onergys.de/en
Reviews:

378 total reviews   

4.59

Excellent

378 reviews since Jul 2, 2020

5
76 %
4
17 %
3
< 1 %
2
< 1 %
1
5 %
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Certified since: Jul 30, 2020
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Review summary

Customers appreciate the overall quality of service, with many expressing satisfaction. Communication is often described as prompt and effective. Product availability and choice are generally well-received, and many customers find the website easy to use, especially for searching and ordering. Pricing is frequently mentioned as competitive. Some customers report poor service experiences or order cancellations. Delivery speed opinions are mixed, with frustration over delays. A few customers mention confusion or lack of clarity in communications. There are also occasional issues with incorrect or unavailable items, and some dissatisfaction with shipping costs.

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Reviewsonergys.de/en

(5)
(1)
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(18)
(79)
Community member 
1 Reviews
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Delivery time is a little bit longer, good communication.
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1 Reviews
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we received the goods on time
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2 Reviews
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7 Reviews
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Wide range of products with easy-to-use parts search.
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2 Reviews
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Ottima
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We prepaid an order you did not fulfil

We prepaid an order, you then did not supply part offered...... Very Poor Service

Reply from onergys.de/en

Dear customer We are sorry that you were not satisfied with our service and that we were unable to deliver the items you ordered. Unfortunately, due to a subsequent notification from the manufacturer, the item has been discontinued without replacement and is therefore no longer available. Rest assured that we always do our best to ensure that our customers receive their orders quickly and reliably. Unfortunately, we have no direct control over delivery times or availability on the manufacturer’s end. We fully understand your situation and deeply regret the inconvenience this has caused. We would like to apologize for the difficulties you have experienced and hope that, despite this incident, we can continue to earn your trust in our service. Your ONERGYS Team
Community member 
5 Reviews
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2 Reviews
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Quick response, good prices and items all in stock
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1 Reviews
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1 Reviews
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This is the third order with shipping delayed by a week.
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6 Reviews
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2 Reviews
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1 Reviews
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About

ONERGYS.de - your specialist for original CHP spare parts and accessories. In addition to ORIGINAL PARTS, ONERGYS also offers OEM spare parts and a high-quality private label, as well as spark plugs ...

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