CookinglifeReviews

: 2,316Good

4.33

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with Buyer Protection

certified since: 5/25/2020
updated on: 8/17/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 8/17/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,549 verified reviews in the last 12 months

2,316 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


2 months ago
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

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(32)
 Verified review
1 year ago
Although the Kettle works, the paintwork on the base of the kettle was chipped off and down to the base metal .
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 Verified review
5 months ago
Not packaged well item was damaged. No fragile label on the box A replacement is being sent however
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 Verified review
11 months ago
The wine rack is perfect for my needs. But there was far too much unnecessary packaging.
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 Verified review
8 months ago
The box was a bit scruffy only because it was a gift. But otherwise good service
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 Verified review
8 months ago
Item reasonably priced. Order went smoothly, dispatched very quickly.
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 Verified review
9 months ago
Packaging to big, ridiculously to much. For one plastic tray !!!!
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 Verified review
10 months ago
Need to be more packing, the items have a long distance to come.
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 Verified review
6 months ago
Case problem corner broken of packaging needs to be better
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 Verified review
1 year ago
Box damaged. Was open Missing wooden spool for crepe.
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 Verified review
9 months ago
Yes very efficient and delighted with my purchase .Anne
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 Verified review
6 months ago
Still not dispatched!!
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Answer by Cookinglife
6 months ago
Sorry to that your order has still not been shipped. Please reach out to our customer service team so we can investigate for you right away.
 Verified review
5 months ago
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6 months ago
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9 months ago
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 Verified review
6 months ago
Shopping on this site is an excellent experience and it is really easy to search and browse. Also the selection of glassware is excellent. Shipping costs and times are also very good. Unfortunately there appears to be no after sales/customer service. My order arrived on Wednesday the 2nd of March and one item was broken. I emailed the company immediately (and also tried to submit a claim via the website but my order was not found) with evidence of the damage, and despite several emails to follow up I am yet to receive any response. Luckily I paid with PayPal so I have requested a refund for the item from there. By all means shop here (the range and prices are very good) but pay using PayPal or credit card as you will have buyer protection. Do not pay using debit card as you won't. Hopefully they will improve customer service as this would be a 5 star review otherwise.
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 Verified review
1 year ago
Service from Cooking life was good, but choosing to work with Hermes delivery service in the UK is a poor choice. First order that was delivered contained smashed glasses, courier could get away quick enough after delivering it to my front door, I soon discovered why. Second delivery has been with local depot for three days and still not delivered. I can’t even speak to the depot as the sender has to this. Please change your UK courier to someone more reliable
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 Verified review
10 months ago
The order was processed quickly and came quickly but they delivered the package to a pick up point far from my home in the center of Gothenburg. It was difficult to reach walking or by public transportation and I don't have a car. There was a pick up point just down my street only a 6 minute walk or directly on public transportation but the didn't choose that one.
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 Verified review
9 months ago
I will update my review when my refund request is completed. I ordered 3 items and a Le Creuset frying pan arrived severely damaged on the handle. I immediately requested a return and refund. The process is rather slow and it's taking some time which is annoying. I can't believe an item as damaged as that one was shipped in the first place.
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 Verified review
7 months ago
Ai signalé le 29/01 , jour de réception colis que 2 assiettes cassées Ai accepté colis parce que pas de chocs apparent il n y a pas étiquette " fragile " sur colis pour attention des transporteurs peut etre emballage pas correct pour vaisselle commande: 5200016
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 Verified review
6 months ago 
I ordered a kettle, It's got a 2 pin plug so not suitable for UK, when I wanted to return it, I was told I'd have to pay the return cost of £11.20. I still have the kettle that I cant't use. Very unprofessional.
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