FixPart.ieReviews:
1,938 reviews in the last 12 months3,613 total reviews
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Top positive review
Sep 19, 2023
Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.
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Top negative review
Jun 16, 2023
Verified review
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today
16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
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Reviews for FixPart.ie
4 days ago
Verified review
I just had my email to FixPart.ie returned as undelivered
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Answer by FixPart.ie
3 days ago
Good day, I am sorry to hear that you are not satisfied with the product. I see that you did not order the right product. We have sent you the return instructions that you can use to return the product. Bram, FixPart customer service
5 days ago
Verified review
My new gas cooker light switch does not work. It fits but will not stay on when pressed. Very disappointed 😞
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Answer by FixPart.ie
4 days ago
Good day, I am sorry to hear that the product you ordered does not fit. Based on a type number, we can determine whether a product is suitable for a specific device. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
9 days ago
Verified review
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9 days ago
Verified review
Very hard to deal with if problems arise. Got problem resolved but not without a 20+ email chain
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Answer by FixPart.ie
5 days ago
Good day, I'm sorry to hear that. We have reshipped the product to you free of charge. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
May 9, 2024
Verified review
An incorrect part was delivered. Have tried to contact them fixpart.ie about getting the correct part no answer is forthcoming days delay in getting a response, in the meantime my oven is inoperable. Have to decide to go to another parts company, therefore need a reply to my e-mail to consumer service.
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Answer by FixPart.ie
May 10, 2024
Good day, we are sorry to hear that you did not receive the correct product. We have sent the return instructions so you can return the product. It may have ended up in your spam, so please check there as well. Bram, FixPart customer service
May 8, 2024
Verified review
Delivery was late and difficult to contact regarding delivery updates, 1 part was way over priced , I thought I was getting a set of 3 screws but only 1 arrived. Description was vague.
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Answer by FixPart.ie
May 10, 2024
Good day, All our products are delivered as shown on the website. If you have any questions about the correct product, please let us know. Bram, Customer Service FixPart
Apr 1, 2024
Verified review
The part arrived quickly but did not work for cooker hood
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Mar 22, 2024
Verified review
delivery took to long 7 days not 3 to 5 as said on web site
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Mar 11, 2024
Verified review
Unfortunately, even though My order was straightforward.. only 1 out of 2 items was right....
I was meant to get two plastic lamp covers fr my extractor fan lights...
1 was...then i got some kinda " control unit"...
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Answer by FixPart.ie
Mar 13, 2024
Good day, we are sorry to hear that you did not receive the correct product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Mar 3, 2024
Verified review
Disappointed
Ordered a part for a dryer - the part arrived damaged due to poor packaging. Another one was sent out for free but it does not fit correctly as the original did, the part sits in the door loosely. For the price of the part, o would expect a perfect fit just like the OEM part.
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Answer by FixPart.ie
Mar 4, 2024
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Feb 29, 2024
Verified review
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Feb 19, 2024
Verified review
Delivery takes to long
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Answer by FixPart.ie
Feb 20, 2024
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
Feb 1, 2024
Verified review
Item has not arrived yet. When tracked it it has spent 6 days travelling through Germany and has not yet left for Ireland. Am wondering if it's walking...?!
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Answer by FixPart.ie
Feb 2, 2024
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service
Jan 23, 2024
Verified review
Very disappointed, gave all the details of the make & model of my dishwasher & was supplied with a part that doesn’t fit
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Answer by FixPart.ie
Jan 24, 2024
Good day, we are sorry to hear that you did not receive the correct product. We have sent the return instructions so you can return the product. It may have ended up in your spam, so please check there too. Bram, FixPart customer service
Jan 5, 2024
Verified review
wrong part sent…
Unfortunately the part that was sent was not the correct part for my dishwasher.
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Answer by FixPart.ie
Jan 9, 2024
Good day, I am sorry to hear that the product you ordered does not fit. Based on a type number, we can determine whether a product is suitable for a specific device. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Jan 4, 2024
Verified review
I have NOT received my order yet!!!
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Answer by FixPart.ie
Jan 5, 2024
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
Dec 15, 2023
Verified review
Said it would be delivered within 2 business days but still have not received the parcel.
Communication on where the item is is poor too.
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Answer by FixPart.ie
Dec 18, 2023
Good day, I am sorry to hear that you did not receive your order on time. I see that there was indeed some delay because the product was out of stock. Our sincere apologies for that. I see that your order has now been delivered. If there is still something wrong, please let us know. Bram, FixPart customer service
Dec 13, 2023
Verified review
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Dec 9, 2023
Verified review
Paid extra for an item to have it delivered quicker (5to10 days) 5 weeks later it arrived. No notification of delay. Had to inquire about the order was told it was out of stock and had to be ordered in. No apology no refund for quicker delivery.
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Dec 8, 2023
Verified review
I ordered a bulb for my fridge at the end of October and I am still waiting delivery. Order tracking keeps telling me it is on the way!
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