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Review summary
Many customers praise the quick and secure delivery, as well as the overall reliability and efficiency of the ordering process. The friendliness and professionalism of the staff are also frequently mentioned as positive aspects, contributing to a smooth and enjoyable experience. Customers appreciate the trustworthy service and feel confident in their transactions. However, there are recurring complaints about delivery timing issues and a lack of coordination. Some customers also experience unresponsiveness and insufficient or unclear information regarding both delivery and product details, which can lead to frustration.
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How Trusted Shops prevents fake reviewsReviewsauvesta.eu
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The Accessibility
The accessibility. Otherwise, a well-thought-out product! I am very satisfied!
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I have written several emails and received no response. No one was available by phone either. Since I work, I would have liked someone to call me half an hour before delivery. Unfortunately, not such a perfect service.
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Reply from Auvesta Edelmetalle AG
Thank you for your review.
We are sorry that you did not receive a response to your emails.
We understand your suggestion regarding delivery. Due to the special security requirements for shipping precious metals, a short-term phone announcement or shipment tracking is unfortunately not possible. The delivery service informs in advance via email about the planned delivery window.
Thank you for your feedback.
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Gold delivery
Executed flawlessly.
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The quick and secure delivery of the goods.
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Excellent Provider
First-class goods, reliable communication, prompt shipping, good packaging, and secure delivery. Highly recommendable provider.
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Good advice and impeccable and fast handling
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Super packed, very good and friendly communication with the delivery person. This is how you wish it as a customer.
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fast delivery with shipment tracking, so that you can be well-prepared and receive the shipment.
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Professional delivery, unfortunately not very cheap
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Punctuality in delivery and trust
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The process overall is great...
The process overall went great.
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auvesta.eu
- +4980244741144
- www.auvesta.eu
- service@auvesta.com
- Holzkirchen, DEU
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auvesta.eu
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