blumenshop.com
Reviews:

1,096 reviews in the last 12 months2,016 total reviews  

4.74
Excellent

Trustmark
Valid

Includes Buyer Protection
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Top positive review

Jul 27, 2023
 Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer. Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.

Top negative review

Dec 7, 2023
 Verified review
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com

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Latest first
May 7, 2024
 Verified review
Easy to select. In time for delivery. Wide choice. Good quality
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Answer by blumenshop.com
May 8, 2024
Thank you very much for your positive feedback. 🌸
May 6, 2024
 Verified review
On time and flowers in good status
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Answer by blumenshop.com
May 8, 2024
Thank you for your review. Glad you are satisfied with our flower service and your package was delivered on time by our shipping partner. 🌸
May 6, 2024
 Verified review
Super long delay for flowers Arrived nearly dead
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Answer by blumenshop.com
May 8, 2024
Thank you very much for your review. We are very sorry to hear that you are not satisfied with the bouquet. You have already been in contact with our customer service so that we can look for a solution to your problem.
May 6, 2024
 Verified review

Superb arrangement!

Easy to order , arrived as arranged. My daughter in Munich loved them.
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Answer by blumenshop.com
May 8, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺
May 6, 2024
 Verified review
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Answer by blumenshop.com
May 6, 2024
You are welcome to send us more detailed feedback at https://www.blumenshop.com/help so that we can improve our service. 🌸
May 6, 2024
 Verified review
quick response to my enquiry
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Answer by blumenshop.com
May 8, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 4, 2024
 Verified review
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Answer by blumenshop.com
May 8, 2024
Thank you so much for your 5-star review. 🌸
May 3, 2024
 Verified review

Wonderful Surprise for my Oma's Birthday

I was able to send a wonderfully made and fresh spring bouquet to my Oma for her birthday within very short notice. It arrived on the requested date and made her very happy. Many of the flowers are still fresh and some even blooming. I will certainly be ordering from this site again for future events.
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Answer by blumenshop.com
May 8, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 3, 2024
 Verified review
Beautiful flowers!
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Answer by blumenshop.com
May 8, 2024
Thank you so much for your 5-star review. 🌸
May 3, 2024
 Verified review
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Answer by blumenshop.com
May 8, 2024
Thank you so much for your 5-star review. 🌸
May 3, 2024
 Verified review
Very reliable and efficient service. Thank you - very happy recipient.
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Answer by blumenshop.com
May 8, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service and that you were able to put a smile on the face of the person you gave the gift to with your floral greeting.🌸
May 3, 2024
 Verified review

The best flower service you can have

Wonderful and totally reliable service. I can only recommend Blumenshop to the fullest.
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Answer by blumenshop.com
May 8, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
May 3, 2024
 Verified review
I ordered flowers for my friends in Germany from America, and blumenshop made it simple!!
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Answer by blumenshop.com
May 8, 2024
Thank you very much for your feedback. We are very pleased that you were impressed with our offer and that everything went well with your order 🌸
May 2, 2024
 Verified review
Great healrhy looking plants, arrived quickly too.
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Answer by blumenshop.com
May 3, 2024
Thank you for your review. We are pleased that you are satisfied with our flower service and that your parcel was delivered on time by our shipping partner. 🌸
May 2, 2024
 Verified review
The flowers are fresh, delivered on time and in the quantity ordered
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Answer by blumenshop.com
May 3, 2024
Thank you very much for your feedback. We are very pleased that you were impressed with our offer and that everything went well with your order 🌸
May 2, 2024
 Verified review

Way of delivery doesn't make sense

Used this to send a gift to friends for an occasion. The website uses DHL and they didn't contact the receiver to arrange delivery time or even leave it at their door. The flowers got deposited in a DHL office over the weekend and needless to say the flowers died waiting there 😂 This is like if a restaurant delivers food over DHL, of course it would not work 😂
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Answer by blumenshop.com
May 3, 2024
Thank you for your review. DHL leaves parcels at a drop-off location if this was previously entered in the shipment tracking. If you have not done this, the parcel will be placed ready for collection.
May 2, 2024
 Verified review
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Answer by blumenshop.com
May 3, 2024
Thank you for your feedback. You are welcome to send us more detailed feedback at https://www.blumenshop.com/help so that we can improve our service. 🌸
May 1, 2024
 Verified review
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Answer by blumenshop.com
May 3, 2024
Vielen lieben Dank für deine 5-Sterne-Bewertung. 🌸
Apr 30, 2024
 Verified review

Difficult situation resolved quickly

We ordered a bouquet for our daughter in hospital. The bouquet that was initially delivered had considerably fewer blooms than the one advertised. When this was brought to the attention of the seller, they immediately offered to send a replacement. The replacement arrived quickly and was much better.
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Answer by blumenshop.com
May 3, 2024
Thank you for your review. We are very sorry that your order was not delivered as requested. However, we are even more pleased that we were able to convince you with the replacement delivery and that you are satisfied with our service.🌺
Apr 30, 2024
 Verified review
The beneficiary have got the great wishes from me and great care from Your company. Kindest regards!
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Answer by blumenshop.com
May 3, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸