Review summary
Customers overwhelmingly praise the quality, taste, and aroma of the oil, often calling it the best they have tried. Many customers also mention fast and reliable delivery, expressing satisfaction with how quickly they receive their orders. Customer service is generally seen as good and responsive. Several customers are dissatisfied with the packaging, reporting dented containers and poor box quality upon delivery. There are a few complaints about unresolved issues or lack of replies from customer service.
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Good delivery ,poor packaging
Product was excellent well pleased , packaging was poor ,parcel was damaged on arrival ,and oil tin was dented in two places ,cardboard packaging on the small bottle of oil was crushed ,luckily no breakages ,poor show as delivery charge was high
Reply from ventadelbaron.com
Thank you for your feedback. We’re delighted to hear you were pleased with the product itself, but we’re sorry that the packaging and condition of the parcel on arrival did not meet expectations.
We understand your frustration, especially given the delivery charge, and we appreciate you bringing this to our attention. Your comments regarding the damaged packaging and dented oil tin have been shared with our team so we can review and improve our packing process for future orders.
Thank you again for your honest review and for helping us improve our service.
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Very tasty and balanced aceite!
Reply from ventadelbaron.com
Thank you for taking the time to leave such a great review. We’re delighted that the flavour and balance of our olive oil met your expectations.
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Excellent
Reply from ventadelbaron.com
We sincerely appreciate your excellent review. Knowing that you had such a positive experience means a lot to us, and we look forward to serving you again in the future.
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Super schnelle Lieferung, wunderbares Olivenöl. Absolute Empfehlung!
Reply from ventadelbaron.com
Vielen Dank für Ihre großartige Bewertung. Es freut uns sehr zu hören, dass Sie mit der schnellen Lieferung und unserem Olivenöl so zufrieden sind. Ihre absolute Empfehlung bedeutet uns sehr viel, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
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I like the uncomplicated order process and the excellent product.
Reply from ventadelbaron.com
Thank you very much for your wonderful review. We’re delighted to hear that you appreciated the smooth ordering process and enjoyed the excellent product. Your feedback means a lot to us, and we look forward to serving you again.
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Geruch und Geschmack sind einfach top, frische klare Aromen pur mit rohem Gemüse ein Gedicht!
Reply from ventadelbaron.com
Vielen Dank für Ihre begeisterte Bewertung. Es freut uns sehr, dass Sie Duft und Geschmack unseres Olivenöls so schätzen. Besonders schön zu hören, dass es mit rohem Gemüse für Sie ein echter Genuss ist. Genau solche Geschmackserlebnisse möchten wir schaffen.
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Amazingly quick dispatch.
Amazingly quick dispatch ment I could get it to my sister on her birthday. She says it tastes delicious.
Reply from ventadelbaron.com
Thank you so much for your wonderful review. We’re delighted to hear that the fast dispatch helped your gift arrive in time for such a special occasion. It’s also great to know that your sister enjoyed the taste. Your kind words truly mean a lot to us, and we hope to serve you again in the future.
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Schnelle Lieferung! Artikel ist in Ordnung! Gerne wieder! :-)) Beste Grüße aus Deutschland 🇩🇪
Reply from ventadelbaron.com
Vielen Dank für Ihre herzliche Bewertung und die lieben Grüße aus Deutschland. Es freut uns sehr, dass Sie mit der schnellen Lieferung und dem Artikel zufrieden sind. Dass Sie gerne wieder bestellen möchten, ist für uns das schönste Kompliment. Wir freuen uns schon auf Ihren nächsten Besuch.
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