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cookinglife.eu
Reviews:

472 reviews in the last 12 months3,181 total reviews  

3.83
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Oct 2, 2023
 Verified review
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Answer by cookinglife.eu
Oct 2, 2023
Dear, Thank you for your review. In our system we see that unfortunately your order was delayed by our shipping partner. Unfortunately we have no influence on this. Our apologies for the inconvenience! Fortunately, your order was delivered today! We want to wish you lots of fun with the items you ordered :) With kind regards, Team Cookinglife
Jul 22, 2023
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Answer by cookinglife.eu
Jul 25, 2023
Dear customer, Thank you for your review. We are sorry to hear that you are not satisfied with our service. Please tell us what we can improve so that we can offer you a better service in the future! Kind regards, Team Cookinglife
Jul 1, 2023
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your review. We are sorry to hear that you are not satisfied. Please tell us what you are not satisfied with, so we can come to a solution with you. If you have sent us a message, we will respond as soon as possible. Unfortunately, due to the backlog caused by the change of systems, this may take longer than you are used to from us. Kind regards, Team Cookinglife
Jun 15, 2023
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your review. We are sorry to hear that you are not satisfied. Please tell us what you are not satisfied with, so we can come to a solution with you. If you have sent us a message, we will respond as soon as possible. Unfortunately, due to the backlog caused by the change of systems, this may take longer than you are used to from us. Kind regards, Team Cookinglife