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Product seems good quality but customer interaction could be improved.
Ordering was easy and delivery quick. The product seems good quality so far. The customer communication in replying to emails could be more professional. Seems like I am disturbing you with my question more than you being happy I am interested in your product. Just add a "hello/dear xxx" and "thank you for contacting us" and "kind regards Topfoams" - this will already do a big difference in impression of professionalism, and it will seems like you care about the customers questions.
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It feels really comfortable. I just hope it lasts more than two years.
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