Review summary
Customers consistently praise the fast and prompt delivery, often receiving their packages earlier than expected. The high quality and excellent craftsmanship of the products are frequently highlighted, and shoppers appreciate the broad range of products and brands available. Items are typically securely and nicely packaged, and customer service is commended for being responsive, helpful, and reliable. The returns process is often described as easy and efficient, and many customers find prices to be competitive and good value, especially with special deals and promotions. Some customers mention occasional delivery delays or issues with courier handling, including minor damage during transit. While most experiences with customer service are positive, a few customers have reported dissatisfaction with returns or complaint handling, citing complicated procedures and unresolved issues.
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How Trusted Shops prevents fake reviewsReviewsKnivesandtools.ie
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Verified
Its always a pleasure to buy from Knives and Tools. Such a great range of items and prices that are always very favourable compared to other retailers. The tracking on the parcel worked perfectly from door to door, items were well boxed and arrived quickly. The custom engraving on the knives was exactly as I wanted it done.
Very pleased with how it all worked out. Will definitely be back again
Verified
The product itself and the engraving is excellent. The only thing can be improved is how the engraving is shown while you are ordering online. The font size as compared to the knife itself, but I received the product with the engraving in perfect proportion and position. I just got worried a bit on that.
Shipping and packaging is okay. Arrived in good condition. Just expect the product to arrive a week after the order date.
I will definitely order again.
Verified
Bought a civic I yonder. Love it. Fun practical well made and very useful. One hand opening/closing. Whole other level. Not cheap worth it. Quality. Well packaged arrived in a week. Product lived up to expectations and site info was accurate. A little too good as they sell lots of great products. Very pleased.
Verified
Best all-round knife and tool retailer in the business
You respond to customers. You’re polite quick and responsive. You sell a great selection of gear. Your shipping is quick. I’ve never had a problem with it. You provide education on a variety of topics. Frankly, I don’t know how you do it. If you don’t love your work, you certainly seem to. Someday, maybe, I’ll be able to visit. Until then, thanks.
Verified
Tom (Ireland)
Received my order in 4 working days - 6 steak knives Claude Dozorme Le Thiers polished black.Lovely feel to the knives with very sharp blades. Arrived in a beautiful box which was a bonus.
Also ordered a Felco hedge shears - 250-57 a week previously - an excellent purchase.
Verified
Great service, great products. I ordered a couple of things of which one was not in stock. After three weeks or so I sent a message to ask for any updates to which they replied immediately and gave me the options of swapping the item for one that was in stock. Allttogether very good.
Verified
Great service, good quality product
Delivery was prompt. I had included a note to say my husband regularly buys fromt he website and when the knife arrived there was a bunch of knife stickers in the box with it. It was a really nice, thoughtful thing to do. Also, he loves the new knife!
Verified
Ordered the 17 inch Lodge cast iron skillet, it promptly arrived on time in perfect condition. Delighted with both the item and your service, looking forward to many years of using the skillet.
Highly recommend KNIVES and TOOLS.
Thank You.
Brian Patterson.
Verified
Great gift and great quality
I bought the Eden Classic Damask Chef’s Knife as a Christmas gift for my partner and couldn’t be happier with it. The knife itself is excellent quality, beautifully made, and feels very solid and sharp in hand. My boyfriend absolutely loved it.
The packaging was also great, everything arrived well protected and presented nicely. I also ordered Skerper Field Sharpening Kit in a lovely leather sheath.
Overall, a brilliant shopping experience with high-quality products. I would definitely recommend Knives and Tools and would happily order from them again.
Verified
Super good knife,quality and everything..just
I needed to pay 20 € to get delivery for 5 days,i order one more on normal way and its going slow,you can be faster, that's the only thing that im not happy about!
Greetings 😎
Verified
Nice choice to chose from. Very fast delivery and good customer service if even an issue with items.
So items can be pricey. The updates on looking after your purchase is a nice touch.
Verified
My favorite shop for high-quality gear
Another perfect experience with Knivesandtools. I own quite a few items purchased from them, and the quality is consistently excellent. Their customer service is reliable and the delivery is always spot on. Highly recommended for any knife enthusiast!
Verified
Consistently Excellent
I’ve used Knives and Tools many times over the last 8 years and every transaction has been a positive one.
They ship from Holland to my location in Ireland, both EU countries so no pesky duty or VAT surprises at delivery.
They stock great products, I’ve bought Mora knives, Japanese water stones and paracord off them, all great.
Would highly recommend.
Verified
Reliable seller
Item arrived well packed and when it was due to arrive, delivery speed is okay, considering it was free for my delivery. Price of my item matched the price from other sellers once delivery was taken into account. I've felt with this company now quite a few times without any issues.
Verified
What can i say i have reviewed knives and tools many times ,the reason i keep reviewing is because the service is always flawless .
Great selection to pick from top quality service as always .
Wishing all @ knives and tools a merry christmas and hoping that 2026 is good to ye all thanks again from ireland ypur loyal customer J
Verified
Fantastic kit, sensible prices and super fast delivery. Their magazine too has the most wonderful photography and positively wets your appetite for more tool purchases!
Verified
Returning Customer
I have been a customer for a number of years and the service has been consistently excellent and reliable.
Verified
Everything was so intuitive and fast. From the options till the payment.
The products are really good and high quality. The UPS delivery service was excellent and exactly as said.
Thank you
Verified
Everything was neatly packaged not excessively so. Delivery time was short, package tracking also good.
Good all round
I think it's time to expand the catalogue.
Verified
Items arrived promptly and well packaged and also the cheapest I could find for the same. Will buy again.
