blumenshop.comReviews:
1,089 reviews in the last 12 months1,992 total reviews
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Top positive review
Jul 27, 2023
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In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer.
Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.
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Top negative review
Dec 7, 2023
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I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com
12 days ago
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10 days ago
Thank you so much for your 5-star review. 🌸
May 18, 2024
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10 days ago
Thank you so much for your 5-star review. 🌸
May 16, 2024
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10 days ago
Thank you so much for your 5-star review. 🌸
May 15, 2024
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10 days ago
Thank you so much for your 5-star review. 🌸
May 12, 2024
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10 days ago
Thank you so much for your 5-star review. 🌸
May 12, 2024
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10 days ago
Thank you so much for your 5-star review. 🌸
May 12, 2024
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10 days ago
Thank you so much for your 5-star review. 🌸
May 11, 2024
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10 days ago
Thank you so much for your 5-star review. 🌸
May 11, 2024
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10 days ago
Thank you so much for your 5-star review. 🌸
May 10, 2024
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May 10, 2024
Thank you so much for your 5-star review. 🌸
May 4, 2024
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May 8, 2024
Thank you so much for your 5-star review. 🌸
May 9, 2024
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The flowers that arrived for my friend were beautiful but few. When I arrived a few hours later afterwards, I saw a bouquet of smaller medium size (I had paid for the biggest size, which had cost over 40 Euros to send).
Some of the flowers were already drooping when I arrived.
Service for arrival time was very good.
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Answer by blumenshop.com
May 10, 2024
Thank you very much for your positive feedback.We apologize for the quality of the flowers. In order for us to resolve your concern to your satisfaction, we ask that you contact our customer service including a photo of the complete bouquet. You can reach them at: https://www.blumenshop.com/customer-service
May 7, 2024
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It was on time really nice but, the received was different from the photo on website, on the website it shows a vase but it received as a bouquet
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Answer by blumenshop.com
7 days ago
Thank you for your review. The bouquet you ordered does not include a vase.
May 16, 2024
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Orchid was not in good shape when it arrived
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Answer by blumenshop.com
10 days ago
Thank you very much for your review. We are very sorry that you experienced our flower service in this way. We apologize for the quality of the flowers. In order for us to resolve your concern to your satisfaction, we ask that you contact our customer service including a photo of the complete bouquet. You can reach them at: https://www.blumenshop.com/customer-service
Apr 2, 2024
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Excellent prices and service! Highly recommend!!
I used to mail several packages a year to a good friend in Germany. Something changed last year with customs. I could mail a $30 gift and my friend would have to pay more than that in customs. I found your shop on line and sent a gift last year , and again for Easter 2024. Your prices are very reasonable and selection is excellent. She received gift on scheduled day and was impressed, and so am I!!
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 12, 2024
Verified review
Translation to excellent English made it all possible. Even my request for a change of delivery date was taken care of promptly. A sincere Thank you from a mother living in Canada who loves to send birthday flowers to her daughter living in Berlin.
This is the second time I have used your service and I do it again
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Answer by blumenshop.com
Apr 16, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 3, 2024
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Beautiful flowers delivered at a good price
The flowers you delivered were absolutely beautiful. Gorgeous flowers at a good price. It was a pleasure dealing with your company. Thank you and I plan on sending flowers through you in the future. I actually had 2 different orders delivered in Germany. Both parties loved them
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 5, 2024
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Very good experience
I was able to give a surprise gift to my brother while being in another country thanks to Blumenshop. The ordering process was very quick and easy to understand. The video greeting also added a very nice touch to the surprise. The package arrived on time as well.
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 29, 2024
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So easy to thank friends in Germany! They were delighted and sent me a pic of a healthy looking plant. :)
Much more affordable than the first Google website (who charged a lot more for same plant, plus delivery).
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Answer by blumenshop.com
Apr 30, 2024
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
Apr 12, 2024
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I like the website and the offer. But I did'nt like the delivery service. HDL did'nt give the flowers at home, although there were people and they left then at the postal office.
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Answer by blumenshop.com
Apr 16, 2024
Thank you very much for your review. If a package cannot be delivered, according to our shipping and delivery conditions, the delivery will be made to a neighbor's house or the shipment will be taken to a post office/packing station for pickup. This is at the discretion of the deliverer.