Freshlabels
Reviews:

713 total reviews   88 reviews in the last 12 months

4.30

Good

713 total reviews
88 reviews in the last 12 months

5
75 %
4
7 %
3
2 %
2
5 %
1
11 %

Review summary

Customers appreciate the fast shipping and generally fair or advantageous pricing, with many also highlighting good value. Several reviews mention excellent customer service, and product quality is often described in positive terms. However, some customers have experienced delivery delays. There are also reports of lack of response or unhelpful interactions from customer service. Complaints about product damage have been noted, and many customers find the cost and difficulty of returning products, particularly for international orders, to be problematic.

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ReviewsFreshlabels

(10)
(4)
(2)
(6)
(66)
Community member 
2 Reviews
 Verified
Good

Reply from Freshlabels

Hello, thank you very much for your 5-star rating. We’re happy to hear you had a good experience with us. We hope to see you again soon. 🌿 Bernadetta/ Customer care/ Freshlabels
Community member 
3 Reviews
 Verified
Fast shipping and great products. Thanks!😊

Reply from Freshlabels

Thank you so much for your kind words! We’re really happy to hear you’re satisfied with the fast shipping and the products 😊 Karolina / Customer Care / Freshlabels
Community member 
2 Reviews
 Verified

Reply from Freshlabels

Hello, thank you so much for your 5-star review. We truly appreciate your support and are very happy you chose Freshlabels. We hope to welcome you back again soon. 🌿 Bernadetta/ Customer care/ Freshlabels
Community member 
1 Reviews
 Verified

Reply from Freshlabels

Hello, thank you very much for your 5-star rating. We really appreciate your support and are happy you had a great experience with us. We hope to see you again soon. 🌿 Bernadetta/ Customer care/ Freshlabels
Community member 
1 Reviews
 Verified

Reply from Freshlabels

Hello, thank you very much for your 5-star rating. We truly appreciate your support and are very happy you had a positive experience with us. We hope to see you again soon. 🌿 Bernadetta/ Customer care/ Freshlabels
Community member 
2 Reviews
 Verified

Reply from Freshlabels

Hello, thank you very much for your 5-star rating. We really appreciate your support and are happy you had a positive experience with us. We hope to see you again soon. 🌿 Bernadetta/ Customer care/ Freshlabels
Community member 
1 Reviews
 Verified
Excellent!

Reply from Freshlabels

Thank you for the amazing 5 stars — we truly appreciate it! ⭐⭐⭐⭐⭐ Looking forward to welcoming you back again Karolina / Customer Care / Freshlabels
Community member 
2 Reviews
 Verified

Reply from Freshlabels

Thank you so much for your 5⭐ rating — we really appreciate it We hope to see you again soon! Karolina / Customer Care / Freshlabels 🌿
Community member 
1 Reviews
 Verified
Eficiency, order tracking and speed of delivery

Reply from Freshlabels

Thank you so much for your 5★ review! 🌿 We’re really happy to hear you appreciated the efficiency, clear order tracking, and fast delivery — that’s exactly what we aim for. Hope to see you again soon 💛 Karolina / Customer Care / Freshlabels
Community member 
1 Reviews
 Verified
La rapidez del envío y la fiabilidad

Reply from Freshlabels

Thank you so much for your 5★ review 🌿 We’re really happy to hear that you appreciated the fast shipping and reliability — that means a lot to us. Hope to see you again soon 💛 Karolina / Customer Care / Freshlabels
Community member 
1 Reviews
 Verified

Reply from Freshlabels

Dear customer, thank you for your review. We are very sorry to see that you have rated your experience with just one star, especially if the reason is related to the return shipping costs. We truly regret that this part of the service did not meet your expectations. Our return process and related costs are currently set according to our policy, and unfortunately the return shipping fee is determined by the carrier, not by us. We understand that this can be disappointing, and we sincerely regret any inconvenience this may have caused. We always aim to make the return process as smooth as possible, and we appreciate your feedback. If there is anything we can help you with, please don’t hesitate to reach out. 🌿 Bernadetta/ Customer care/ Freshlabels
Community member 
1 Reviews
 Verified

Reply from Freshlabels

Thank you very much for the 5-star rating! We really appreciate your support and hope you had a great experience with us. 🌿 Karolina / Customer Care / Freshlabels
Community member 
1 Reviews
 Verified

Reply from Freshlabels

Thank you for taking the time to rate your experience with us. We really value it. 💛 Karolina / Customer Care / Freshlabels
Community member 
3 Reviews
 Verified
Easy and simple!

Reply from Freshlabels

Thank you so much for your 5 stars ⭐ We’re happy to hear everything was easy and simple — that’s exactly how it should be 🌿 Hope to see you again soon Karolina / Customer Care / Freshlabels
Community member 
1 Reviews
 Verified

Reply from Freshlabels

Thank you for your rating and for choosing Freshlabels. We really appreciate it. 🙏 Karolina / Customer Care / Freshlabels
Community member 
1 Reviews
 Verified
Reasonable price, quick delivery

Reply from Freshlabels

Thank you so much for your 5★ review 🌿 We’re really glad to hear you were happy with the pricing and the quick delivery — that’s always great to know! Hope to see you again soon 💛 Karolina / Customer Care / Freshlabels
Community member 
1 Reviews
 Verified

Reply from Freshlabels

Thank you very much for your 4★ rating 🌿 We truly appreciate your feedback and support. If there’s anything we could improve next time to make it a full 5★ experience, we’d love to hear from you 🙂 Karolina / Customer Care / Freshlabels
Community member 
1 Reviews
 Verified
Muy buen servicio.

Reply from Freshlabels

Thank you so much for your lovely 5★ review 🌿 We’re really happy you enjoyed the service — feedback like this makes our day! Hope to welcome you back again very soon Karolina / Customer Care / Freshlabels
Community member 
2 Reviews
 Verified

Reply from Freshlabels

Thank you so much for the 5★ rating! 🌿 We really appreciate it and hope to see you again soon. Karolina / Customer Care / Freshlabels
Community member 
2 Reviews
 Verified

Reply from Freshlabels

Thanks a lot for your 5★ review 💛 We’re happy you had a great experience with us. Karolina / Customer Care / Freshlabels

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About

Freshlabels

Freshlabels is a curated online store for the contemporary urban traveller. Freshlabels offers a hand-picked selection of brands and products from all around the world that meet high standards of desi...

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