FixPart.ieReviews:
1,939 reviews in the last 12 months3,572 total reviews
Excellent
TrustmarkValid
Top positive review
Sep 19, 2023
Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.
Read more
Top negative review
Jun 16, 2023
Verified review
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today
16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
Read more
Reviews for FixPart.ie
Aug 18, 2023
Verified review
Delivery time online is misleading
The company states "delivery within 2-4" days but it actually takes a week and they do not notify about late deliveries or items out of stock. I wasn't impressed with the service
Report review
Oct 31, 2023
Verified review
Not all Delivered
To date (17 days from order) i have only received half of my order. No further communication from supplier as to when i may receive the last part. I have only received the pump.
Report review
Answer by FixPart.ie
Nov 1, 2023
Good day, I am sorry to hear that you have not received your order. I see that it should have been delivered. We have contacted you to sort things out. Bram, FixPart customer service
Dec 15, 2023
Verified review
Said it would be delivered within 2 business days but still have not received the parcel.
Communication on where the item is is poor too.
Report review
Answer by FixPart.ie
Dec 18, 2023
Good day, I am sorry to hear that you did not receive your order on time. I see that there was indeed some delay because the product was out of stock. Our sincere apologies for that. I see that your order has now been delivered. If there is still something wrong, please let us know. Bram, FixPart customer service
Dec 8, 2023
Verified review
I ordered a bulb for my fridge at the end of October and I am still waiting delivery. Order tracking keeps telling me it is on the way!
Report review
Sep 4, 2023
Verified review
Customer service level - very disappointed to see that delivery cost for parts being returned is not taken by FixPart
Report review
Answer by FixPart.ie
Sep 5, 2023
Good day, I am sorry to hear that you are not satisfied. If you want to return a product and it was ordered incorrectly, the return costs are at your expense. However, we will refund you the cost of the return shipment. If you still have questions about this, please let us know. Michèle, FixPart customer service
Nov 4, 2023
Verified review
The part arrived quickly the service was good but the hose detached on the second use so that was disappointing
Report review
Answer by FixPart.ie
Nov 6, 2023
Good day, I'm sorry to hear that. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Sep 5, 2023
Verified review
Ordered a washing machine part but never received it when I tracked it it says delivered but haven't got it
Report review
Dec 5, 2023
Verified review
I still didn't receive the parts and they asked me to review them. So I'm sure not going to use them afain.
Report review
Oct 28, 2023
Verified review
Part dented item
I got the item part dented. It was able to use but it doesn't look brand new as I had paid for
Report review
Dec 5, 2023
Verified review
Bought part for dishwasher small spring on the 24th November. Received on 5th of December.
Report review
Jan 5, 2024
Verified review
wrong part sent…
Unfortunately the part that was sent was not the correct part for my dishwasher.
Report review
Answer by FixPart.ie
Jan 9, 2024
Good day, I am sorry to hear that the product you ordered does not fit. Based on a type number, we can determine whether a product is suitable for a specific device. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Jul 11, 2023
Verified review
I'd like to have received the package before I'm asked for a review
Report review
Answer by FixPart.ie
Jul 12, 2023
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
Nov 11, 2023
Verified review
Brushes for washing machines come in pairs, cant contact by phone
Report review
Aug 16, 2023
Verified review
I paid €10 for a tiny plastic washer. An absolute rip off.
Report review
Jan 4, 2024
Verified review
I have NOT received my order yet!!!
Report review
Answer by FixPart.ie
Jan 5, 2024
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
Oct 17, 2023
Verified review
Package has still not arrived!
Report review
Oct 16, 2023
Verified review
Really poor returns policy
Report review
Answer by FixPart.ie
Oct 16, 2023
Good day, I am sorry to hear that you did not receive the correct product. We have sent you the instructions that will allow you to return the product. It may have ended up in your spam, so please check there too. Juliette, FixPart customer service
Dec 13, 2023
Verified review
Report review