Review summary
Most customers are satisfied with the quality of the products. Customers frequently mention difficulties reaching support or receiving replies to inquiries, with many expressing frustration over unanswered emails and lack of contact. Delivery speed is a major concern, with several customers experiencing long waits and delays, although some report fast service. There are several complaints about broken or faulty items upon arrival. Unexpected extra costs related to shipping, customs, and currency differences are a frequent source of customer dissatisfaction. Customers mention that the website could be improved for smoother navigation and clearer information, with some reporting confusion or misleading site origins. Order fulfillment issues such as lost packages, lack of updates, and repeated errors are highlighted by several customers.
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- Neuwied, DEU
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