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Review summary
Customers consistently praise the extremely fast shipping, often receiving orders within one or two days. The support staff are described as kind, responsive, and helpful, with prompt issue resolution and excellent service before and after sales. Many customers appreciate the inclusion of a small gift or thoughtful gesture in their packages, viewing it as a delightful surprise. The quality of products is highly rated, frequently matching or exceeding expectations, and the careful, secure packaging ensures items arrive in perfect condition. Kindness and courtesy from staff contribute to a welcoming customer experience. Competitive or discounted prices and good value for money are also highlighted as reasons for choosing this shop. A notable minority of customers mention issues with manuals or instructions, particularly regarding language availability, which has caused some frustration.
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How Trusted Shops prevents fake reviewsReviewscucireonline.com/en
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The shipment was fast and efficient, the package arrived in excellent condition, and the wool was perfect exactly as advertised. 5 well-deserved stars
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Tutto oltre le aspettative
Ho contattato questo negozio per l’acquisto della mia macchina da cucire e devo dire che fin dal primo momento sono stati davvero super disponibili. Mi sono trovata benissimo sotto ogni punto di vista.
Vivo alle Canarie e, come si può immaginare, non è sempre facile gestire spedizioni e pratiche, ma loro hanno seguito tutto in modo impeccabile, rendendo il processo semplice e senza problemi.
La mia macchina da cucire, una Pfaff Expression 710 Limited (Special Edition), è arrivata proprio ieri, quindi devo ancora utilizzarla, ma per quanto riguarda il servizio, l’assistenza e la professionalità del negozio, non posso che consigliarli vivamente.
Sicuramente, anche se sono lontana, mi rivolgerò di nuovo a loro per futuri acquisti.
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I found the color of the yarn I was looking for, which was sold out everywhere (I've been waiting for over three months at my local Haberdashery) and at a competitive price compared to all other online sales sites. The products are of quality and the package arrives in a very short time (two days). The delivery was made by the postal courier (SDA) and the goods were well packed. They also made a really appreciated and very cute gift. Surely from now on, when I look for something, I will check this site first.
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Great experience with online purchase
Quick in responding and resolving the unavailability of a product. Very kind and helpful. I placed the order at 2 PM and received the package at 2 PM the next day. A small gift was greatly appreciated. It was the first order, but many more will surely follow. Highly recommended.
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I am satisfied with my purchase.
The delivery times were respected.
It's a pleasure to do business with professionals.
The store employees are attentive and responsible.
I will order again from their website.
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Great purchases!
I received my online order very quickly, despite the holiday period of Ferragosto, and with a nice gift. A missing item was sent to me promptly by mail. Beautiful fabrics, kindness, and courtesy of the owner: everything perfect!
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A serious company, I've never seen a company that responds so quickly to a request by email.
I highly recommend the company.
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Perfect
Impeccable packaging, small gift in the package, fast shipping and very reasonable price. Option to pay in installments. In short, all positive.
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Madeira Rayon Thread 1000m spool
I had trouble finding Madeira Rayon threads in 1000 meters, so I'm very happy to have been able to order them individually. They arrived express via UPS delivery (only available shipping option). I received a tracking number and an estimate of the delivery day and time, which were confirmed on the day of delivery. Very good experience from the website to the reception. I didn't know the site or the company, but I had only read positive reviews online. I confirm and recommend it myself.
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Purchase of a sewing machine: ease of purchase, fast shipping.
A regret, no online invoice to download to your account.
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Fast Shipping
Fast shipping. Great price. Gifts are much appreciated. I haven't tried the sewing machine yet, so I'm evaluating the first impression of the seller.
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Thank you very much. The fabric is super beautiful and the gift very generous. I will order from you again. Barbara
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Very satisfied with the yarns I purchased. Only the color of the raffia I took to complete a project is slightly darker than the dye lot I had at home, but it's okay. Customer service and shipping excellent.
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Fast Shipping
Fast shipping, package well received and well packaged, email sent for information and tracking, and the package was delivered on the day indicated by email. I received the call from the delivery person.
Thank you very much.
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Buying on Cucireonline was really easy. I greatly appreciated the pre-sales support I received when contacting their store, the fast shipping, and the item ordered. I also thank the store very much for the very appreciated gift!
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Great online store!
Very positive experience! Before buying an overlock machine, I contacted the store for advice and they responded with great friendliness and expertise. The shipping was fast and without issues too. Very satisfied, I recommend it.
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Fully satisfied with the purchase, quick preparation and friendly. Although I didn't spend much, I received a shopper as a gift.
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I was satisfied with regards to...
I was satisfied with the choice of materials, however, it would be more convenient to be able to choose a different courier from the express one. I would have preferred to wait a few more days and pay less than 8 euros for shipping.
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Incredibly fast and package well protected, arrived in 24 hours and everything was more than perfect.
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Top-notch
Purchase of a Singer unobtainable for France. Ultra-fast delivery (3-4 days), brand new machine of course.
And a little extra - small gifts. A big thank you. Now it's time to try it out.
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Verified Reviews
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for cucireonline.com/en
4.76
Excellent32 reviews
since Aug 28, 2023
Contact
- cucireonline.com/en
- info@cerrettisnc.com
- La Spezia, ITA
About
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