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Top positive review
Sep 19, 2023
Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today
16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
Came poorly packaged and with no instructions whatsoever.
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Mar 29, 2024
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Easy to order,quite good delivery but dreadful at returns
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Mar 26, 2024
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Delivery took a long time. Expensive.
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Mar 7, 2024
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A simple plastic extrusion was very dear!
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Apr 3, 2024
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Slow delivery part broke
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Apr 2, 2024
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Feb 12, 2024
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The part was perfect, delivery slow
The part was perfect, but the delivery time said 'in stock delivery in two days', in reality it took nearly two weeks
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Feb 20, 2024
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Rip off.....€15 each for two small fridge…
€15 each for two small fridge feet......that's a rip off
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Feb 27, 2024
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Took longer to get part than said on website
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Jan 27, 2024
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Damaged goods delivered
I ordered 4 freezer drawers mid November, two drawers arrived badly broken. Following many emails to and from Fix Part, 2 replacement drawers arrived late January. It would have been helpful to get the go ahead quickly, to dispose of the broken drawers, it was a long drawn out process.
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Jan 31, 2024
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Customer service very poor. Asked for assistance to help to pick right items got answer after a day. My oven is broken. Can't wait even a day. I have a small home baking business. One order was spliced in 2. The part witch is not so important came in first. Still waiting for a door.
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Jan 23, 2024
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There were numerous delays with my order which I was never directly informed about and it was only resolved when I requested a refund. 3-5 day delivery turned into nearly a month. However once received the goods received were perfect.
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Feb 1, 2024
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.ie web address is misleading as it’s shipped from Germany . 1-3 day delivery took 4 days . When it arrived it was very well packed and the item was exactly as described.
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Jan 23, 2024
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I found the service very good but the cost of postage was terrible and for this reason I would not use it again. Very good website and service
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Jan 26, 2024
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Very slow with item, and poor communication to when it was arriving, I had to chase them up and it took 2months to come
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Jan 18, 2024
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It took 4 working days for delivery bit slow when your waiting on a part for a washing machine
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Jan 27, 2024
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Didn't receive ordered item. Long response time on customer care email. Long returns process
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