First, the assembly instructions are horrible. Tiny print and very poor labelling of pieces. We spent hours trying to figure out which part was which. Please number the parts! It's not hard and it makes life infinitely easier. Also, number the bolts and nuts. It's not always clear which is supposed to go where. And please show us more than one side of the furniture. There were pieces hidden from us because they were supposed to be behind in the 2d image. Second, the doors do not align properly. There are gaps between the doors and the frames and the gaps are uneven for all sides and all doors. Not great. The piece took many weeks to be ready, I expected a bit more. There are not many options for choosing on their website. That said, for a [pseudo-]bespoke piece of furniture, it's reasonably priced. The general quality of the object seems to be decent, it looks sturdy, seems generaly good and gets the job done. Only time will tell whether it was a good investment or not. Delivery was beautifully handled.
Excellent product...really like the bespoke design element so you get what you want, the materials are brilliant, the build is easy to complete and extremely well put together. So impressed I've ordered another set of shelves...just wish they would get to me sooner!!
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Oct 3, 2023
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From the start and measuring a unit myself before placing the order, and then correcting an error I had made all the way through the process finishing with a great installer and a beautiful bookcase. We have been delighted with Pickawood and would not hesitate to recommend them
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Oct 3, 2023
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Excellent customer service, high quality material
Excellent customer service. I had an issue with my bank and the customer care team provided me with guidance and reassurance.
Fast production and delivery process, I ordered from UK at the end of june and my chest of drawers was delivered early septemeber.
The chest of drawers looks gorgeous, high quality material and no issues during the assembly.
I am very happy with my purchase and would recommend Pickawood service to everyone. It worth every single penny.
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Aug 29, 2023
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Really happy with the bookshelves and cupboards
The bookshelves and cupboards look great and are very sturdy. I love how flexible the configuration can be.
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Aug 25, 2023
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The shelves delivered were *exactly* as specified.
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Aug 7, 2023
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Beautiful sideboards, exactly how I designed them.
Communication was generally very good. The product was exactly how I had asked it to be. Both sideboards were made to exact specification, and they have added huge value to the appreciation of my home.
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Jun 21, 2023
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Highly commended
From beginning to end the process was very straightforward. It was good to be able to design furniture to fit the space and fulfil our requirements. Telephone support was very helpful. Delivery was on time and the packaging of items was second to none.
The fitting service followed two days later and the fitter was accurate and extremely hardworking We are very pleased with the end result.
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