blumenshop.com
Reviews:

1,096 reviews in the last 12 months2,016 total reviews  

4.74
Excellent

Trustmark
Valid

Includes Buyer Protection
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Top positive review

Jul 27, 2023
 Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer. Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.

Top negative review

Dec 7, 2023
 Verified review
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com

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Latest first
May 15, 2024
 Verified review

Wonderful experience

Wonderful website, easy to navigate and the pictures were accurate to the product delivered. Pricing was more than reasonable as well.
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Answer by blumenshop.com
May 24, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 15, 2024
 Verified review
Amazing birthday gift for my friend I went for the capa plant and chocolates
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Answer by blumenshop.com
May 24, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺
May 15, 2024
 Verified review
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 13, 2024
 Verified review
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Answer by blumenshop.com
May 24, 2024
You are welcome to send us more detailed feedback at so that we can improve our service. 🌸
May 12, 2024
 Verified review
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 12, 2024
 Verified review

Great service at a great price

All as promised
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 12, 2024
 Verified review
Perfect!
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 12, 2024
 Verified review

Beautiful flowers

Easy to shop, very nice flowers and quick delivery. Very pleased
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Answer by blumenshop.com
May 24, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 12, 2024
 Verified review
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 12, 2024
 Verified review
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 12, 2024
 Verified review

Excellent

Flowers arrived safely, on time. Excellent communications from when the order was placed until they arrived .
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Answer by blumenshop.com
May 24, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 11, 2024
 Verified review
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 11, 2024
 Verified review
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Answer by blumenshop.com
May 24, 2024
Thank you so much for your 5-star review. 🌸
May 10, 2024
 Verified review
Website easy to navigate. Kept informed on delivery status. Recipient really pleased with the plant.
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Answer by blumenshop.com
May 10, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
May 10, 2024
 Verified review
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Answer by blumenshop.com
May 10, 2024
Thank you so much for your 5-star review. 🌸
May 10, 2024
 Verified review
The Orchid Plant looked as lovely as the photo and the timeliness of delivery was on point.
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Answer by blumenshop.com
May 10, 2024
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
May 9, 2024
 Verified review
Beautiful flowers delivered on time
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Answer by blumenshop.com
May 10, 2024
Thank you for your review. Glad you are satisfied with our flower service and your package was delivered on time by our shipping partner. 🌸
May 9, 2024
 Verified review
The flowers that arrived for my friend were beautiful but few. When I arrived a few hours later afterwards, I saw a bouquet of smaller medium size (I had paid for the biggest size, which had cost over 40 Euros to send). Some of the flowers were already drooping when I arrived. Service for arrival time was very good.
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Answer by blumenshop.com
May 10, 2024
Thank you very much for your positive feedback.We apologize for the quality of the flowers. In order for us to resolve your concern to your satisfaction, we ask that you contact our customer service including a photo of the complete bouquet. You can reach them at: https://www.blumenshop.com/customer-service
May 7, 2024
 Verified review
It was on time really nice but, the received was different from the photo on website, on the website it shows a vase but it received as a bouquet
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Answer by blumenshop.com
May 27, 2024
Thank you for your review. The bouquet you ordered does not include a vase.
May 7, 2024
 Verified review
The flowers are great, but the delivery experienced a problem when it was said the parcel was delivered which wasn't true. So I had to call the hotline to find it. Apart from that, everyone is happy.
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Answer by blumenshop.com
May 8, 2024
Thank you for your positive review. If a parcel is not delivered, it will be made available for collection. You can view the collection address in the shipment tracking. 🌸