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Most relevant positive review
Sep 23, 2024
Verified review
I ordered flowers for a friend and asked that it be delivered to her house. She was not at home at the time of arrival and the flowers were sent back to the post office where she was not able to pick it up for 24 hours therefore leaving the flowers to get squished and wither away. I’ve attached photos showing the kind of care provided to the flowers. Several flowers did not survive the 24 hour period with the minimal water provided in the bouquet. I don’t understand why you couldn’t have left the flowers at the door and wait for her to pick them up? They were supposed to be a surprise for my friend and she got a crumpled up bouquet that was not what I paid for. Next time I would highly advise explaining to your delivery workers to drop off the flowers at the door. What’s the worst that going to happen? Who is going to steal flowers from someone?
Review of Blumenshop Flower Delivery Service
I recently ordered flowers from Blumenshop, and while the flowers themselves were absolutely amazing—each and every one was of exceptional quality—the delivery experience was highly disappointing. The flowers were delivered via DHL, which completely ruined the surprise I had planned for my 87-year-old mother. Instead of delivering the flowers to her door, DHL refused to do so and brought the package to a collection center almost 4 kilometers from her home.
As a result, instead of enjoying the surprise of receiving flowers at her doorstep, my elderly mother was forced to travel to pick them up. This not only defeated the entire purpose of a flower delivery service meant to brighten a special occasion but also ruined the celebration we had planned.
Given this experience, neither I nor my company will be using Blumenshop again. I would strongly advise others to reconsider if you are looking for a reliable delivery service that ensures your loved ones receive their flowers as intended.
I ordered flowers for a friend and asked that it be delivered to her house. She was not at home at the time of arrival and the flowers were sent back to the post office where she was not able to pick it up for 24 hours therefore leaving the flowers to get squished and wither away. I’ve attached photos showing the kind of care provided to the flowers. Several flowers did not survive the 24 hour period with the minimal water provided in the bouquet. I don’t understand why you couldn’t have left the flowers at the door and wait for her to pick them up? They were supposed to be a surprise for my friend and she got a crumpled up bouquet that was not what I paid for. Next time I would highly advise explaining to your delivery workers to drop off the flowers at the door. What’s the worst that going to happen? Who is going to steal flowers from someone?
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Answer by blumenshop.com
Sep 24, 2024
Thank you very much for your review. If a package cannot be delivered, according to our shipping and delivery conditions, the delivery will be made to a neighbor's house or the shipment will be taken to a post office/packing station for pickup. This is at the discretion of the deliverer. Please understand that in the event that the recipient is not met, a personal delivery is not possible.
Sep 15, 2024
Verified review
Delivery was delayed
Everything was great, beautiful bouquet. But when it was delivered the recipient wasn’t home, so they kept it for her to pick it up after the weekend.
And by Monday the flowers should don’t look too fresh, as the bouquet was kept the box for a few days. She not happy with the delivery part.
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Answer by blumenshop.com
Sep 16, 2024
Thank you for your review. We are very pleased that you are satisfied with our flower service and we could convince you with the quality of our flowers.
When ordering, we point out that the shipment is made one day before the requested delivery date and the delivery takes 1-2 business days for standard shipping, so we do not guarantee delivery on the requested day.🌺
7 days ago
Verified review
Great Service!
The ordering process was easy and the price was reasonable, communication from blumenshop.com was timely and informative, and delivery was quick. I didn’t see the actual product, but my cousin seemed very happy with it. what more coukd you ask for?
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Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Sep 13, 2024
Verified review
I live in NewZealand and sent flowers to Germany. I had a question and don't speak German. My question was answered in english quickly and a beautiful bouquet of flowers arrived on time. Great service and product
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Answer by blumenshop.com
Sep 16, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
6 days ago
Verified review
I sent flowers to my friend in Germany from the UK. Ordering was easy and they were well priced. They were tracked and arrived the next day on time. She said they were in perfect condition
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Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
7 days ago
Verified review
A good selection of flowers to choose from at a good price
The website was easy to navigate
I received plenty of notifications as to the progress of my delivery
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Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
10 days ago
Verified review
Very pleased
its my third time ordering from this shop,now i know that every time i order something for my girlfriend its gonna arrive in time and in perfect condition.
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Answer by blumenshop.com
9 days ago
Thank you for your review. We are very pleased that you are satisfied with our flower service and have already used it several times.🌺
5 days ago
Verified review
Easy to send flowers from US to Germany
Great service, prices are reasonable, and I have found a trustworthy way to send flowers to a special someone in Germany. Very satisfied-thank you!!!
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Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
6 days ago
Verified review
Site was easy to navigate and choices were simply laid out making it easy to decide. Also, explanations were usefully written. Highly recommended.
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Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
4 days ago
Verified review
Easy website navigation and great customer experience!
I was so pleased with how easy it was to navigate around the website and get an order processed quickly. 100% for customer experience! Thank you!
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Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Sep 11, 2024
Verified review
Easy to order.
Easy to order, we were kept up to date regularly, the flowers arrived on the day requested and the recipient was very pleased. Many thanks.
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Answer by blumenshop.com
Sep 12, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Sep 14, 2024
Verified review
Very good and fast service.
It would be better to have more options to choose (more flower arrangements).
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Answer by blumenshop.com
Sep 16, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
13 days ago
Verified review
I gave it for my boyfriend’s birthday and he loved it very much. Thank you and I’ll be ordering again
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Answer by blumenshop.com
10 days ago
Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that you were able to bring joy to the recipient with your floral greeting. We are looking forward to your next order. 🌸
5 days ago
Verified review
The flowers were very fresh. Went on the destination on time and the choices were wonderful.
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Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Sep 20, 2024
Verified review
Fantastic team, very good service, everything on time. The flowers were amazing. Thank you
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Answer by blumenshop.com
Sep 23, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
20 hours ago
Verified review
The flowers were fresh and beautiful and very well packed so that they remained upright.
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Answer by blumenshop.com
3 hours ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Sep 11, 2024
Verified review
Quick delivery and beautiful flowers which are still going strong, even 10 days later.
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Answer by blumenshop.com
Sep 12, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
5 days ago
Verified review
Thank you so much blumenshop 🌸
It was a great gift for my cousin 💖💖💖
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Answer by blumenshop.com
3 days ago
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Sep 22, 2024
Verified review
Very good communication , very nice roses and very fast delivery!!!
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Answer by blumenshop.com
Sep 23, 2024
Thank you so much for your 5-star review. 🌸
Sep 25, 2024
Verified review
Wonderful service. So personalized and efficient. Thank you
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Answer by blumenshop.com
Sep 25, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸