CookinglifeReviews

Never received my product and haven’t got any reply on my mail in a couple of days.

You have sent me someone else order of glass plates that were even broken!

I have not received my order yet and have had very poor communication.

I paid for 36 wineglasses and they shiped me 12 wineglasses

Missing items in my order, slow to respond to queries

Initial delivery arrived quickly but unfortunately the glasses were broken reported with photos They apologised and have said they will send replacements if these arrive intact then they deserve four stars

They try hard to do it but if you send a package with glasses and fragile things in general you should be more careful because there is no mention of FRAGILE on the package as i asked them. The result was that i received 2 times broken items which they paid back of course but there is no need to experience that.

The order was not on time. I was aware there was a delay on part of the order but NONE of the order was sent. There were bo updates. Evebtually, bearly two weekslater, I cabcelled the order. The next day, I was emailed to say one item of 5 item was not tgere and they would send the rest. I wrote back to say no, I cancelled. I then received an email to say my order was being collected. Totally ignoring the fact I had cancelled, also within the 2 week cooling off period. So in all, unbelieveable. They held items they could have sent ie the majority of the order. They didn't update me and only when I said I wanted to cancel, did they engage ie ignored me again!!

I ordered a fairly cheap item (a spice mincer) on Oct 11. Today, on Oct 18, I have neither received the item nor become any information about the transportation since Oct 12. I sent 2 mails to cookinglife asking to the matter - no response. Thus I don't know if I shall receive my mincer at all! They did draw the payment very quickly, though.

They did bot put a FRAGILE sticker on my package so I got one of my glases broken. I'm very upset and disapointed !

The teapot came broken , I send letter and pictures straight away but no response

Send items tuhat customer Haven ordered and paid.

I am still waiting for delivery

I like the speed of receiving my purchase. But it was a day late as the Irish courier said they couldn't delivery on 01/02/22 because my Eir Code was missing. When I received package yesterday my Eir Code was printed on the Fed X label and the Fastway label. So it wasn't missing. I took a day off work so somebody would be there to receive the item. As it didn't arrive on the day it should have I had to make other arrangements

A very efficient service. Vey please with my purchase of the Eva Solo tea maker. It was great to be kept up to date via tracking regarding delivery. The zip on the insulating cover on the tea maker was slightly rippled, unlike the photo...but I'm hoping this will even out in time. Overall, a delightful package!

Loved the product. Delivery was quick, but the one issue was that the package was not delivered to my local post office. It went to one further away (not unreasonably). With hindsight though, I might have selected the wrong delivery option on the website; I just don’t remember. Or else Fedex only delivers to that particular location. I’ll figure it out for next time.

This was a gift for my husband and he was very pleased with it! His comments were that it felt very comfortable to hold although he has yet to use it. My only complaint would be that it doesn’t have a cover for the knife part and I feel would benefit from some sort of case or pouch!

Wide range of products and great prices. Customer service and delivery was spot on. Some items arrived with minor damaged, nothing that I would send it back for but non the less not perfect. Otherwise satisfied customer and I would order from here again.

Very carefully packed ⭐️⭐️⭐️. Products perfect ! Only consideration is expected delivery would be quicker but was within 10 days. Very satisfied overall- Have placed another order since. Recommended 👍 NB: I did not have to contact Customer Service

I didn't receive a call and/or a email with the delivery date of the order. Fortunately I was at home when the transportation came to my house, otherwise... Related to the products everything was ok!. Best regards, José Alface