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Review summary
Customers consistently praise the high quality of the products, describing them as excellent, reliable, and well-packaged. Many appreciate the wide selection and variety, especially the availability of different brands and Latin American items. The ordering process and website navigation are frequently noted as easy and efficient. Shipping is often regarded as fast and reliable, and customer support is described as responsive and helpful, particularly when resolving missing items or payment issues. Prices are generally seen as reasonable and competitive. However, some customers express dissatisfaction with shipping fees and occasional delivery delays. Concerns are also raised about price fluctuations and higher costs for international orders.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewswww.mate-tee.de/en/
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Verified
Kwaliteitsvolle producten met zorg verpakt! :-)
Levering door DPD verliep helaas niet zoals gepland, maar hier kan mate-tee niks aan doen natuurlijk. Volgende keer zal ik indien mogelijk een andere pakketdienst kiezen.
Reply from www.mate-tee.de/en/
Vielen Dank für dein Vertrauen und die guten Worte zur Qualität und Verpackung! Wir hoffen, die nächste Lieferung läuft reibungslos ab.
- Dein Mate-Team
Verified
Muy buena experiencia, buenos productos y rapidez de envíos.
Una vez tuve un inconveniente con la entrega de una caja sin embargo rápidamente me lo resolvieron enviándome otra.
100% recomendado
Reply from www.mate-tee.de/en/
¡Muchas gracias por la confianza y por recomendarnos! Nos alegra haber podido resolver rápido ese inconveniente.
- Tu equipo de Delicatino
Verified
Yerba Mate
I have ordered yerba from mate-tee.de many many times, and have always experienced super good service, and that my goods arrived within a short time. I would also like to say that their selection is really good, and not least their prices are at a very acceptable level. Overall, I have only had really good experiences from this site.
Verified
Purchasing is always easy and efficient; delivery times are short, and the products arrive in good condition. The app is excellent.
Reply from www.mate-tee.de/en/
Vielen Dank! – das freut uns riesig! Wir geben unser Bestes, damit alles reibungslos läuft.
- Dein Mate-Team
Verified
Very good
You can find great variety of Latinamerican products.
Reply from www.mate-tee.de/en/
Vielen Dank für dein Feedback – wir freuen uns, dir eine so große Auswahl an lateinamerikanischen Produkten bieten zu können!
- Dein Mate-Team
Verified
En 2019 me mudé a Alemania y ahí empecé a comprarles, actualmente vivo en Países Bajos y hasta el día de hoy los sigo eligiendo. Excelente servicio.
Verified
Allways the great quality and fastest delivery
Reply from www.mate-tee.de/en/
Vielen Dank für dein Vertrauen – wir freuen uns, dich mit bester Qualität und schneller Lieferung zu bedienen!
- Dein Mate-Team
Verified
La entrega es siempre correcta y segur. Super confiables!!!
Sigan asi!!!
Reply from www.mate-tee.de/en/
¡Muchas gracias por tu confianza! Seguiremos entregando con la misma dedicación.
- Tu equipo de Delicatino
Verified
La yerba está muy bien
Reply from www.mate-tee.de/en/
Gracias, nos alegra que te haya gustado la yerba mate.
- Tu equipo de Delicatino
Verified
Great buying experience. I received my package very quickly, but unfortunately, part of my order was missing. I contacted customer support, and they resolved the issue promptly. The missing item arrived in less than 72 hours.
Verified
As always very good products and service Long time customer👌❤️
Reply from www.mate-tee.de/en/
Vielen Dank für deine Treue – das bedeutet uns viel!
- Dein Mate-Team
Verified
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The delivery always comes on time and in one peace. It would be great to get more discounts for customers that buy regularly
Verified
Everything ist perfect.
Reply from www.mate-tee.de/en/
Vielen Dank, das freut uns riesig!
- Dein Mate-Team
Verified
Perfect 🤩
perfect, mate-tee as always!
Reply from www.mate-tee.de/en/
Danke dir! Freut uns, dass alles passt.
- Dein Mate-Team
Verified
Overall Very Satisfied – Small Improvement Opportunity
The product quality, pricing transparency, and packaging were very good. Shipping was fast, and customer service was responsive and helpful. Overall, a very satisfying experience.
Free shipping is appreciated, but prices could perhaps be slightly lower with a minimum order amount for free shipping to the Netherlands. This could make the offer even more attractive.
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Good variety of products and shipping, being buying with them for years
Reply from www.mate-tee.de/en/
Thanks so much for your loyalty over the years! We're thrilled to keep you supplied with quality mate and specialties.
- Dein Mate-Team
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- www.mate-tee.de/en
- info@mate-tee.de
- Sant Vicent del Raspeig, Alicante, ESP
About
Discover a wide range of yerba mate and accessories at mate-tee.de. Here you will find everything for the perfect yerba mate: mate cups, bombillas/straws, thermos flasks, mate bags and more. There are...
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