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Review summary
Customers overwhelmingly praise the comfort of the shoes, highlighting their lightweight feel, excellent cushioning, and suitability for all-day wear. The quality of materials, construction, and durability is described as premium, leading to long-term satisfaction. Customer service is frequently noted as efficient, fast, and attentive, especially regarding exchanges, returns, and inquiries. The shoes' modern, unique, and stylish design receives frequent compliments, with many customers appreciating their versatility and appearance. Shipping and delivery processes are consistently reported as fast and reliable, and the process for returns and exchanges is described as smooth and user-friendly, with support staff being especially helpful. Some customers note challenges with sizing accuracy, mentioning that the fit can differ from usual sizes and sometimes requires exchanges.
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How Trusted Shops prevents fake reviewsReviewsfessura.com/en
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More than a positive shopping experience. The ordered item even arrived earlier than indicated at the time of ordering. I purchased a pair of Hoka Clifton 10 shoes. Original shoes, perfect color as shown in the site photo. Additionally, the price is competitive compared to other sellers. From my experience, I would recommend purchasing from Fessura.
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Fessura Change | A Futuristic Masterpiece
Absolutely positive! Fast delivery (tracked shipping with the option to pick up the package at a Pick-Up Point if you're not home - great! I would also recommend activating this service with the newsstands of primaedicola.it). Perfect packaging and a box with a rope handle (attention to detail). The shoes, in my case the Change model, are the result of a GENIUS idea (in my opinion). The shoe is modular; the lace makes the shoe and can be changed... the more laces you have, the more shoes you have. When the sole wears out, you can buy just that separately (black or white). Italian brand! Comfortable, extremely light, futuristic shoes. SUPER SATISFIED!! I will soon purchase new laces to fully exploit the shoe type.
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Everything really perfect
Very fast shipping, attentive customer service.
The shoe is perfect, really comfortable and soft, cloud effect, great for everyday use but with a twist.
A definite plus not to be overlooked and not specified on the site: the cork sole.
Recommended from every point of view.
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The shoes are great and they fit perfectly
The experience was very good from the get go after I abandoned the cart. It was a personal direct to customer email from Alessio asking me if there was anything he could do to help me complete my purchase. The shoes are great and they fit perfectly well. I am very happy with the customer care service and the products.
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Size selection on the website…
The system on the website recommended me the wrong size. I suspected that I needed a smaller size, I tried the selection according to cm and the equivalent of international sizes, the system counted on the first attempt, and the rest seemed to repeat the first result, even based on different inputs - processing was faster than the first calculations. I decided to trust the site because I've never tried on your brand's shoes, in case the sizes are different from what I'm wearing. But the shoes I got are really bigger than my feet
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Lightweight and comfortable sneaker. Beautiful design. Better grip in rainy conditions than the previous (Edge) model. My only remark is that the new sole squeaks on some hard floors, but maybe that will be resolved with use.
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I discovered Fessuea at the Civtanova store that was closing down. I bought a pair of SBL 10 and never took them off again. Very comfortable, excellent cushioning and support. After about 700 km, I got
I discovered Fessuea at the Civtanova store that was closing down. I bought a pair of SBL 10 and never took them off again. Very comfortable, excellent cushioning and support. After about 700 km, I purchased another pair online.
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A Beautiful Discovery by Pure Chance
A beautiful discovery by pure chance, but I must say that it's stunning, Fessura shoes, modern and captivating design, pure technology, many beautiful models, especially VERY COMFORTABLE!!!! ITALIAN product, fantastic, RECOMMENDED
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Super Comfortable Fessura Sneakers
I noticed the Fessura shoes at the fair in Milan and bought them on the official website. They arrived very quickly. I wore them today and they are really comfortable, allowing me to walk well by letting my foot roll completely, something I wasn't able to do because I had stiffness in my anterior sciatic nerve. I found kindness and precision when they replaced the shoe size that was too large. Thank you Fessura.
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Excellent Quality of Both Materials and the Fit…
Excellent quality of both the materials and the fit. Online customer support that didn't make me miss the physical store. As a first experience, I am very satisfied.
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Very Comfortable Shoes
Very comfortable shoes, well-cushioned and lightweight. If it hasn't been done already, you could consider a version of shoes without laces, adjustable for trekking or running.
Thank you.
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Brand I've Known Since Birth
Brand I've known since birth, innovative, elegant, and comfortable. Spectacular customer service, what more could you ask for? I bet on you and have never regretted it; I already own 4 models and soon the 5th will arrive.
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Spectacular Color Combinations
Spectacular color combinations, the shape is really beautiful! The thing that disappointed me a bit is the insole; I thought it would be more cushioned and soft, but for the use I need it for, it's hard! I suffer from plantar fasciitis and really needed a soft insole, but I will buy another brand, and as soon as I have less pain, I'll wear these for their appearance! Top shipping! Fast and punctual!
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Yet another pair of shoes...this time…
Yet another pair of shoes...this time without laces..slip on...light...because I can't walk ..in slippers...but with a nice soft and supportive sole...and perforated fabric....now ...only Fessura at my feet....and I've tried many...many.... Easy to order, fast delivery...kind to help with the purchase via email.....
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Beautiful, I'm more than happy already worn comfortably (great advice for the larger size) the color I chose is excellent I didn't know the brand but the quality category is good
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I bought the VTR R and I must say that they are fantastic shoes: comfortable, solid, and also aesthetically pleasing. The perfect choice for those who walk a lot in the city.
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First Slip-On Shoes
First slip-on shoes! Very comfortable, super lightweight, and aesthetically very beautiful! Accurate and punctual delivery! I can't wait to get more!
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Fantastic
As a true Marchigiana, I admit to having a critical eye when it comes to footwear, but these shoes have literally won me over. You can immediately feel the craftsmanship of our footwear district: the finishes are impeccable and the comfort is exceptional from the first fitting. It's the true Made in Italy that speaks of tradition, innovation, passion, and attention to detail.
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I had a great experience. The quality is excellent. The fit is very comfortable. It could be improved by increasing the height of some shoes by a few cm.
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I purchased again on the FESSURA site and I am very satisfied.
Well-crafted products with attention to detail and quality. They never disappoint me.
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Cross-market reviews
Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for fessura.com/en
4.72
Excellent160 reviews
since Dec 22, 2025
Contact
- +390734893535
- fessura.com/en
- shoponline@fessura.com
- Montegranaro, ITA
About
FESSURA was born in Italy, in the heart of the Marche hills, with the aim of transforming how style is interpreted and communicated. Tradition and innovation are the driving forces that inspire the br...
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