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Most relevant positive review
Jul 27, 2023
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In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer.
Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com
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Jul 1, 2024
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Answer by blumenshop.com
Jul 2, 2024
Thank you so much for your 5-star review. 🌸
Jul 1, 2024
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Just as i wanted it. thanks!
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Answer by blumenshop.com
Jul 2, 2024
Thank you so much for your 5-star review. 🌸
Jun 30, 2024
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It all worked really well and the flowers I ordered from here in England were delivered to my friend in Germany the day before her birthday. This was the only snag - it was unclear when they would be delivered. I wasn't able to specify the day. Also, the birthday was on a Saturday and it wasn't clear whether the weekend would make a difference to the delivery.
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Answer by blumenshop.com
Jul 1, 2024
Thank you very much for your review. We are very pleased that you are satisfied with our flower service. 🌸
Jun 30, 2024
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Quality of the flowers- after 4 days almost rubbish
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Answer by blumenshop.com
Jul 1, 2024
Thank you for your review. If you are not satisfied with the bouquet delivered, you are welcome to contact our customer service with a photo of the complete bouquet within our freshness promise. You can reach them at: https://www.blumenshop.com/customer-service
Jun 30, 2024
Verified review
Excellent
It was a really good experience. I had doubts about flowers in the box because didn’t get used to meeting with this type of flowers delivery, but unexpectedly, the flowers came in a perfect condition, on time, and the bouquet was bigger than on the website. So, great, thanks!
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Answer by blumenshop.com
Jul 1, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺
Jun 29, 2024
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Answer by blumenshop.com
Jul 1, 2024
Thank you so much for your 5-star review. 🌸
Jun 27, 2024
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Was easy to use and send from the UK to Germany! Lovely flowers and great price - will use again
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Answer by blumenshop.com
Jul 1, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Jun 27, 2024
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My daughter was delighted with the flowers they were beautiful thank you great flowers and service.
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Answer by blumenshop.com
Jul 1, 2024
Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that you were able to bring joy to the recipient with your floral greeting. We are looking forward to your next order. 🌸
Jun 27, 2024
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All perfect
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Answer by blumenshop.com
Jun 27, 2024
Thank you very much for your positive feedback. 🌸
Jun 27, 2024
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Flowers showed up with broken vase. Poorly packaged. Flowers were beautiful.
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Answer by blumenshop.com
Jun 27, 2024
Thank you for your review. If you are not satisfied with your order, you are welcome to contact our customer service. You can reach them at: https://www.blumenshop.com/customer-service
Jun 27, 2024
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On-time delivery
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Answer by blumenshop.com
Jun 27, 2024
Thank you for your positive feedback. We are glad that you are satisfied with our flower service and that your flower greeting was delivered on time by our shipping partner. We look forward to your next order. 🌸
Jun 26, 2024
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On time delivery of beautiful flowers!
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Answer by blumenshop.com
Jun 27, 2024
Thank you for your review. Glad you are satisfied with our flower service and your package was delivered on time by our shipping partner. 🌸
Jun 23, 2024
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Answer by blumenshop.com
Jun 25, 2024
Thank you so much for your 5-star review. 🌸
Jun 23, 2024
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Great from order to delivery! Product in excellent condition and shipment tracking was spot on.
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Answer by blumenshop.com
Jun 25, 2024
Thank you for your positive feedback. We are glad that you are satisfied with our flower service and that your flower greeting was delivered on time by our shipping partner. We look forward to your next order. 🌸
Jun 23, 2024
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Answer by blumenshop.com
Jun 25, 2024
Thank you very much for your positive feedback. 🌸
Jun 23, 2024
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Great variety of flowers and at a very good price ! The service is very good, they come very quickly with a next day delivery option or you can chose a date for them to be delivered. Some also come with a free vase which is a lovely touch !
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Answer by blumenshop.com
Jun 25, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Jun 23, 2024
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Excellent service prompt delivery
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Answer by blumenshop.com
Jun 25, 2024
Thank you for your review. Glad you are satisfied with our flower service and your package was delivered on time by our shipping partner. 🌸
Jun 20, 2024
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Hello. Nice plants but no English on DHL notification. Plants sat 4 days in post office awaiting collection.
I hope they survived.
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Answer by blumenshop.com
Jun 21, 2024
Thank you very much for your review. If a package cannot be delivered, according to our shipping and delivery conditions, the delivery will be made to a neighbor's house or the shipment will be taken to a post office/packing station for pickup. This is at the discretion of the deliverer. Please understand that in the event that the recipient is not met, a personal delivery is not possible.
Jun 19, 2024
Verified review
I am thrilled with my Order and their perfect delivery service ! They kept me informed by mail at each step……starting from the order confirmation , before delivery while the order was in transit and after delivery. My uncle and aunt ,who received the flowers were absolutely thrilled as well and said that they were absolutely gorgeous! I couldn’t be happier!
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Answer by blumenshop.com
Jun 21, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺