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blumenshop.com
Reviews:

1,092 reviews in the last 12 months2,079 total reviews  

4.73
Excellent

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Most relevant positive review

Jul 27, 2023
 Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer. Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.

Most relevant negative review

Dec 7, 2023
 Verified review
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com

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Latest first
Jun 19, 2024
 Verified review

Very low quality on all topics

The flowers were nothing like the pictures. The pot was not the one shown in the picture as well. I send 1 bouquet and one plant and they did not send them together. This made me pay extra for twice the service. Delivery took almost 1 week. Overall low quality.
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Answer by blumenshop.com
Jun 19, 2024
Thank you for your review. If you are not satisfied with your order, you are welcome to contact our customer service within our freshness promise including a photo of the complete product. You can reach them at: https://www.blumenshop.com/customer-service
Jun 19, 2024
 Verified review
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Answer by blumenshop.com
Jun 19, 2024
Thank you very much for your positive feedback. 🌸
Jun 17, 2024
 Verified review
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Answer by blumenshop.com
Jun 19, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺
Jun 16, 2024
 Verified review
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Answer by blumenshop.com
Jun 19, 2024
Thank you very much for your positive feedback. 🌸
Jun 15, 2024
 Verified review
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Answer by blumenshop.com
Jun 19, 2024
Thank you for your review. We ask you to send us more detailed feedback at https://www.blumenshop.com/customer-service so that we can improve our service
Jun 15, 2024
 Verified review
Very pleased with the choices given Ultimately frustrated with the order form. As I was ordering from Canada the form did not accept my Canadian address so I had to use a friend’s address from Germany otherwise I could not proceed with my order.
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Answer by blumenshop.com
Jun 19, 2024
Thank you very much for your feedback. 🌸
Jun 14, 2024
 Verified review
Flowers were delivered on time. The arrangement was as seen in the pictures.
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Answer by blumenshop.com
Jun 19, 2024
Thank you for your review. Glad you are satisfied with our flower service and your package was delivered on time by our shipping partner. 🌸
Jun 14, 2024
 Verified review

Flowers arrived dead

Ordered these flowers for my girlfriend in germany. Upon arrival a handful of the flowers were already wilted and dead. The rest of them were loose and near dead. I contacted support to get this resolved and they told me that because the flowers were not delivered to myself in person that they cannot honor their warranty. Whats the point of the warranty if the whole point of your business is sending flowers to OTHER people? Do NOT waste your money on this business especially if its for a special occasion. Won't be using this service again.
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Answer by blumenshop.com
Jun 19, 2024
Thank you for your review. If you are not satisfied with your order, you are welcome to contact our customer service within our freshness promise including a photo of the complete product. You can reach them at: https://www.blumenshop.com/customer-service
Jun 14, 2024
 Verified review
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Answer by blumenshop.com
Jun 19, 2024
Thank you for your review. We ask you to send us more detailed feedback at https://www.blumenshop.com/customer-service so that we can improve our service.
Jun 14, 2024
 Verified review
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Answer by blumenshop.com
Jun 19, 2024
Thank you very much for your positive feedback. 🌸
Jun 14, 2024
 Verified review

Very good experience

Easy process, very beautiful flowers. Perfect experience to send flowers to Germany from another European country.
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Answer by blumenshop.com
Jun 19, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺
Jun 13, 2024
 Verified review
I’m very impressed. English option on the website that made it very easy to order a plant for my friends in Germany. Reasonable prices and speedy delivery. Will use again.
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Answer by blumenshop.com
Jun 19, 2024
Thank you very much for your positive feedback. 🌸
Jun 12, 2024
 Verified review
Always great only go to them as always deliver and when things don't go as planned they take care of it.
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Answer by blumenshop.com
Jun 19, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Jun 12, 2024
 Verified review
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Answer by blumenshop.com
Jun 12, 2024
Thank you so much for your 5-star review. 🌸
Jun 12, 2024
 Verified review
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Answer by blumenshop.com
Jun 12, 2024
Thank you so much for your 5-star review. 🌸
Jun 10, 2024
 Verified review
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Answer by blumenshop.com
Jun 11, 2024
Thank you so much for your 5-star review. 🌸
Jun 9, 2024
 Verified review
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Answer by blumenshop.com
Jun 10, 2024
Thank you so much for your 5-star review. 🌸
Jun 9, 2024
 Verified review

Easiest and best value

Needed to get flowers to Germany- this site was the easiest and best value. I also messed up the address but they solved it for me! Thank you
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Answer by blumenshop.com
Jun 10, 2024
Thank you very much for your positive feedback. 🌸
Jun 9, 2024
 Verified review
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Answer by blumenshop.com
Jun 10, 2024
Thank you so much for your 4-star review. 🌸
Jun 8, 2024
 Verified review

Easy to order internationally

Easy to order and well received by the ones receiving the flowers. Tracking was in German but easy to convert using a German to English translation.
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Answer by blumenshop.com
Jun 10, 2024
Thank you very much for your review. We are very pleased that you are satisfied with our flower service. 🌸