FixPart.ieReviews:
1,942 reviews in the last 12 months3,608 total reviews
Excellent
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Top positive review
Sep 19, 2023
Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.
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Top negative review
Jun 16, 2023
Verified review
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today
16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
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Reviews for FixPart.ie
Dec 19, 2023
Verified review
I still haven't received my order DHL said they delivered but I haven't got it
Still waiting for reply from your company
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Answer by FixPart.ie
Dec 20, 2023
Good day, I am sorry to hear that you have not received your order. I see that it should have been delivered. We have contacted you to sort things out. Bram, FixPart customer service
Oct 10, 2023
Verified review
I've been charged taxes, the site should warn EU customers that it's outside of EU tax code. Brexit not my problem.
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Aug 7, 2023
Verified review
You sent me the wrong product, I've emailed you to ask for the correct product and I've had no response.
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Jul 15, 2023
Verified review
You didnt give me all my order, there’s two things missing very poor service
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Answer by FixPart.ie
Jul 17, 2023
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service
Jul 17, 2023
Verified review
I still have not received my item,and no shipping updates in over a week
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Answer by FixPart.ie
Jul 18, 2023
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Bram, FixPart customer service
Jul 11, 2023
Verified review
I have not received my goods yet
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Answer by FixPart.ie
Jul 12, 2023
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Bram, FixPart customer service
Jul 23, 2023
Verified review
Still not delivered
I am still awaiting my
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Answer by FixPart.ie
Jul 24, 2023
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service
Jul 28, 2023
Verified review
Delivery too slow
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Answer by FixPart.ie
Jul 31, 2023
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
Dec 23, 2023
Verified review
Ordered a part , 5 days later they informed me it was not available. Still waiting for a refund.
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Oct 4, 2023
Verified review
Not great on return policy. Still waiting to return part, and have no idea where I Sent it to.
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Answer by FixPart.ie
Oct 9, 2023
Good day, I am sorry to hear that you did not receive the correct product. We have sent you the instructions that will allow you to return the product. It may have ended up in your spam, so please check there too. Juliette, FixPart customer service
Dec 24, 2023
Verified review
I still haven’t received my package even though it is out for delivery since the 22nd December
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May 30, 2023
Verified review
Delivery has not been received, no update on its status and no contact to say it was delayed.
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Answer by FixPart.ie
May 31, 2023
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Michèle, FixPart customer service
Sep 23, 2023
Verified review
Paid for part - not delivered
I’ve paid for the part and since 11-Sept the item has not updated and not been delivered
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Dec 6, 2023
Verified review
I ordered a part for tumble dryer over 1 week ago, I'm still waiting for my delivery..
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Answer by FixPart.ie
Dec 8, 2023
Good day, I am sorry to hear that you did not receive your order on time. I see that there was indeed some delay because the product was out of stock. Our sincere apologies for that. I see that your order has now been delivered. If there is still something wrong, please let us know. Bram, FixPart customer service
Jan 20, 2024
Verified review
I did not receive the part and there was little interaction from customer service
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Jan 11, 2024
Verified review
Good morning I have not received my order yet despite ordering a week ago.
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Jan 19, 2024
Verified review
Shocking customer service, probably the worst I have ever encountered
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Dec 25, 2023
Verified review
Completely incorrect part sent to me a week ago. Still not rectified.
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Jan 23, 2024
Verified review
Still waiting on response from you.
My parcel did not arrive.
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Jan 3, 2024
Verified review
Item never arrived, tracking not updating. Need this as urgent.
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Answer by FixPart.ie
Jan 4, 2024
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service