cookinglife.euReviews:
780 reviews in the last 12 months3,624 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Most relevant negative review
Aug 7, 2023
Verified review
We made a large purchase of items, they were shipped via DHL. NO label saying they were fragile on the box. The items were wrapped in bubble wrap but not taped on the ends so the items rolled out. The box appeared to upside down. Most of the items were completely smashed on arrival. The process to report it needed a number from the picking slip that does not exist. No shipment from them has ever h
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Reviews for cookinglife.eu
Nov 16, 2023
Verified review
Uncertain at first but it went well at last! Thank you!
It was little uncertain do I get my order with all items in it I ordered and when it might happen but when I did get it, everything was all right and I did get all and in very good shape. Thank you! I recommend this service.
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Answer by cookinglife.eu
Nov 17, 2023
Dear Juha, Thank you for sharing your experience! We apologise for any uncertainty about your order, but are pleased to hear that everything arrived in good condition and that you received all items as ordered. Thank you! We greatly appreciate your recommendation of our service. Kind regards, Team Cookinglife
Aug 26, 2023
Verified review
Delivery was in good time,But 2 items were broken in transit.I sent email and photos but I am still waiting contact
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Answer by cookinglife.eu
Sep 13, 2023
Good afternoon, Thank you for your review! Annoyed to hear that you have not yet received a response from us. Did you make a request via Returnless or did you send us an email? I look forward to hearing from you. Kind regards, Team Cookinglife
Aug 5, 2023
Verified review
Easy to order … quick delivery
Easy to order … quick delivery. Badly packed and one glass was broken
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your review. How annoying to hear about broken glasses. Happy to receive a photo of the damage. Then we can send you new ones or refund the damage. I would like to hear your choice.
Aug 28, 2023
Verified review
Didn't make it clear that the appliance would have a eu plug
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Answer by cookinglife.eu
Sep 13, 2023
Good afternoon, Thank you for your review! We are a Dutch company so you can expect all our products to have an EU plug. Apologies for the inconvenience. Kind regards, Team Cookinglife
Aug 8, 2023
Verified review
Minor delivery issue
Everything was perfect except the delivery by DHL.
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Answer by cookinglife.eu
Aug 30, 2023
Dear Jaime, Thank you for your review. Unfortunate to hear that you are unhappy with the delivery! Our apologies for the inconvenience. In our system I see that your package has been delivered with good order in the meantime. Glad to hear that it was otherwise perfect and enjoy your order! :) With kind regards, Team Cookinglife
Aug 27, 2023
Verified review
Delivery time of 2 weeks seems excessive.
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Answer by cookinglife.eu
Sep 13, 2023
Good afternoon, Thank you for your review! Annoyed to hear that the shipping time was a little longer than you might expect. It could be that your item was out of stock at first which caused the delivery to take 2 weeks. Apologies for the inconvenience. Kind regards, Team Cookinglife
Oct 26, 2023
Verified review
Deliveri time
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Answer by cookinglife.eu
Oct 27, 2023
Dear Irena, Thank you for your review. We are pleased to hear that you received your package quickly. We look forward to welcoming you back to our webshop soon! Kind regards, Team Cookinglife
Dec 20, 2023
Verified review
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Answer by cookinglife.eu
Dec 23, 2023
Dear Christine Metzger, Thank you for your review. We have informed you via email about the current status of your order. We look forward to hearing from you and wish you happy holidays :) Kind regards, Team Cookinglife