports
and i will buy more and more if they keep same shipping price
i received 3 boxes they was all good condition but 1 box was too big and wasnt secure 100% yes it was good nothing broken but i prefer if it smaller box or maybe better quality big box .
to be honest i still didnt try the speakers i hope its work fine and i dont know if the speaker didnt work now or get bad later do i have warranty or something
Thanks ...
Verified
Great!
Shipped fast, arrived fast, no problem with UPS Express in BIH, no additional costs. Overall, amazing experience. Arrived directly to my doorstep. Well packaged and protected, no damage.
Verified
Very quick processing and delivery, good selection of products: just what I needed to prepare for a concert at the end of the month
Verified
Lieferung erfolgte prompt und diesmal auch gut verpackt.
(Letztes Jahr war die Lieferung meines Verstärkerns extrem schlecht, mich wunderte es, das kein Transportschaden zu verzeichnen war).
Wie auch immer, bin sehr zufrieden, die Lautsprecher, Dayton Audio DC250-8 sind eingebaut und funktionieren einwandfrei. Klanglich entsprechend meiner Vorstellung.
Danke.
Verified
The variety of references and brands that this store has is enormous.
In addition, the information on each product is always very comprehensive.
Verified
Magazin serios cu produse de calitate , bine aprovizionat.
Cu siguranță când voi mai avea nevoie ....stiu de unde să cumpăr👍❤️
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Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +31850711860
- soundimports.eu/en
- info@soundimports.nl
- Groningen, NLD
About
SoundImports is a EU-wide webshop offering a wide range of DIY audio components and accessories. The shop is having many products in stock and is offering the best support possible. ✓ Stock in Europe ...
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