blumenshop.com
Reviews:

1,096 reviews in the last 12 months2,016 total reviews  

4.74
Excellent

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Top positive review

Jul 27, 2023
 Verified review
In Augsburg, this is the only merchant that accepts immediate direct online payments with a credit card and is able to ensure the delivery with DHL the next day after the order has been made and paid. And direct online payments are a big issue. I spent two whole days checking each and every shop - all of them just accept PayPal, or do a lengthy "we'll e-mail you an invoice, then you transfer money, after that we'll do delivery, it won't take long, just a week or two" type of business, or just outright lie about existence of online payments just to get your data. The same refers to the choice of products - if they have photos, they don't give prices, but most just have a couple of photos not even related to exact product offer. Finally, I was able to congratulate my sister on her 45th birthday with a big bunch of red roses. Which I was not able to do 5 years ago when I just got cheated by another online flower shop and the flowers were never delivered. My sister's happy, I'm happy, and I do hope blumenshop.com keeps up the good work as now that I'm sure the delivery will be carried out perfectly I'll become quite a regular customer.

Top negative review

Dec 7, 2023
 Verified review
I selected shipment for a Saturday. The flowers were sent on a Friday and delivery was first attempted the Tuesday after...the shipment was late, the surprise ruined and the flowers wilting. When delivering flowers a late delivery is pretty bad considering these will wilt and die. I contacted the business with my complaint and there response was simply that there was noone at home when delivery was attempted on the Tuesday (3 days later than what was selected at check out) I Will never use this business again and wouldn't recommend it.
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Reviews for blumenshop.com

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9 days ago
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8 days ago
Thank you so much for your 5-star review. 🌸
9 days ago
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9 days ago
Thank you so much for your 5-star review. 🌸
9 days ago
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9 days ago
Thank you so much for your 5-star review. 🌸
11 days ago
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11 days ago
Thank you so much for your 5-star review. 🌸
May 31, 2024
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11 days ago
Thank you so much for your 5-star review. 🌸
May 30, 2024
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11 days ago
Thank you so much for your 5-star review. 🌸
May 26, 2024
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May 27, 2024
Thank you so much for your 5-star review. 🌸
May 26, 2024
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May 27, 2024
Thank you so much for your 5-star review. 🌸
May 25, 2024
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May 27, 2024
Thank you so much for your 5-star review. 🌸
May 23, 2024
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May 24, 2024
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May 23, 2024
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May 24, 2024
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May 22, 2024
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May 24, 2024
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May 22, 2024
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May 24, 2024
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May 22, 2024
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May 24, 2024
Thank you so much for your 5-star review. 🌸
May 18, 2024
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May 24, 2024
Thank you so much for your 5-star review. 🌸
May 16, 2024
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May 24, 2024
Thank you so much for your 5-star review. 🌸
Apr 17, 2024
 Verified review

Great process. Good product.

Overall a good experience. The website was easy to use and I found the price point to be better than competitors in this service area. The order was delivered as scheduled. The bouquet was as ordered - 15 roses with greenery. Each was in full bloom upon arrival, with a few clearly past their peak. We used the enclosed powder and trimmed the stems. Nonetheless several of the roses were drooping and fading on day two. Another trim gave a few more life, but most were gone by day four and all by day five. The bouquet was beautiful. I wish the roses were fresher and had lasted longer. I would use this provider again, though not for roses.
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Answer by blumenshop.com
Apr 18, 2024
Thank you for your review. If you are not satisfied with the delivered bouquet, please contact our customer service including a photo of the complete bouquet. You can contact them at: https://www.blumenshop.com/customer-service
May 3, 2024
 Verified review

Wonderful Surprise for my Oma's Birthday

I was able to send a wonderfully made and fresh spring bouquet to my Oma for her birthday within very short notice. It arrived on the requested date and made her very happy. Many of the flowers are still fresh and some even blooming. I will certainly be ordering from this site again for future events.
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Answer by blumenshop.com
May 8, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
Apr 29, 2024
 Verified review
So easy to thank friends in Germany! They were delighted and sent me a pic of a healthy looking plant. :) Much more affordable than the first Google website (who charged a lot more for same plant, plus delivery).
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Answer by blumenshop.com
Apr 30, 2024
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
May 7, 2024
 Verified review
The flowers are great, but the delivery experienced a problem when it was said the parcel was delivered which wasn't true. So I had to call the hotline to find it. Apart from that, everyone is happy.
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Answer by blumenshop.com
May 8, 2024
Thank you for your positive review. If a parcel is not delivered, it will be made available for collection. You can view the collection address in the shipment tracking. 🌸