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Top positive review
Jul 27, 2023
Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer.
Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com
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Apr 12, 2024
Verified review
Intuitive website, perfect delivery
I'm the sender, not the recipient, but very happy with the service. Thank you!
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Answer by blumenshop.com
Apr 12, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Apr 12, 2024
Verified review
I had asked for flowers to be delivered by 8th April, they arrived on the 9th April
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Answer by blumenshop.com
Apr 12, 2024
Thank you for your review. We are very sorry that the delivery by our shipping partner DHL took longer than you requested. We understand your disappointment very well. Please note that the delivery on the desired delivery day, with the shipping method you selected, the standard shipping, is not guaranteed. When selecting the shipping method, we explicitly point out that the delivery of standard shipping takes 1-2 business days after we have handed over the package to our shipping partner DHL. All packages are shipped the day before the requested delivery date, regardless of the order date.
Apr 11, 2024
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Answer by blumenshop.com
Apr 12, 2024
Thank you so much for your 5-star review. 🌸
Apr 11, 2024
Verified review
Excellent service
Everything was as described. Excellent service! Will use again...
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Answer by blumenshop.com
Apr 12, 2024
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our roses. We are looking forward to your next order. 🌸
Apr 11, 2024
Verified review
Excellent product
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your positive feedback. 🌸
Apr 10, 2024
Verified review
Great product with prompt delivery-definitely recommend
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your positive review. 🌸
Apr 10, 2024
Verified review
You sent the instructions to me in German. I don't speak German so I assumed they were just receipts etc. When they did not turn up on my friends birthday I emailed her the two messages in German you had sent me and one of them was the instruction to pick up the flowers at a local shop.
So you should have mailed me in English. However the flowers were beautiful and she got them the day after her birthday so in the end all was well
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Answer by blumenshop.com
Apr 11, 2024
Thank you for your review.
Since you have selected Germany as the delivery country, you will receive all information from our shipping partner in German.
We have sent you our notification that the parcel is ready for collection in English
However, you can also view the shipment tracking in English.
Apr 10, 2024
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Answer by blumenshop.com
Apr 11, 2024
Thank you so much for your 5-star review. 🌸
Apr 10, 2024
Verified review
Perfect.
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Answer by blumenshop.com
Apr 11, 2024
Vielen lieben Dank für deine 5-Sterne-Bewertung. 🌸
Apr 10, 2024
Verified review
Excellent service. On time and in best condition.
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺
Apr 9, 2024
Verified review
Great flowers and perfect delivery
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Answer by blumenshop.com
Apr 11, 2024
Ganz lieben Dank für deine positive Bewertung. Wir freuen uns, dass unser Service und unsere Blumen deiner Vorstellung entsprachen. 🌸
Apr 9, 2024
Verified review
The site is easy to use. The product was as shown. Arrived later than promised.
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your positive feedback.
We are very sorry that the delivery by our shipping partner DHL took longer than you requested.
We understand your disappointment very well. Please note that the delivery on the desired delivery day, with the shipping method you selected, the standard shipping, is not guaranteed.🌸
Apr 9, 2024
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Answer by blumenshop.com
Apr 11, 2024
Vielen lieben Dank für deine 5-Sterne-Bewertung. 🌸
Apr 9, 2024
Verified review
Is the best way to send a present for a love one who lives away.
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that you were able to bring joy to the recipient with your floral greeting. We are looking forward to your next order. 🌸
Apr 9, 2024
Verified review
Excellent service.
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Answer by blumenshop.com
Apr 11, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
Apr 9, 2024
Verified review
Good enough
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your positive feedback. 🌸
Apr 5, 2024
Verified review
Very easy to place an order, delivered on time as promised
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺
Apr 5, 2024
Verified review
Very good experience
I was able to give a surprise gift to my brother while being in another country thanks to Blumenshop. The ordering process was very quick and easy to understand. The video greeting also added a very nice touch to the surprise. The package arrived on time as well.
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 5, 2024
Verified review
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Answer by blumenshop.com
Apr 11, 2024
Vielen lieben Dank für deine 5-Sterne-Bewertung. 🌸
Apr 5, 2024
Verified review
Vielen Dank. Die Pflanze war genauso garantiert. es war einfach wunderschön!!!
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Answer by blumenshop.com
Apr 11, 2024
Vielen lieben Dank für deine positive Bewertung. Schön, dass du mit unserem Service zufrieden bist und wir dich mit der Qualität unserer Pflanzen überzeugen konnten. Wir freuen uns auf deine nächste Bestellung. 🌸
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