Nonpaints.com/en/- Logo - reviews

Nonpaints.com/en/
Reviews:

227 reviews in the last 12 months435 total reviews  

4.49
Good

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

May 5, 2024
 Verified review
Société Sérieuse ! Ce n'est pas la première fois que je commande sur ce Site et je ne suis jamais déçu ! C'est vraiment un très Bon Site avec énormément de choix et à des Prix très attractifs ! Comme d'habitude ; Commande Traitée, Expédiée, Livrée très Rapidement ! Très Bonne Communication, excellente Transaction ! Je suis très Satisfait, c'est que du " Positif " P.S : Avec du bon Matériel et des Bons Produits, on arrive à avoir des Bons Résultats ! ( CROP ) Merci à Vous.....

Most relevant negative review

Mar 26, 2024
 Verified review
Waiting to receive the parcel but £108 is due apparently for import tax. No mention of this when ordered. So I will not be accepting the parcel and requesting a refund through PayPal.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Nonpaints.com/en/

 Sort by  
Relevance
Jul 4, 2024
 Verified review
Report review
Answer by Nonpaints.com/en/
Aug 28, 2024
Thanks for your thoughtful review!
Jun 30, 2024
 Verified review
Report review
Answer by Nonpaints.com/en/
Aug 28, 2024
modzelewski80@yahoo.com
Jun 27, 2024
 Verified review
Report review
Answer by Nonpaints.com/en/
Aug 28, 2024
firestarr@mail.com
Jun 26, 2024
 Verified review
Report review
Answer by Nonpaints.com/en/
Aug 28, 2024
jonjosheehy@gmail.com
Jun 25, 2024
 Verified review
Report review
Answer by Nonpaints.com/en/
Aug 28, 2024
Thank you for taking the time!
Jun 24, 2024
 Verified review
Report review
Answer by Nonpaints.com/en/
Aug 28, 2024
Your feedback is very helpful!
Jun 24, 2024
 Verified review
Report review
Answer by Nonpaints.com/en/
Aug 28, 2024
Thanks for your great review!
Jul 5, 2024
 Verified review
Report review
Answer by Nonpaints.com/en/
Sep 3, 2024
I’m truly sorry to hear about your experience and understand your frustration. It’s clear we fell short in multiple areas, including sending the wrong product and the added shipping costs. We’ll take your feedback seriously and work on improving our processes to prevent such issues in the future. Thank you for bringing this to our attention. Kind regards, Team CROP
Jul 4, 2024
 Verified review
Report review
Answer by Nonpaints.com/en/
Sep 3, 2024
I’m truly sorry to hear that we fell short of your expectations. Your feedback is important, and we will use it to address the issues you’ve experienced and improve our service. If there’s anything specific we can do to make things right, please let us know. Kind regards, Team CROP
May 5, 2024
 Verified review
Société Sérieuse ! Ce n'est pas la première fois que je commande sur ce Site et je ne suis jamais déçu ! C'est vraiment un très Bon Site avec énormément de choix et à des Prix très attractifs ! Comme d'habitude ; Commande Traitée, Expédiée, Livrée très Rapidement ! Très Bonne Communication, excellente Transaction ! Je suis très Satisfait, c'est que du " Positif " P.S : Avec du bon Matériel et des Bons Produits, on arrive à avoir des Bons Résultats ! ( CROP ) Merci à Vous.....
Report review
Answer by Nonpaints.com/en/
Aug 28, 2024
Your feedback is valued!
Jun 15, 2024
 Verified review
Took store some time to get the goods dispatched (not the same day as they say on website). By the time the courier had the goods and were able to deliver I had gone on holiday. Now that I have actually received the goods and tried it out all is in order. Other reviews complain about having to pay further on receipt but you are buying from another country so yes duty is payable. Will consider further purchases in the future but do hope they get the dispatch sorted.
Report review
Answer by Nonpaints.com/en/
Aug 28, 2024
We’re glad you enjoyed it!
DS
Domagoj S.
Varaždin
Nov 30, 2023
 Verified review
Amazing store and fantastic prices. I managed even to get a black friday discount with my purchase. However, one bottle of Angelwax Clarity wasn't properly tightened or untightened during transport (not sure whose fault it is) and it's contents spilled. There goes my black friday discount. Luckily, other bottles remained intact.
Report review
Answer by Nonpaints.com/en/
Feb 4, 2024
We're thrilled to have exceeded your expectations.
May 5, 2024
 Verified review
What seems like a decent price turned out not to be. There was no mention, that I could see of a import tax payable to Ups which if I had known, I wouldn't have purchased the item.
Report review
Answer by Nonpaints.com/en/
Aug 22, 2024
I’m sorry for the confusion regarding the import tax. We should have made this more clear upfront. We understand how this can be frustrating and will work to improve our communication about additional costs in the future. Thank you for bringing this to our attention. Kind regards, Team CROP
Jan 16, 2024
 Verified review
The assortment is impressive, fulfilling every need. Double che check the items integrity before shipping would be perfect.
Report review
Answer by Nonpaints.com/en/
Feb 5, 2024
Thank you
Dec 9, 2023
 Verified review

Huge product choice and amazing service

Loved level of support received while purchasing. Huge product range and good prices. Shipping was lengthy, but acceptable for such hazardous products. Product could have been packages better, as one bottle leaked, few caps were damaged and some spray nozzles missing. Did not try to use branded paints yet
Report review
Answer by Nonpaints.com/en/
Feb 5, 2024
We're humbled by your words of praise.
May 17, 2024
 Verified review
The packaging was terrible Arrived all split open One of the tins of filler was split open and other tins were badly dented fortunately the paint and thinners were not leaking. The box was far too big and fragile allowing the contents to slide around. not enough packing . I don't blame U.P.S.
Report review
Answer by Nonpaints.com/en/
Aug 28, 2024
We’re glad to hear you’re happy!
Apr 22, 2024
 Verified review
Easy and fast ordering experience. There was no indication as to when parts would be ready to ship out. Site indicated they are in stock but actually order was dispatched several days later. Packing of the goods was poor and some were damaged during transit.
Report review
Answer by Nonpaints.com/en/
Aug 22, 2024
Thank you for your feedback. We’re glad you found the ordering experience easy and fast, but we apologize for the delays in dispatch and the issues with packaging. We’ll review our processes to ensure more accurate shipping times and better packing to prevent damage. Your input helps us improve, and we appreciate it. Kind regards, Team CROP
Dec 4, 2023
 Verified review
Fast delivery and great prices. I had a support question about a product before purchasing anything and it was answered super swiftly and they even tested a foam cannon out for me to make sure it fit correctly.
Report review
Answer by Nonpaints.com/en/
Feb 4, 2024
We're grateful for your kind-hearted words.
Jan 13, 2024
 Verified review
After a wrong sending they where nice enoug to help great so i could send back and order the right product the communication is quick and professional. So a 5 star rating !
Report review
Answer by Nonpaints.com/en/
Feb 5, 2024
Your review is a reminder of why we love what we do.
Jun 6, 2024
 Verified review

excellent service

1. What i ordered turned up, unlike when i ordered the same thing from Amazon. (bloody Chinese companies) 2. Extremely fast delivery 3. Also cheaper than amazon.
Report review
Answer by Nonpaints.com/en/
Aug 28, 2024
Thank you for your support!