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Top positive review
Jul 27, 2023
Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer.
Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com
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May 2, 2024
Verified review
The flowers are fresh, delivered on time and in the quantity ordered
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Answer by blumenshop.com
May 3, 2024
Thank you very much for your feedback. We are very pleased that you were impressed with our offer and that everything went well with your order 🌸
May 2, 2024
Verified review
Way of delivery doesn't make sense
Used this to send a gift to friends for an occasion. The website uses DHL and they didn't contact the receiver to arrange delivery time or even leave it at their door. The flowers got deposited in a DHL office over the weekend and needless to say the flowers died waiting there 😂
This is like if a restaurant delivers food over DHL, of course it would not work 😂
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Answer by blumenshop.com
May 3, 2024
Thank you for your review.
DHL leaves parcels at a drop-off location if this was previously entered in the shipment tracking. If you have not done this, the parcel will be placed ready for collection.
May 2, 2024
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Answer by blumenshop.com
May 3, 2024
Thank you for your feedback. You are welcome to send us more detailed feedback at https://www.blumenshop.com/help so that we can improve our service. 🌸
May 1, 2024
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Answer by blumenshop.com
May 3, 2024
Vielen lieben Dank für deine 5-Sterne-Bewertung. 🌸
Apr 30, 2024
Verified review
Difficult situation resolved quickly
We ordered a bouquet for our daughter in hospital. The bouquet that was initially delivered had considerably fewer blooms than the one advertised. When this was brought to the attention of the seller, they immediately offered to send a replacement. The replacement arrived quickly and was much better.
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Answer by blumenshop.com
May 3, 2024
Thank you for your review.
We are very sorry that your order was not delivered as requested. However, we are even more pleased that we were able to convince you with the replacement delivery and that you are satisfied with our service.🌺
Apr 30, 2024
Verified review
The beneficiary have got the great wishes from me and great care from Your company. Kindest regards!
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Answer by blumenshop.com
May 3, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 30, 2024
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Answer by blumenshop.com
10 days ago
Thank you so much for your 5-star review. 🌸
Apr 29, 2024
Verified review
The whole purchase was very satisfactory.
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Answer by blumenshop.com
Apr 30, 2024
Thank you very much for your review. We are very pleased that you are satisfied with our flower service. 🌸
Apr 29, 2024
Verified review
Reliable and Affordable
Fast, efficient, and perfect delivery of the orchids. No complaints!
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Answer by blumenshop.com
Apr 30, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Apr 29, 2024
Verified review
Отличная доставка, всё было сделано быстро и четко, красивый букет, качественная открытка и хорошее обслуживание
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Answer by blumenshop.com
Apr 30, 2024
Большое спасибо за ваш положительный отзыв. Мы рады, что вы довольны нашим цветочным сервисом и что мы смогли впечатлить вас качеством наших цветов. Мы с нетерпением ждем вашего следующего заказа. 🌸
Apr 29, 2024
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Answer by blumenshop.com
Apr 30, 2024
Thank you so much for your 5-star review. 🌸
Apr 29, 2024
Verified review
So easy to thank friends in Germany! They were delighted and sent me a pic of a healthy looking plant. :)
Much more affordable than the first Google website (who charged a lot more for same plant, plus delivery).
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Answer by blumenshop.com
Apr 30, 2024
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
Apr 29, 2024
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Answer by blumenshop.com
Apr 30, 2024
Thank you so much for your 5-star review. 🌸
Apr 29, 2024
Verified review
Orchid looked just like the photo online, really lovely, super quick delivery, perfect, thank you.
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Answer by blumenshop.com
Apr 30, 2024
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
Apr 28, 2024
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Answer by blumenshop.com
Apr 30, 2024
Thank you so much for your 5-star review. 🌸
Apr 28, 2024
Verified review
Excellent service and great product! I will definitely continue to use your service.
Thank you so much!!
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Answer by blumenshop.com
Apr 30, 2024
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
Apr 27, 2024
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Answer by blumenshop.com
Apr 30, 2024
Thank you so much for your 5-star review. 🌸
Apr 26, 2024
Verified review
Wonderful service
The website was very easy to use and the flowers were very good and delivered on the date specified.
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Answer by blumenshop.com
Apr 30, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 26, 2024
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The flowers were not fresh while delivery
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Answer by blumenshop.com
Apr 26, 2024
Thank you for your review. If you are not satisfied with the delivered bouquet, please contact our customer service including a photo of the complete bouquet. You can contact them at: https://www.blumenshop.com/customer-service
Apr 25, 2024
Verified review
All perfect. Just in time! Beautiful flowers.
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Answer by blumenshop.com
Apr 26, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
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