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Top positive review
Jul 27, 2023
Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer.
Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com
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Jul 7, 2023
Under review
cancel my order
My order was cancel without any other possibility to change it. I have ordered an orchid and with one day before delivery my order was cancelled. My friend has received the flowers after three days from her birthday. Totally unprofessional.
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Jul 6, 2023
Verified review
Easy website to use. Delivery as promised. Recipient delighted with flowers.
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Answer by blumenshop.com
Jul 11, 2023
Thank you very much for your review. We are very pleased that you are satisfied with our flower service. 🌸
Jul 6, 2023
Verified review
The flowers were delivered safely in a big box on the correct day. The recipients were delighted and sent us a photo of the flowers. They looked great
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Answer by blumenshop.com
Jul 11, 2023
Thank you very much for your review. Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jul 6, 2023
Verified review
Sending flowers overseas to relatives…
Sending flowers overseas for a sick relative is usually a bit difficult but using your site made it so easy and fast, loved that I could change everything to English. My rellies loved the gorgeous flowers - thank you.
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Answer by blumenshop.com
Jul 6, 2023
Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that you were able to bring joy to the recipient with your floral greeting. We are looking forward to your next order. 🌸
Jul 5, 2023
Verified review
I was so impressed with the packaging of the flowers. Carefully packed and it was quite a huge bunch. The flowers were a 10/10. Exceeded my expectations.
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Answer by blumenshop.com
Jul 6, 2023
Thank you very much for your review. Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jul 4, 2023
Verified review
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Answer by blumenshop.com
Jul 5, 2023
Thank you so much for your 5-star review. 🌸
Jul 4, 2023
Verified review
The order arrived with an empty letter, so the whole purpose was robbed.
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Answer by blumenshop.com
Jul 4, 2023
Thank you for your review.
If you are not satisfied with the delivered bouquet, please contact our customer service including a photo of the empty letter.
You can contact them at: https://www.blumenshop.com/customer-service
Jul 4, 2023
Verified review
Great service and product.
Very professional. Good communication and efficient shipment.
Loved the product. It was handled with care.
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Answer by blumenshop.com
Jul 4, 2023
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
Jul 4, 2023
Verified review
Good jod!!!
Very friendly and pleasant website!!
Exactly and very quickly delivery!!!
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Answer by blumenshop.com
Jul 4, 2023
Thank you very much for your review. Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jul 3, 2023
Verified review
Disappointing experience
I have been very disappointed by my experience with Blumenshop.
The flowers were not delivered on the scheduled day which seems problematic for a delivery service especially for a birthday bouquet.
Then a paper was left in the mailbox informing that the flowers could be recovered at the DHL office the next day but when we showed up we were told that they tried to deliver it again so it won't be available until the next day.
The flowers looked nice but I probably won't use Blumenshop again.
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Answer by blumenshop.com
Jul 4, 2023
Thank you for your review. We are very sorry that the delivery by our shipping partner DHL took longer than you requested. We understand your disappointment very well. Please note that the delivery on the desired delivery day, with the shipping method you selected, the standard shipping, is not guaranteed.
The delivery of standard shipping takes 1-2 business days after we have handed over the package to our shipping partner DHL. All packages are shipped the day before the requested delivery date, regardless of the order date.
Jul 3, 2023
Verified review
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Answer by blumenshop.com
Jul 4, 2023
Thank you so much for your 5-star review. 🌸
Jul 3, 2023
Verified review
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Answer by blumenshop.com
Jul 4, 2023
Thank you so much for your 5-star review. 🌸
Jun 30, 2023
Verified review
So delightful!
Easy to order, good value. Good communication. Beautiful flowers delivered on time to the other sude of the world! So delightful. Thank you !!!
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Answer by blumenshop.com
Jul 4, 2023
Thank you very much for your review. We are very pleased that you are satisfied with our flower service. 🌸
Jun 29, 2023
Verified review
Delivered on time and the plant was week packaged and quality was excellent.
This present was therefore very thing that we wanted.
Thank you
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Answer by blumenshop.com
Jul 4, 2023
Thank you very much for your review. Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jun 28, 2023
Verified review
Delivered on time, no problems at all, highly recommended. 10 out of 10 for Blumenshop👍😁
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Answer by blumenshop.com
Jul 4, 2023
Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that you were able to bring joy to the recipient with your floral greeting. We are looking forward to your next order. 🌸
Jun 28, 2023
Verified review
Perfect delivery
Beautiful floors, smooth delivery.
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Answer by blumenshop.com
Jul 4, 2023
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
Jun 26, 2023
Verified review
Nice fresh flowers delivered on time
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Answer by blumenshop.com
Jun 27, 2023
Thank you for your positive feedback. We are glad that you are satisfied with our flower service and that your flower greeting was delivered on time by our shipping partner. We look forward to your next order. 🌸
Jun 26, 2023
Verified review
Service was really great ana trustworthy. Because I guess the flower that I wanted to send was out of service and they sent bigger than my flower. Really trustworthy. Thanks a lot
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Answer by blumenshop.com
Jun 26, 2023
Thank you very much for your review. Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jun 26, 2023
Verified review
The size and quality of the flowers was great. Unfortunately, Being non German speakers we had to find someone to translate delivery emails.
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Answer by blumenshop.com
Jun 26, 2023
Thank you very much for your review. Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jun 26, 2023
Verified review
Excellent all round!
Excellent communication, quality and freshness of blooms; Delivered on time. Recipient was highly delighted.
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Answer by blumenshop.com
Jun 26, 2023
Thank you very much for your review. Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
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