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Review summary
Customers frequently praise the fast and timely delivery, as well as the high product quality, durability, and good value for money. Customer service is widely described as friendly, helpful, and responsive, with special appreciation for proactive problem-solving and communication. Many customers find products easy to assemble and use, and the ordering process is mostly described as simple, efficient, and flexible. Communication throughout the order and delivery process is generally clear and proactive. Fair pricing and good value are also noted as positives. Some customers mention issues with notification or logistics partners, including gaps in communication with external logistics providers. A few highlight unclear instructions or complexity for some items, and a minority find the ordering process unnecessarily complicated or note issues with international handling. Additionally, some Swiss customers express concerns about higher local pricing.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewstopregal.ie/en/home/
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Cross-market review
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Cross-market review
When the battery packs in my stacker got tired, I needed a replacement set. Contacted TopRegal and they had the quote out and order placed in no time at all. Great price, fast delivery, functioning power stacker.
Reply from topregal.co.uk
thats great to hear. We are really pleased you had such a good experience. Thanks for taking the time to leave this review
Cross-market review
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Cross-market review
Perfect service!
The goods from topRegal are top quality!
The ordering process and delivery work excellently.
The outstanding customer service in case of issues, like defective goods or wrong delivery, is noteworthy. Problem immediately resolved and handled to the best satisfaction.
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Cross-market review
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Cross-market review
Everything is great!
We needed an additional shelf for our warehouse, and we came across Topregal. We ordered the shelf, the processing time was very fast, and the shelf was delivered within a few days. The quality is really superb, and the assembly was manageable with two people. I can truly recommend Topregal. Thank you!
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Cross-market review
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Uncomplicated Order
Uncomplicated order, fast delivery.
Criticism: The option was booked to be informed about the delivery date a day in advance for a fee. Then suddenly a call, the freight company is 60 km from my residence in front of my house and wants to deliver. Everything worked, but that was not how it was intended.
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Cross-market review
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Cross-market review
Value for money very good, only the packaging can be improved.
I find the website very user-friendly and clearly structured, and the navigation is also very simple. I am also very satisfied with the quality of the goods. Only the packaging should be improved, because it often arrives completely damaged. So far the goods have not been damaged, but it cannot be ruled out.
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Cross-market review
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Cross-market review
Top Regal - Top Quality - Top Satisfaction.
I always buy the equipment for our warehouse here, whether it’s shelves, pallet jacks, or accessories. From ordering to notification to delivery - everything is really TOP!
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Cross-market review
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Cross-market review
Super electric stacker with good price and fast delivery
The electric stacker works as promised. The price/performance ratio is very good. The ordering process went smoothly and for inquiries, a personal contact (a human/not a chatbot) was available. They were able to arrange for a quick delivery. Thanks for the good service
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Everything super
The handling of my order was great, confirmed through a personal conversation and set in motion very quickly, so I received the ordered goods the following week.
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Cross-market review
Always a joy!
We have been buying here for years and if something stands out in the order, for example if something doesn't match, someone will contact us again and it won't be sent blindly. Delivery as always fast and good. Top!
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Cross-market review
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Cross-market review
We are very satisfied
We have ordered more than 20 devices so far.
Communication is perfect.
Short-term pick-up is possible
The quality of the goods is also good
I would recommend further
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Cross-market review
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Cross-market review
Buy tire rack
Simple and fast processing, good support from the office.
Delivery with notice went smoothly.
Ordered on the Swiss site with "free shipping", unfortunately, additional costs such as customs clearance and the like are not visible.
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Cross-market review
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Cross-market review
Product is top, only communication with the shipping company did not go so well. It was agreed that I would be notified one hour before delivery by phone, which unfortunately did not happen.
But otherwise everything is great, I am very satisfied.
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Cross-market review
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Cross-market review
Top quality tyre rack & great delivery
The tyre rack I ordered was of excellent quality. Delivery was prompt and well packaged. Very pleased with my purchase, would nit hesitate to buy again from Topregal
Reply from topregal.co.uk
Good morning
Thank you for your fantastic review! We’re delighted to hear that you’re pleased with the quality of your tyre rack and that it arrived promptly and well packaged.
We really appreciate your custom and your recommendation, and we look forward to welcoming you back to TOPREGAL in the future!
Cross-market review
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Cross-market review
Excellent communication with the international purchasing department. Delivery on time. Package delivered and unloaded as requested when ordering. Perfect.
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Cross-market review
TOPREGAL -> TOPPRODUCT!
Easy configuration and user-friendly ordering of my "personal" Topregal. Short delivery time and great quality. I was definitely convinced by the stability and the extremely good fit.
Always happy to order again! :)
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Cross-market review
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Everything tiptop
Simple order. There was a small mistake in the delivery, but customer service responded quickly and kindly, and the replacement was delivered immediately.
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Cross-market review
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Cross-market review
Previously fair euro price – since 2026 overpriced Swiss surcharge
Swiss surcharge in Swiss francs is completely exaggerated compared to euro prices.
I even ordered directly via www.topregal.com in December 2025 and paid the regular euro price. Today, you are automatically redirected to www.topregal.ch and must accept significantly higher CHF prices – even though the goods are still shipped from the same warehouse in Germany and practically nothing has changed in delivery.
The price differences therefore seem incomprehensible and more like an artificial Swiss surcharge. Very unfortunate, as the price-performance ratio was previously much more attractive.
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Reply from topregal.com/de
Dear TOPREGAL customer,
thank you very much for your open and transparent review. We always try to set our prices market-oriented and fair, and we use our internal department to act quickly in this area and adjust prices individually if needed. Furthermore, we have waived the flat shipping fee and now deliver all our products free of charge to Switzerland (plus Swiss VAT and any applicable customs charges).
Of course, our customers always have the possibility to receive a special price for larger projects, which we are happy to offer.
We nevertheless thank you very much for the feedback, because for us as an online trade, reviews are always very important, as they help us to reflect on and optimize existing processes.
Kind regards from Filderstadt
Your TOPREGAL team
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Cross-market review
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Cross-market review
Great service for the order, I received the quote directly, and I was able to have it delivered by a truck with a lift gate even though I'm in a narrow street, the equipment is really great, I ordered a hub1200/3 and honestly, the batteries last really long too 😁
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Reply from topregal.fr
Dear TOPREGAL customer,\n\nThank you for your positive feedback!\n\nWe are very happy that you are satisfied with our service and the delivery by truck with lift gate. It is particularly nice to learn that the HE1200/3 meets your expectations and that the battery autonomy convinces you.\n\nYour opinion is a great motivation for us. We wish you much enjoyment with your device and are always at your full disposal.\n\nSincerely,\nYour TOPREGAL team
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Cross-market review
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Cross-market review
Pleasantly surprised by the delivery speed. The product looks of good quality at first glance, but is not yet assembled. For logistical reasons, I asked for information on when the goods would be delivered with 24 hours' notice. The carrier called half an hour before delivery, which caused some complications.
Automatically translated from Czech
Reply from topregal.cz
Dear TOPREGAL customer,
thank you for your honest feedback. We are very pleased that you were satisfied with the delivery speed and the first impression of the product quality.
At the same time, we regret the inconveniences caused by the short notice of delivery. Your comment is very valuable to us, and we will pass it on to our logistics partner to further improve our services.
Thank you for your trust, and we are always available for any questions.
Best regards,
Your TOPREGAL team
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Cross-market review
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Cross-market review
Safety pin for fork extension h…
Safety pin for fork extension was missing. Complaint made by phone, friendly conversation. Additional delivery promised. Otherwise, top.
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topregal.ie/en/home/
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topregal.ie/en/home/
We offer a wide range of heavy-duty shelving, storage platforms, hall offices, and office furniture to suit your business needs. Large shelving selection with various heights, widths, depths and loads...
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