blumenshop.com
Reviews:

1,096 reviews in the last 12 months2,016 total reviews  

4.74
Excellent

Trustmark
Valid

Includes Buyer Protection
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Top positive review

Jul 27, 2023
 Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer. Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.

Top negative review

Dec 7, 2023
 Verified review
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com

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Latest first
9 days ago
 Verified review
So easy to order from the UK and it was delivery quickly and exactly what I had ordered...
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9 days ago
 Verified review
The arrangement was absolutely beautiful. Arrived on time. Nothing could have been better. She loved it.
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Answer by blumenshop.com
9 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
9 days ago
 Verified review
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Answer by blumenshop.com
9 days ago
Thank you so much for your 5-star review. 🌸
11 days ago
 Verified review
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Answer by blumenshop.com
11 days ago
Thank you so much for your 5-star review. 🌸
May 31, 2024
 Verified review

Delivered as promised…

The flowers were beautiful and came on time.
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Answer by blumenshop.com
11 days ago
Thank you for your review. We are pleased that you are satisfied with our flower service and that your parcel was delivered on time by our shipping partner. 🌸
May 31, 2024
 Verified review
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Answer by blumenshop.com
11 days ago
Thank you so much for your 5-star review. 🌸
May 30, 2024
 Verified review
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Answer by blumenshop.com
11 days ago
Thank you so much for your 5-star review. 🌸
May 26, 2024
 Verified review
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Answer by blumenshop.com
May 27, 2024
Thank you so much for your 5-star review. 🌸
May 26, 2024
 Verified review
Delivery time and customer care were excellent.
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Answer by blumenshop.com
May 27, 2024
Thank you very much for your feedback. We are very pleased that you were impressed with our offer and that everything went well with your order 🌸
May 26, 2024
 Verified review

Reality vs. expectations...Disappointing

Big difference between the bouquet delivered and the one shown on picture on their site. See below
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Answer by blumenshop.com
May 27, 2024
Thank you for your review. If you are not satisfied with your order, you are welcome to contact our customer service within our freshness promise including a photo of the complete product. You can reach them at: https://www.blumenshop.com/customer-service
May 26, 2024
 Verified review
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Answer by blumenshop.com
May 27, 2024
Thank you so much for your 5-star review. 🌸
May 25, 2024
 Verified review
Good value for money
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Answer by blumenshop.com
May 27, 2024
Thank you very much for your positive review. 🌸
May 25, 2024
 Verified review
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Answer by blumenshop.com
May 27, 2024
Thank you so much for your 5-star review. 🌸
May 25, 2024
 Verified review
Lovely peonies arrived in time
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Answer by blumenshop.com
May 27, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
May 25, 2024
 Verified review
Користуюсь постійно. Дякую за гарний сервіс. Рекомендую
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Answer by blumenshop.com
May 27, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺
May 24, 2024
 Verified review
Easy to order , good updates , delivery on requested day .
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Answer by blumenshop.com
May 27, 2024
Thank you very much for your review. We are very pleased that you are satisfied with our flower service. 🌸
May 23, 2024
 Verified review

Quick and Easy

Service was easy use, fairly priced and delivered accurately. Sent from USA to Germany with no issues. Will certainly be using them again.
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Answer by blumenshop.com
May 24, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 23, 2024
 Verified review
Fast service, flowers delivered were very close to the ones on the picture, good communication about delivery process
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Answer by blumenshop.com
May 24, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 23, 2024
 Verified review
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 23, 2024
 Verified review
Excellent service and delivery on time. Healthy blooms/plant and would highly recommend in the future.
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Answer by blumenshop.com
May 24, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺