Allergy Test AustraliaReviews:
231 reviews in the last 12 months849 total reviews
Good
Top positive review
Jul 5, 2023
Verified review
The answers were very prompt and they sent through exactly what I was asking for.
Thank you for the great service.
Rebecca
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Top negative review
Feb 19, 2024
Verified review
So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
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Reviews for Allergy Test Australia
Jun 11, 2023
Verified review
I haven't received my results
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Answer by Allergy Test Australia
Jun 12, 2023
Thank you for your review.
I am pleased to confirm your samples arrived at our lab Thursday 8th June, for which you were emailed an update confirming the samples has arrived and were currently being tested.
As you have purchased Fast Track testing, your test results will be available within 2 business days, not including weekends when our lab is closed.
Your test results will be emailed today as per the promised 2 business day turnaround.
I can see you have not yet reached out to our team, however, if you have any further questions, please don't hesitate to reach out to us at info@allergytest.co or on our 24/7 website LiveChat.
Donna,
Customer Service Manager
Jun 6, 2023
Verified review
Didn’t give me much useful information
My dog has allergies. I wanted her tested for basic foods that dogs actually eat… but she was tested for weird stuff like tea and plums… things she’s never eaten. It really didn’t give me any further insight into her health.
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Answer by Allergy Test Australia
Jun 9, 2023
Thank you for your review.
I am pleased to confirm our pet test packages are comprehensive and include all the typical items a pet eats on a regular basis or may be included in their diet, but also includes a range of typically human foods that pets may unfortunately consume unplanned.
This is meant to provide a comprehensive overview.
If you have any questions related to the test report received, our team are always happy to help. Please do email any questions to info@allergytest.co and we will b more than happy o advise.
Donna
Customer Service Manager
May 18, 2023
Verified review
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Answer by Allergy Test Australia
May 19, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
If you have any queries or concerns related to your order, please reach out to our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager