FixPart.ie- Logo - reviews

FixPart.ie
Reviews:

1,942 reviews in the last 12 months3,608 total reviews  

4.53
Excellent

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Top positive review

Sep 19, 2023
 Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.

Top negative review

Jun 16, 2023
 Verified review
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today 16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
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Reviews for FixPart.ie

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Nov 30, 2023
 Verified review
Ordered part on the 17th of November still hasn't arrived.
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Answer by FixPart.ie
Dec 1, 2023
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Bram, FixPart customer service
Dec 5, 2023
 Verified review
Still haven’t received my package, ordered last Wednesday
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Answer by FixPart.ie
Dec 8, 2023
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
Jul 7, 2023
 Verified review

Get it here q lot faster … been a week

Get it here q lot faster … been a week, still waiting !!!!
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Answer by FixPart.ie
Jul 11, 2023
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
Jun 9, 2023
 Verified review
Item ordered and paid for still not delivered
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Answer by FixPart.ie
Jun 13, 2023
Good day, I am sorry to hear that you have not received your order. I see that it should have been delivered. If anything is still wrong, please let us know. Michèle, FixPart customer service
Jan 9, 2024
 Verified review
It takes a long time to deliver the order
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Dec 17, 2023
 Verified review
not returning my money. for the product
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Dec 4, 2023
 Verified review
I have not received recieved order yet
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Answer by FixPart.ie
Dec 6, 2023
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service
Jun 21, 2023
 Verified review
Still waiting on part delivery too long
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Answer by FixPart.ie
Jun 22, 2023
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Michèle, FixPart customer service
Dec 5, 2023
 Verified review
Ordered 27th Nov, still not received
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Answer by FixPart.ie
Dec 6, 2023
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service
Dec 5, 2023
 Verified review
I haven't seen received my order yet
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Answer by FixPart.ie
Dec 6, 2023
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service
Dec 4, 2023
 Verified review
The parts have still not arrived.
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Answer by FixPart.ie
Dec 6, 2023
Good day, I am sorry to hear that you did not receive your order on time. I see that there was indeed some delay because the product was out of stock. Our sincere apologies for that. I see that your order has now been delivered. If there is still something wrong, please let us know. Bram, FixPart customer service
Oct 26, 2023
 Verified review
Still haven’t received my order
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Aug 21, 2023
 Verified review

Still havreceived part

Still haven’t received part
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Nov 22, 2023
 Verified review
Delivery time is very slow
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Answer by FixPart.ie
Nov 24, 2023
Good day, At the time of your order, we unfortunately did not have all products in stock (anymore). The products we did have in stock have already been sent to you, so you don't have to wait for those. The other part of the order will be delivered later. Bram, FixPart customer service
Oct 12, 2023
 Verified review
Have not received part ...
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Answer by FixPart.ie
Oct 13, 2023
Good day, I am sorry to hear that you have not received your order. We have also contacted you about this. Juliette, FixPart customer service
Dec 27, 2023
 Verified review
Still never received part
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Aug 30, 2023
 Verified review
Disgraceful in every way
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Answer by FixPart.ie
Sep 5, 2023
Good day, I'm sorry to hear that. We have sent you a new product free of charge. Should there still be something wrong with the product, please let us know. Michèle, FixPart customer service
Dec 14, 2023
 Verified review
Delivery time too slow
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Answer by FixPart.ie
Dec 15, 2023
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Bram, FixPart customer service
Oct 9, 2023
 Verified review
Poor customer service
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Answer by FixPart.ie
Oct 12, 2023
Good day, To ensure that your order is delivered to you as quickly as possible, it is processed directly by our system and passed on to the carrier. It is therefore unfortunately no longer possible to change it. If you have any questions about your order, please let us know. Juliette, FixPart customer service
Dec 25, 2023
 Verified review
Still didn't get it
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