blumenshop.comReviews:
1,092 reviews in the last 12 months2,079 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Jul 27, 2023
Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer.
Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.
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Most relevant negative review
Dec 7, 2023
Verified review
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com
Aug 2, 2023
Verified review
Everything ok !
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Answer by blumenshop.com
Aug 9, 2023
Thank you very much for your positive feedback. 🌸
Aug 1, 2023
Verified review
I don't speak a lot of German so wasn't sure quite when the flowers were delivered to my friend. They were delighted however.
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Answer by blumenshop.com
Aug 9, 2023
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service and that you were able to put a smile on the face of the person you gave the gift to with your floral greeting.🌸
Aug 1, 2023
Verified review
Perfect delivery time!
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Answer by blumenshop.com
Aug 9, 2023
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Aug 1, 2023
Verified review
They were delivered on time and very beautiful.
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Answer by blumenshop.com
Aug 9, 2023
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Aug 1, 2023
Verified review
I was disappointed with the flowers delivered because they did not meet the description and picture of what I ordered. I would not use them again.
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Answer by blumenshop.com
Aug 9, 2023
Thank you very much for your review. We are very sorry to hear that you are not satisfied with the bouquet. In order for us to resolve your issue, please contact our customer service department with a photo of the complete bouquet. You can reach them at: https://www.blumenshop.com/customer-service
Aug 1, 2023
Verified review
Great service
the package arrived on time and i was able to track it all the time.
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Answer by blumenshop.com
Aug 9, 2023
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.
Jul 31, 2023
Verified review
Nice gift for your girlfriend.
The flowers are always fresh and colorful. This is the second time I buy from them and my gf was excited both times :D
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Answer by blumenshop.com
Aug 9, 2023
Thank you for your review. We are very pleased that you are satisfied with our flower service and have already used it several times.
Jul 31, 2023
Verified review
Gratis timly
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Answer by blumenshop.com
Aug 9, 2023
Thank you very much for your positive feedback. 🌸
Jul 31, 2023
Verified review
My sister was delighted to receive your flowers, on time and looking beautiful
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Answer by blumenshop.com
Aug 9, 2023
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.
Jul 31, 2023
Verified review
Beautiful bouquet was delivered on time and my friends loved it.
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Answer by blumenshop.com
Aug 9, 2023
Thank you for your review. We are pleased that you are satisfied with our flower service and that your parcel was delivered on time by our shipping partner. 🌸
Jul 31, 2023
Verified review
Quick & easy to order and very prompt delivery.
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Answer by blumenshop.com
Aug 9, 2023
Thank you for your review. We are pleased that you are satisfied with our flower service and that your parcel was delivered on time by our shipping partner. 🌸
Jul 30, 2023
Verified review
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Answer by blumenshop.com
Aug 9, 2023
Thank you so much for your 5-star review. 🌸
Jul 28, 2023
Verified review
Gerbera bouquet
The flowers are always beautiful and fresh. Very good company.
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Answer by blumenshop.com
Aug 9, 2023
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Jul 28, 2023
Verified review
Recomended flower shop
Very good , very nice plants, flowers and gifts in good prices and very good service
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Answer by blumenshop.com
Aug 9, 2023
Thank you very much for your review. We are very pleased that you are satisfied with our flower service. 🌸
Jul 28, 2023
Verified review
Lovely flowers sent with ease from someone in UK to someone in Germany. Easy ordering system and flowers delivered on time.
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Answer by blumenshop.com
Aug 9, 2023
Thank you for your review. Glad you are satisfied with our flower service and your package was delivered on time by our shipping partner. 🌸
Jul 27, 2023
Verified review
Ordered from Australia not knowing what to expect, however quality if flowers excellent and delivery prompt.Thanks.
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Answer by blumenshop.com
Aug 9, 2023
Thank you for your feedback. We are very pleased that we were able to exceed your expectations.
We look forward to receiving further orders from you
Jul 27, 2023
Verified review
Direct online payments and flower delivery in Augsburg
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer.
Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.
Report review
Answer by blumenshop.com
Aug 9, 2023
Thank you very much for your detailed review. We are very pleased that you are satisfied with our service and look forward to many more orders from you.