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Most relevant positive review
Sep 23, 2024
Verified review
I ordered flowers for a friend and asked that it be delivered to her house. She was not at home at the time of arrival and the flowers were sent back to the post office where she was not able to pick it up for 24 hours therefore leaving the flowers to get squished and wither away. I’ve attached photos showing the kind of care provided to the flowers. Several flowers did not survive the 24 hour period with the minimal water provided in the bouquet. I don’t understand why you couldn’t have left the flowers at the door and wait for her to pick them up? They were supposed to be a surprise for my friend and she got a crumpled up bouquet that was not what I paid for. Next time I would highly advise explaining to your delivery workers to drop off the flowers at the door. What’s the worst that going to happen? Who is going to steal flowers from someone?
Review of Blumenshop Flower Delivery Service
I recently ordered flowers from Blumenshop, and while the flowers themselves were absolutely amazing—each and every one was of exceptional quality—the delivery experience was highly disappointing. The flowers were delivered via DHL, which completely ruined the surprise I had planned for my 87-year-old mother. Instead of delivering the flowers to her door, DHL refused to do so and brought the package to a collection center almost 4 kilometers from her home.
As a result, instead of enjoying the surprise of receiving flowers at her doorstep, my elderly mother was forced to travel to pick them up. This not only defeated the entire purpose of a flower delivery service meant to brighten a special occasion but also ruined the celebration we had planned.
Given this experience, neither I nor my company will be using Blumenshop again. I would strongly advise others to reconsider if you are looking for a reliable delivery service that ensures your loved ones receive their flowers as intended.
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Reviews for blumenshop.com
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Latest first
21 hours ago
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Schoene Blumen und effizienter Service
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Answer by blumenshop.com
20 hours ago
Herzlichen Dank für dein positives Feedback. Schön, dass du mit unserem Blumenservice zufrieden bist und dein Blumengruß pünktlich von unserem Versandpartner zugestellt wurde. Wir freuen uns auf deine nächste Bestellung. 🌸
2 days ago
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Answer by blumenshop.com
20 hours ago
Thank you so much for your 5-star review. 🌸
2 days ago
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Answer by blumenshop.com
2 days ago
Thank you so much for your 5-star review. 🌸
2 days ago
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Answer by blumenshop.com
2 days ago
Thank you so much for your 5-star review. 🌸
3 days ago
Verified review
The flowers were fresh and beautiful and very well packed so that they remained upright.
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Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
3 days ago
Verified review
Beautiful roses 🥰 thank you!
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Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
3 days ago
Verified review
Accurate and fast delivery
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Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
3 days ago
Verified review
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Answer by blumenshop.com
3 days ago
Thank you so much for your 5-star review. 🌸
4 days ago
Verified review
Easy to order and super fast
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Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
5 days ago
Verified review
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Answer by blumenshop.com
5 days ago
Thank you for your review. We ask you to send us more detailed feedback at https://www.blumenshop.com/customer-service so that we can improve our service.
6 days ago
Under review
Dissatisfaction
my order worth 100 euros was handed over to an unknown person with no name and no contact. never again with this company!
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Answer by blumenshop.com
5 days ago
Thank you for your review,
According to DHL, the parcel was successfully delivered to the recipient.
6 days ago
Verified review
Easy website navigation and great customer experience!
I was so pleased with how easy it was to navigate around the website and get an order processed quickly. 100% for customer experience! Thank you!
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Answer by blumenshop.com
5 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
6 days ago
Verified review
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Answer by blumenshop.com
5 days ago
Thank you so much for your 4-star review. 🌸
7 days ago
Verified review
The flowers were very fresh. Went on the destination on time and the choices were wonderful.
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Answer by blumenshop.com
5 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
7 days ago
Verified review
Easy to send flowers from US to Germany
Great service, prices are reasonable, and I have found a trustworthy way to send flowers to a special someone in Germany. Very satisfied-thank you!!!
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Answer by blumenshop.com
5 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
7 days ago
Verified review
Thank you so much blumenshop 🌸
It was a great gift for my cousin 💖💖💖
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Answer by blumenshop.com
5 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
7 days ago
Verified review
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Answer by blumenshop.com
5 days ago
Thank you so much for your 5-star review. 🌸
8 days ago
Verified review
Site was easy to navigate and choices were simply laid out making it easy to decide. Also, explanations were usefully written. Highly recommended.
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Answer by blumenshop.com
5 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
8 days ago
Verified review
Beautiful flowers
Arrived on time excellent quality.
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Answer by blumenshop.com
5 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
8 days ago
Verified review
I sent flowers to my friend in Germany from the UK. Ordering was easy and they were well priced. They were tracked and arrived the next day on time. She said they were in perfect condition
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Answer by blumenshop.com
5 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸