Review summary
Customers consistently praise the fast and reliable shipping, as well as the extensive variety of brands and products available, making it easy to find hard-to-source items. Customer service is frequently described as responsive, helpful, knowledgeable, and proactive in resolving issues or providing information. Most customers find the prices fair or competitive, especially for rare items. Packaging is regularly highlighted as excellent and protective, and the website is generally considered easy to use and clear. Most products are noted to be in stock, contributing to a positive shopping experience. Some customers experience shipping delays with certain carriers or international orders. A few mention high prices on specific products or shipping, and there are occasional suggestions for improvements in box sizing and website filtering or cost transparency. Additionally, specific items or restocking times can sometimes be problematic.
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How Trusted Shops prevents fake reviewsReviewssoundimports.eu/en
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Verified
The variety of references and brands that this store has is enormous.
In addition, the information on each product is always very comprehensive.
Verified
I'm delighted with this order. The item ordered, Dayton Audio SSWB28 speaker stands, were backordered but shipped out when predicted. Item was very well packaged with an outer and inner carton to keep the contents very well protected. The Dayton Audio stands are beautifully made and I got a 10kg bag of cat litter to fill the hollow columns, making them heavier and non-resonant. They are terrific value and look superb too.
Verified
Processing Of Order was amazing. Wanted to buy more items but sales refused to entertain extra discount for returning customer. Products bought reached and in excellent condition packaging.
Verified
Everything excellent!! However, shipping to Greece took more than the 24h shipping I applied and paid for. But that's on the carrier I suppose. So 5 stars from me!!
Verified
Nice and easy, quick delivery
Doing business with sound imports is nice and easy and the delivery is quick! SI has a lot of stuff in stock, including different kind of damping material.
Verified
You guys were awesome to buy from. I was looking for purifi drivers that were sold out in the US where I live and not only did you have them but the cost ended up being about the same and the shipping was very fast. I did have to deal with tariffs but that's not your fault.
Verified
Quick Delivery, High quality Trusted components. Fair pricing.
Found some good options for my cabinet on here. Even with being on backorder I still got them a week late quick shipping. Fair pricing on international shipping fees too.
Verified
Thanks
Unfortunately the order i placed i had to cancel before it even shipped. Staff of SoundImports reacted swiftly and cancelled order in less than a hour and fully refunded both item price and shipping cost. Once again, if they are reading this, you have my thanks.
Verified
Great experience purchasing from Soundimport. The shipping to Spain was fast, smooth, and the package arrived in perfect condition. The customer service and product availability are top-notch. Highly recommended!
Verified
almost two weeks to arrive
I placed a new order 14 days ago and it arrived yesterday.
When I selected the two products, the website indicated that they were in stock and that if they were ordered, they would be shipped the same day.
Unfortunately, that was NOT the case, and the order took almost two weeks to arrive.
I think it is very wrong to act this way.
Verified
Reliable seller - Fast delivery
Delivered from the Netherlands in 48 hours by UPS for just two capacitors. Hats off to them: top-notch seller. I'll definitely order from them again and I'm going to order a large speaker kit to thank them.
Verified
Me encanta su tienda.
Su sitio contiene muchos productos de diferentes marcas con mucha variedad y con la información completa para que sea más fácil la elección. Avisan cuándo tendrán de nuevo el producto por si está fuera de existencia y cuántos elementos llegarán, además del stock actual.
El proceso del carrito es muy confiable y fácil de usar con varias opciones de pago.
Su proceso de entrega es de lo más confiable y tarda lo justo. Mantienen informado al cliente de su despacho y es fácil rastrearlo. Los paquetes vienen bien protegidos.
En pocas palabras, me encanta su tienda. Es lo máximo para el integrador de sistemas de audio. He podido concluir dos modelos de pares de altavoces, uno más en proceso de diseño y mediciones para construirlo, y tengo más componentes que me están esperando para diseñar la solución.
Verified
llego el pedido a Colombia en excelentes condiciones, aun no lo he probado pero daré retroalimentación a su debido tiempo
Verified
Great service!
Order sent and received within 1 week, public holidays included.
As with every order from Sound Imports, an email containing additional useful information concerning the purchase.
Verified
Perfectly fast shipping. Few working hours after payment. Always clear and in time response to every of my emails. Was a pleasure dealing with you.
Verified
Great customer experience.
Even wih holidays and New Year's Eve my order arrived to my country within the promised days. Shipped very quickly and it was tracked on every step even with the economy shipping. I'm very pleased as a customer and I will order again. My order was a Umik-1 microphone and it arrived in pristine condition because of the sufficient packaging from Sound Imports.
Verified
Clear Website, Good Selection, Fast Shipping to UK !
"What did you particularly like?" - Nice simple clear website, good product selection, good pricing and very fast shipping to UK. "What could we possibly do better?" - Only improvement I can think of is from UK side of things.. order splitting when its multiple items that total over the £135 UK import duty, and maybe a cheaper slower shipping option when not in a hurry, if possible. And a time machine to undo Brexit please :"(
Verified
The amp I bought was send immediately and came just within a few days.
It's lovely and I won't hesitate coming back for more.
Verified
Perfekt Hit
A truly fantastic product. High quality and very reasonably priced. It arrived very well packaged – exemplary. All in all, I'm extremely satisfied. The two speakers are already installed and being enjoyed. So much music for so little money, almost unbelievable.
Verified
Easy to place order & received quickly.
It was not the next day but I would have been surprised if it had arrived that quickly.
