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certified since: May 25, 2020
updated on: Mar 25, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
May 20, 2022
The buying process was very smooth and easy. The delivery (cross border) was a bit delayed from the expected time, but it was due to the delivery courier. When contacting Cookinglife customer service the issue was immediately taken into action. The package and the item itself were / are in perfect shape.
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the most relevant critical review
Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife
Verified review
Mar 12, 2023
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Verified review
Feb 12, 2023
Delivery was quick - thank you, but 2 of the items I ordered were broken. I have sent an e- mail with pictures to your customer service.
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Answer by Cookinglife
Feb 20, 2023
Sorry to hear that some of your order arrived not intact. Thank you for leaving feedback regardless!
Verified review
Feb 5, 2023
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Verified review
Jan 28, 2023
Received a damaged product at first, after emailed to cs several times, after 3 weeks finally received their feedback and they agreed to send me an replacement for free, and I received it after a week, and it was good this time. Thanks for that.
Just the auto-reply email bot made the customer a bit frustrating, but finally I also received the goods I want in good condition.
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Answer by Cookinglife
Feb 7, 2023
Thank you for the feedback!
Verified review
Jan 13, 2023
Not as large as wanted. Table or Serving Spoon is bigger.
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Answer by Cookinglife
Jan 23, 2023
Very sorry to hear that the product did not live up to your expectations.
Verified review
Jan 11, 2023
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Jan 9, 2023
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Dec 31, 2022
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Dec 29, 2022
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Verified review
Dec 25, 2022
on time in one piece
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Answer by Cookinglife
Jan 5, 2023
That is great, thank you for leaving feedback!
Verified review
Dec 21, 2022
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Verified review
Dec 17, 2022
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Verified review
Dec 2, 2022
Great
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Verified review
Nov 13, 2022
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Verified review
Oct 29, 2022
Initial delivery arrived quickly but unfortunately the glasses were broken reported with photos
They apologised and have said they will send replacements if these arrive intact then they deserve four stars
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Answer by Cookinglife
Nov 4, 2022
Very sorry to hear that your first order arrived broken.
Verified review
Oct 24, 2022
They try hard to do it but if you send a package with glasses and fragile things in general you should be more careful because there is no mention of FRAGILE on the package as i asked them. The result was that i received 2 times broken items which they paid back of course but there is no need to experience that.
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Answer by Cookinglife
Nov 4, 2022
Very sorry to hear that you had a negative experience.
Verified review
Oct 5, 2022
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Verified review
Sep 29, 2022
Arrived late
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Answer by Cookinglife
Sep 30, 2022
Very sorry to hear that! We hope that everything else regarding your order went smoothly.
Verified review
Sep 23, 2022
Please remove items for sale if they are no longer in stock and you aren’t getting them in again.
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Answer by Cookinglife
Sep 30, 2022
Thank you for the feedback - we are working hard to keep our website updated.
Verified review
Aug 17, 2022
Good packaging, prompt delivery but tracking information was sparse.
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Answer by Cookinglife
Aug 18, 2022
Thank you for your feedback!