The buying process was very smooth and easy. The delivery (cross border) was a bit delayed from the expected time, but it was due to the delivery courier. When contacting Cookinglife customer service the issue was immediately taken into action. The package and the item itself were / are in perfect shape.
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Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Verified review
Jul 2, 2022
Ordered 6 glasses which arrived safely (much to my surprise) & quickly. My only problem was that one of the glasses was miss shaped. Very weird to hold!
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Answer by Cookinglife
Jul 4, 2022
Thank you for your feedback! Glad to hear that everything arrived safely. Please contact our customer service for possible solutions to the misshapen Coke glass at info@cookinglife.eu.
Verified review
Jun 30, 2022
A very efficient service. Vey please with my purchase of the Eva Solo tea maker.
It was great to be kept up to date via tracking regarding delivery.
The zip on the insulating cover on the tea maker was slightly rippled, unlike the photo...but I'm hoping this will even out in time. Overall, a delightful package!
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Answer by Cookinglife
Jul 1, 2022
Thank you for your feedback! We hope you will enjoy your new tea maker.
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Jun 30, 2022
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Jun 29, 2022
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Jun 13, 2022
I didn't receive a call and/or a email with the delivery date of the order. Fortunately I was at home when the transportation came to my house, otherwise...
Related to the products everything was ok!.
Best regards,
José Alface
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Jun 5, 2022
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Jun 4, 2022
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May 26, 2022
Item delivered on time but one coffee/tea spoon was missing. Otherwise I would have given the extra star
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Answer by Cookinglife
May 30, 2022
It is unfortunate to hear that your order arrived incomplete. Please reach out to our customer service team as soon as possible so we can help you right away.
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May 20, 2022
Arrived in good order but later than indicated on website when ordering.
Packaging can be improved - seems a bit flimsy.
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May 15, 2022
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May 13, 2022
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May 3, 2022
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Apr 21, 2022
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Apr 9, 2022
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Apr 3, 2022
Buen servicio llego la caja Intacta
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Mar 29, 2022
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Mar 29, 2022
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Mar 18, 2022
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Mar 16, 2022
Good price. Ok communication. Wrapping not in top, but no problems. Item arrived ad promised.
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