FixPart.ie- Logo - reviews

FixPart.ie
Reviews:

1,955 reviews in the last 12 months3,515 total reviews  

4.53
Excellent

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Top positive review

Sep 19, 2023
 Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.

Top negative review

Jun 16, 2023
 Verified review
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today 16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
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Reviews for FixPart.ie

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Apr 19, 2024
 Verified review
Long delivery time
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Apr 14, 2024
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Apr 7, 2024
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Mar 18, 2024
 Verified review
Came poorly packaged and with no instructions whatsoever.
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Mar 29, 2024
 Verified review
Easy to order,quite good delivery but dreadful at returns
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Mar 26, 2024
 Verified review
Delivery took a long time. Expensive.
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Mar 7, 2024
 Verified review
A simple plastic extrusion was very dear!
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Apr 3, 2024
 Verified review
Slow delivery part broke
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Apr 2, 2024
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Feb 12, 2024
 Verified review

The part was perfect, delivery slow

The part was perfect, but the delivery time said 'in stock delivery in two days', in reality it took nearly two weeks
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Feb 20, 2024
 Verified review

Rip off.....€15 each for two small fridge…

€15 each for two small fridge feet......that's a rip off
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Feb 27, 2024
 Verified review
Took longer to get part than said on website
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Jan 27, 2024
 Verified review

Damaged goods delivered

I ordered 4 freezer drawers mid November, two drawers arrived badly broken. Following many emails to and from Fix Part, 2 replacement drawers arrived late January. It would have been helpful to get the go ahead quickly, to dispose of the broken drawers, it was a long drawn out process.
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Jan 31, 2024
 Verified review
Customer service very poor. Asked for assistance to help to pick right items got answer after a day. My oven is broken. Can't wait even a day. I have a small home baking business. One order was spliced in 2. The part witch is not so important came in first. Still waiting for a door.
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Jan 23, 2024
 Verified review
There were numerous delays with my order which I was never directly informed about and it was only resolved when I requested a refund. 3-5 day delivery turned into nearly a month. However once received the goods received were perfect.
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Feb 1, 2024
 Verified review
.ie web address is misleading as it’s shipped from Germany . 1-3 day delivery took 4 days . When it arrived it was very well packed and the item was exactly as described.
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Jan 23, 2024
 Verified review
I found the service very good but the cost of postage was terrible and for this reason I would not use it again. Very good website and service
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Jan 26, 2024
 Verified review
Very slow with item, and poor communication to when it was arriving, I had to chase them up and it took 2months to come
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Jan 18, 2024
 Verified review
It took 4 working days for delivery bit slow when your waiting on a part for a washing machine
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Jan 27, 2024
 Verified review
Didn't receive ordered item. Long response time on customer care email. Long returns process
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