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Top positive review
Sep 19, 2023
Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today
16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
The only reason you did not get excellent was the part got lost in transit, not your fault I know and when I contacted your customer care a lovely girl called Claire checked it out for me and ordered me a new part immediately and I received it in a few days, I will definitely order from yourselves again, easy to navigate website 👍😀
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Mar 9, 2024
Verified review
Excellent service, easy to use site, correct part, excellent communications on delivery. Part arrived well packaged. One small thing, there was a delay between accepting the order and actual despatch which was not well communicated to me, fix that and you are perfect.
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Mar 17, 2024
Verified review
Order, processing and updates were excellent and had the part not been found and shipped from Germany I would have given 5 stars. At no point was I told that parts may be sourced overseas or I would have just bought onbe from there to start with.
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Mar 12, 2024
Verified review
Sourcing ordering tracking and delivery of part excellent. Unfortunately a little crack in part ordered. Perhaps more packing required. Overall good experience
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Mar 10, 2024
Verified review
Prompt delivery of the product I purchased was excellent.
Clearer picture of the product on the site would be an advantage.
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Feb 27, 2024
Verified review
The correct part was delivered and it works perfectly, however it took 2 months longer to deliver than originally stated.
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Feb 29, 2024
Verified review
9/10 It would be nice if there was a holding facility in Ireland for quicker delivery.
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Mar 9, 2024
Verified review
Communication excellent, was full advised where my product was all the time
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Feb 20, 2024
Verified review
Fast delivery, description and pictures of the product not very accurate.
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Mar 6, 2024
Verified review
Great service,got exactly what I looked for & very prompt.
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Mar 17, 2024
Verified review
Fridge door shelf
Ordered fridge door shelf. Quick service perfect fit
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