FixPart.ieReviews:
1,955 reviews in the last 12 months3,515 total reviews
Excellent
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Top positive review
Sep 19, 2023
Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.
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Top negative review
Jun 16, 2023
Verified review
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today
16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
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Reviews for FixPart.ie
3 days ago
Verified review
Original order arrived damaged - replacement also arrived damaged
Original order arrived damaged, your customer service team were very helpful and organised a replacement freezer drawer. Alas, when the replacement drawer arrived it was also damaged (cracked).
If the drawers are so susceptible to damage in shipping, will they survive daily use in a domestic freezer? Are they "fit for purpose"
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Answer by FixPart.ie
3 days ago
Hello, I'm sorry to hear that the product was not delivered in good condition. We have contacted you to see what we can do for you. We apologise for the inconvenience. Bram, FixPart customer service
Apr 16, 2024
Verified review
Provide a confirmation email once ordered, also give an opportunity to cancel. I tried to cancel straight away after ordering but was not able to. No I have a part that I don’t need
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Answer by FixPart.ie
Apr 17, 2024
Good day, To ensure that your order is delivered to you as quickly as possible, it is processed directly by our system and passed on to the carrier. It is therefore unfortunately no longer possible to change it. If you have any questions about your order, please let us know. Bram, FixPart customer service
Apr 16, 2024
Verified review
It was the wrong part I put in the right model number and it came up as original part but it did not fit ,
And another thing why use an .IE domain when your based in Germany
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Answer by FixPart.ie
Apr 17, 2024
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Apr 14, 2024
Verified review
My product never arrived even though said delivered
and I’m waiting for a week for this even to be acknowledged by customer service
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Answer by FixPart.ie
Apr 17, 2024
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Bram, FixPart customer service
Apr 14, 2024
Verified review
website says its a Ireland based website but the part was shipped from France not the delivery time i expected when ordered.
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Answer by FixPart.ie
Apr 17, 2024
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
Apr 15, 2024
Verified review
Ordered item off the fridge part number but wrong seal was sent out
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Answer by FixPart.ie
Apr 17, 2024
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Apr 12, 2024
Verified review
I still to receive my order yet, that was ordered on 21st March
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Apr 19, 2024
Verified review
Deliver product within your stated timeframe.
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Answer by FixPart.ie
Apr 22, 2024
Good day, I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service
4 days ago
Verified review
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Apr 7, 2024
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Mar 13, 2024
Verified review
Send me the wrong part and they told me I did order the wrong item, before I make order I did contact them and they send link witch bring me to item I wanted and I did purchase tru this link.
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Answer by FixPart.ie
Mar 15, 2024
Good day, we are sorry to hear that you did not receive the correct product. We have sent the return instructions so you can return the product. It may have ended up in your spam, so please check there too. Bram, FixPart customer service
Mar 15, 2024
Verified review
Publish a phone number so one can speak with a human person concerning the difficulty one may be experiencing. Not every problem solving is NOT Complaining Solving
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Mar 6, 2024
Verified review
Ordered item on the 1st of March and I haven’t heard anything from them yet. No shipping updates or product information has been provided.
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Mar 31, 2024
Verified review
I cancelled within 5 min of ordering. No customer service or order review so you sent the item anyway
I now need you to collect it
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Mar 14, 2024
Verified review
We was waiting over 4 months for the item, was no update or anything, no information…… disappointing…..
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Answer by FixPart.ie
Mar 15, 2024
Good day, I am sorry to hear that you have not received your order. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Mar 6, 2024
Verified review
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Feb 9, 2024
Verified review
Part I got is the wrong size, nowhere in the process did I have an opportunity to check it, as in specs on the part not provided.
Shipping €10 for a tiny envelope ridiculous.
I’m down €20 and the things not fixed - ripped off and don’t have the energy to do anything about it.
Fuck you - I won’t use you again, please delete whatever data you have on me and don’t contact me again.
Thanks
Rob
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Feb 26, 2024
Verified review
Bosch washing machine dampers do not fit. WAE28363GB102.
Drum must be removed to fit these dampers or hacksaw off the top anchors.
Economical with the truth ... you should have told the use this.
pig in a poke!
Then with packing open i may not get my full refund ... lousey stuff.
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Mar 4, 2024
Verified review
Provide correct information regarding whether the parts specified actually fit the machine indicated. The part identified for my machine did not, in fact, fit the machine when it arrived.
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Feb 11, 2024
Verified review
Does Not Fit Candy Tumble Dryer??
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Answer by FixPart.ie
Feb 12, 2024
Good day, I am sorry to hear that the product you ordered does not fit. Based on a type number, we can determine whether a product is suitable for a specific device. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service