CookinglifeReviews

: 2,314Good

4.33

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with Buyer Protection

certified since: 5/25/2020
updated on: 8/14/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 8/14/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,557 verified reviews in the last 12 months

2,314 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


2 months ago
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

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(191)
 Verified review
10 months ago
My experience is that my goods arrived smashed to pieces and I am horrified and angry about the way they were NOT packed fit fir transport All I want now is a refund you can certainly improve by getting packers that know their job and do it properly
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 Verified review
10 months ago
I ordered 18 glasses and received 12
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 Verified review
10 months ago
Have not received my product more than 1 week from Netherlands to ireland not great.
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 Verified review
10 months ago
I’ve ordered three glasses and two of them came broken. They supposed to be a gift for my father who has a collection of beer glasses and sadly received only one of them. This was a result of a poor rapping and no info about fragile content in the box to delivery.
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 Verified review
10 months ago
Our Tagine arrived broken
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 Verified review
10 months ago
I purchased a Smeg coffee grinder online from Cooking Life in the Netherlands. I have no complaint about the product or the efficient delivery BUT I find that as I am in the UK, an EU model has no guarantee over here - Smeg UK will not accept an EU model for registration and therefore I have no warranty on the product if it goes wrong. I was not told about this when I purchased it so that is why I am giving Cooking Life such a low rating.
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 Verified review
10 months ago
You send me this mail to rate my order but my order. But I don’t have my order yet.
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 Verified review
10 months ago
Ordered a le Creuset casserole to my address in England. They sent it to Austria. I contacted them as soon as the order confirmation came through and they said they will contact the delivery company and get back to me. No one got back to me. Now they said they don’t know where the package is but they can’t issue a refund!!!
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Answer by Cookinglife
10 months ago
Our deepest apologies for the inconvenience in shipping your order. We have been in contact with our logistics provider and there was in fact a wrong address on the order form. There is currently an investigation to the location of your package. As soon it is located, our customer service team will take up further contact. Again, we are sorry for the misunderstanding and thank you for your patience.
 Verified review
10 months ago
I haven't received my order yet or any update on why it is delayed
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 Verified review
10 months ago
I should receive my parcel in 2-5 days and i still didn’t receive, after 8 days.
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 Verified review
10 months ago
Product arrived broken
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 Verified review
10 months ago
I still haven’t received the package
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 Verified review
11 months ago
I’m still waiting for my order to arrive…where is it?!
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Answer by Cookinglife
11 months ago
Our apologies for your delayed fulfillment. Our logistics provider shows your order is still being handled. I will get you in touch with our customer service team. Once again, we apologise for your inconvenience and thank you for your patience.
 Verified review
11 months ago
De seis copias compradas dos llegaron rotas. Por ahora no me han dado solución. Espero me manden dos nuevas y en buen estado.
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 Verified review
11 months ago
Very disappointed. Was a good price for Le Creuset Kettle and delivery was very prompt from EU. However, the kettle is damaged. Not going to go to the trouble of trying to send back. Enamel is chipped at the bottom as per photographs.
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Answer by Cookinglife
11 months ago
Dear Karen, We are deeply sorry that our fulfillment process did not serve up to our standards. We offer free returns and can replace your product, if you would like. Please contact our customer service team at https://cookinglife.eu/returns/
 Verified review
11 months ago
My whole order was broken
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 Verified review
11 months ago
2 items received damaged
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 Verified review
11 months ago
I was so exsiting to come home and see my parcel , but I cant explain how sad I was when it not was working and even one star is to much for this dissapointment , would really appreciated if I will have back my money :(
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 Verified review
1 year ago
I have purchased my items on the 13.09. It is understanding that in case there is not everything available the delivery may take longer. It is 29.09. - more than 2 weeks later still no signs of my items...
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 Verified review
1 year ago
I ordered and paid for two expensive frying pans. Only one pan was delivered and despite repeated emails they have not admitted liability and have not sent the second frying pan to me. Dreadful aftersales service.
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