blumenshop.com
Reviews:

1,096 reviews in the last 12 months2,016 total reviews  

4.74
Excellent

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Valid

Includes Buyer Protection
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Top positive review

Jul 27, 2023
 Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer. Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.

Top negative review

Dec 7, 2023
 Verified review
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com

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Latest first
May 23, 2024
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 22, 2024
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 22, 2024
 Verified review
Great service, managed communication well and the flowers were beautiful arrived on time.
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Answer by blumenshop.com
May 24, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 22, 2024
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 22, 2024
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 21, 2024
 Verified review
Keeping me informed when my flowers get delivered
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Answer by blumenshop.com
May 24, 2024
Thank you very much for your positive review. 🌸
May 19, 2024
 Verified review

Very happy 😊

My mom received the flowers in time and was very happy with them.I been very happy with the service ordering from the USA and have them delivered!
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Answer by blumenshop.com
May 24, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 19, 2024
 Verified review
Very lovely flowers, great service
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Answer by blumenshop.com
May 24, 2024
Thank you very much for your positive feedback. 🌸
May 18, 2024
 Verified review
Good service.
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Answer by blumenshop.com
May 24, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
May 18, 2024
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 18, 2024
 Verified review
Good
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Answer by blumenshop.com
May 24, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 18, 2024
 Verified review
Everything was perfect fresh flowers amazing packing great service thank you
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Answer by blumenshop.com
May 24, 2024
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
May 18, 2024
 Verified review
Ordered for a Saturday delivery but was only delivered on a Monday
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Answer by blumenshop.com
May 24, 2024
Thank you for your review. We are very sorry that the delivery by our shipping partner DHL took longer than you requested. We understand your disappointment very well. Please note that the delivery on the desired delivery day, with the shipping method you selected, the standard shipping, is not guaranteed. When selecting the shipping method, we explicitly point out that the delivery of standard shipping takes 1-2 business days after we have handed over the package to our shipping partner DHL. All packages are shipped the day before the requested delivery date, regardless of the order date.
May 18, 2024
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Answer by blumenshop.com
May 24, 2024
You are welcome to send us more detailed feedback at https://www.blumenshop.de/hilfe so that we can improve our service. 🌸
May 17, 2024
 Verified review
Very pleased that the bouquet was delivered on the date. It was for someone else so couldn't say how it was like but the recipient was very happy. The email updates were in German so couldn't understand them. Great to see a picture of the flowers chosen by the florist.
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Answer by blumenshop.com
May 24, 2024
Thank you very much for your positive feedback🌺
May 17, 2024
 Verified review
Timely and accurate to the description.
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Answer by blumenshop.com
May 24, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺
May 16, 2024
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 16, 2024
 Verified review

The flowers were just as the photo and our mother loved them!

The flowers were just as described in the photo
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Answer by blumenshop.com
May 24, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺
May 16, 2024
 Verified review
Orchid was not in good shape when it arrived
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Answer by blumenshop.com
May 24, 2024
Thank you very much for your review. We are very sorry that you experienced our flower service in this way. We apologize for the quality of the flowers. In order for us to resolve your concern to your satisfaction, we ask that you contact our customer service including a photo of the complete bouquet. You can reach them at: https://www.blumenshop.com/customer-service
May 15, 2024
 Verified review
Everything!!!
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸