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cookinglife.eu
Reviews:

780 reviews in the last 12 months3,624 total reviews  

4.55
Excellent

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Most relevant positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
CO
CATHARINE O.
KINGS LYNN

Most relevant negative review

Aug 7, 2023
 Verified review
We made a large purchase of items, they were shipped via DHL. NO label saying they were fragile on the box. The items were wrapped in bubble wrap but not taped on the ends so the items rolled out. The box appeared to upside down. Most of the items were completely smashed on arrival. The process to report it needed a number from the picking slip that does not exist. No shipment from them has ever h
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Reviews for cookinglife.eu

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Jun 29, 2024
 Verified review

Plates came smashed.

With the original order plates came smashed, looks like they were dropped before packing. Got replacement plates and they came OK in fact the replacement was no quibble. The only thing I would say is that communication was scarce unlike with the original order and I was surprised when they turned up. Can’t fault the plates though and are very nice
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Answer by cookinglife.eu
Jul 1, 2024
Best Phil, Thank you for sharing your experience with us! Glad to hear that the replacement plates arrived well and were to your liking. We apologise for the damaged delivery, of course the product is sensitive and can be damaged at the shipper"s premises. Enjoy your beautiful plates and we hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife
Jul 9, 2024
 Verified review
Good offer and fast delivery but the packing not that secure for casserole is good to wrap with bubble wrap.
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Answer by cookinglife.eu
Jul 9, 2024
Dear Valued Customer, Thank you for your feedback and four stars! It is great to hear that you are happy with our offers and fast delivery. As for the packaging, we will definitely take your suggestion about using bubble wrap to heart. We strive to get all of our products to our customers safely and well packaged, so your input is very valuable to us. Thank you again for sharing your experience with us. We hope you enjoy your purchase! Kind regards, Team Cookinglife
3 days ago
 Verified review

Good delivery time, and good quality product

Small amount of damage on corner of cutting board when delivered, however this is not a problem for me.
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Answer by cookinglife.eu
2 days ago
Best Oscar, Thanks for your feedback and great to hear you"re happy despite the minor damage! We hope you enjoy your new cutting board. If we can help you in the future please let us know! Kind regards, Team Cookinglife.
Jul 7, 2024
 Verified review
A good range of products, competitive prices and effective delivery.
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Answer by cookinglife.eu
Jul 8, 2024
Beste Anne-Marie, Bedankt voor je review! We zijn blij om te horen dat je tevreden bent met ons assortiment, onze prijzen en de levering. Mocht er iets zijn waardoor we jouw ervaring naar een 5-sterrenniveau kunnen tillen, laat het ons gerust weten.  We waarderen je feedback en hopen je snel weer te zien bij Cookinglife! Met vriendelijke groet, Team Cookinglife
Jul 5, 2024
 Verified review
Fast delivery to Denmark
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Answer by cookinglife.eu
Jul 5, 2024
Dear Anne-Louise, Thanks for your lovely review! Glad the delivery to Denmark was so quick.  Enjoy your purchase and we hope to see you again soon at Cookinglife! Kind regards, Team Cookinglife
Jul 12, 2024
 Verified review
Speed of service
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Answer by cookinglife.eu
12 days ago
Dear Joseph, Thank you for the five stars! Great to hear that you are satisfied with the speed of our service.  Have fun cooking and until next time at Cookinglife!  Kind regards, Team Cookinglife
2 days ago
 Verified review
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Answer by cookinglife.eu
14 hours ago
Dear Areeya, Thank you for the 5 stars! We are glad you are satisfied. If there is anything that would allow us to take your experience to a 5-star level, please feel free to let us know. Kind regards, Team Cookinglife
Jul 6, 2024
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Answer by cookinglife.eu
Jul 8, 2024
Beste Georgijs, Bedankt voor je review met vier sterren! We zijn blij om te horen dat je tevreden bent met jouw aankoop.  Als je nog vragen hebt of meer informatie wilt, staan we altijd klaar om te helpen. Hopelijk tot snel bij Cookinglife! Met vriendelijke groet, Team Cookinglife
Jul 1, 2024
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Answer by cookinglife.eu
Jul 2, 2024
Dear Ann, Thank you for your review! We would love to hear how we can earn that fifth star in the future. We strive to give you the best possible experience at Cookinglife! Kind regards, Team Cookinglife
Jun 27, 2024
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Answer by cookinglife.eu
Jul 3, 2024
Dear Damain, Thank you so much for your lovely review! 😊🌟 We're delighted to hear that you're enjoying the Bolsius Pillar Candle. May the warm glow of the candle enrich your home, creating cozy moments filled with ambiance and relaxation! Warm regards, Team Cookinglife
Jun 23, 2024
 Verified review
It's arrived on time. Quality looks good but haven't tried it as yet. The packaging was a bit flimsy that's the reason 4* .
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Answer by cookinglife.eu
Jun 25, 2024
Dear, Thank you for your feedback! Glad to hear that everything arrived on time and that the quality looks good. We hope you will like the product once you start using it. We take your comment about the packaging seriously and will discuss it internally to improve our service. If there is anything we can do for you, feel free to let us know!
Jun 3, 2024
 Verified review
Very efficient. Delivery was smooth and prompt, although I was unable to track the parcel en route. Product was perfect!
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Answer by cookinglife.eu
Jun 4, 2024
Dear Paul, Thank you for your feedback! Great to hear you"re happy with the quick delivery and perfect product. We take your feedback seriously and will definitely look into better tracking features from our delivery partners. Enjoy your purchase! Kind regards, Team Cookinglife
Jun 17, 2024
 Verified review
Superb cheese knife set, really good quality. Delivery was slow.
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Answer by cookinglife.eu
Jun 17, 2024
Thanks for your review and nice to hear you are happy with the cheese knife set! Too bad the delivery was a bit slow. We always strive to get everything to our customers as quickly as possible, but sometimes it can indeed take a bit longer. Hopefully the wait was worth it and you can now fully enjoy your new acquisition! Kind regards, Team Cookinglife
May 30, 2024
 Verified review
well packaged. faster delivery
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Answer by cookinglife.eu
May 30, 2024
Dear James Webb, Bedankt voor je feedback! Fijn om te horen dat alles goed verpakt was. We doen ons best om bestellingen zo snel mogelijk te leveren. Hopelijk kunnen we je de volgende keer nog sneller van dienst zijn! Kind regards, Team Cookinglife
Jun 14, 2024
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Answer by cookinglife.eu
Jun 17, 2024
Thank you so much for your positive feedback! We hope to serve you again in the future. Kind regards, Team Cookinglife
Jun 13, 2024
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Jun 17, 2024
Thank you for your four-star review! Should you have any further questions or want more information, we are always at your service. Kind regards, Team Cookinglife
Jun 8, 2024
 Verified review
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Answer by cookinglife.eu
Jun 11, 2024
Dear Andrew, How fantastic to hear that you"re so pleased with the bread pan! 🌟 We want to sincerely thank you for your 5-star review. Your positive feedback means a lot to us. We hope the bread pan will make your baking adventures even more enjoyable. May each freshly baked loaf be a delightful treat for you and your loved ones. 🍞🥖 Once again, thank you for your support and trust. Enjoy the baking and the wonderful aromas filling your kitchen! 👩‍🍳 Warm regards, Team Cookinglife
May 30, 2024
 Verified review
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May 30, 2024
Beste Jean Jacques Wagner, Bedankt voor je beoordeling met vier sterren!  Mocht je nog vragen hebben of feedback willen delen, dan horen we dat graag.  Veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
May 23, 2024
 Verified review
The Quality of The product is perfect; The way it was packed was too much!!
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Answer by cookinglife.eu
May 24, 2024
Beste Jaap, Bedankt voor je review en je positieve feedback over de kwaliteit van ons product! We waarderen ook je opmerking over de verpakking. We zullen dit zeker in overweging nemen om een betere balans te vinden. We hopen je snel weer te mogen bedienen!
May 10, 2024
 Verified review
Fast delivery, item as described. If possible please minimise packaging.
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Answer by cookinglife.eu
May 10, 2024
Dear Aga, Thank you for your lovely review and valuable feedback! We are glad you are happy with the fast delivery and the product. Regarding the packaging, we understand your point. We always try to strike a balance between protecting the products during shipping and minimising the use of packaging material for environmental reasons. Your feedback is important to us and helps us improve this balance. Thanks again and we hope to see you at Cookinglife again soon!