appelhoes.net

Reviews:

My initial reaction was negative because PostNl failed to deliver the package. The response from Appelhoes was pleasing; they were understanding. After receiving the bands, I was happy with one and returned the other. This company tries to respect the buyer, which is very important nowadays. Everything is automatic these days, as a customer you are a number, or actually nothing. I didn't have that feeling here.

When I order an iPad case product, I was under the impression that this would be a parcel. I indicated during the order that it could therefore be left at a parcel pickup point. It turned out to be a mailbox package, which in principle cannot be dropped off at a PostNL pickup point. It's sloppy that this isn't indicated when ordering. Appelhoes knows at the time of ordering that an iPad case will be sent as a mailbox package. Mention this then when ordering. That's more customer-friendly. Then I don't have to provide a different delivery address. That last point is necessary with a package at our house because PostNL just leaves the packages at the door with a big chance that such a package will be stolen!

I was a bit skeptical, but since I could pay with Klarna, it still gave me confidence. I bought a Burga hardshell case for my MacBook two days ago. Tonight it already fell through the mailbox. Very happy with the fast delivery and the good price offer. Saved 30 euros via Appelhoes. Happy me!!

I was a bit skeptical, but being able to pay with Klarna gave me confidence. Two days ago, I bought a Burga hardshell case for my MacBook. This evening, it was already in the mailbox. Very happy with the fast delivery and the good price offer. Saved 30 euros via Appelhoes. Happy me!!

I was a bit skeptical, but since I could pay with Klarna, it gave me confidence. I bought a Burga hardshell case for my MacBook two days ago. This evening, it already arrived in the mail. Very happy with the fast delivery and good price offer. Saved 30 euros via Appelhoes. Happy me!!

I had a €5 voucher for orders over €40, but ordered an iPad case for €34.90, unfortunately the wrong one. Returned it neatly for free and received a voucher for €34.90. Ordered the right case for €49.90, but could only apply one voucher, the €34.90 one. It's a shame no exception could be made for this. Hence 4 stars and not 5 stars.

I ordered an item here, but unfortunately it didn't fit well, so I had to return it. Fortunately, the return process was very smooth. I got my money back quickly, and the customer service was truly excellent: friendly, helpful, and clear in communication. Although the product was not suitable for me, I am very satisfied with the service of this company. I would definitely recommend this company!

I want to adjust my experience because I was negative. But after having contact with the service department of Appelhoes, I want to change my opinion. I was helped very neatly, and they explained that most of it was my own fault. I judged too quickly and recommend everyone always contact the service department first. Very nice people and super nicely helped.

My order was supposed to be delivered on Saturday, March 7, but unfortunately, I received nothing. Immediately contacted Applehoes, where I was told that it often happens that PostNL delivers a few days later. On Thursday evening, March 12, still nothing received and contacted them again. Received an email asking if the address was correct. Confirmed that the address was correct, and they would investigate. On Monday, March 16, contacted them again and eventually, a replacement shipment was made, which was properly delivered on Tuesday. Thanks to Applehoes for solving the issue. Unfortunately, they depend on PostNL for logistical handling and performance.

2 weeks ago, ordered a leather Nomad case with matching cardholder for my new iPhone 17 Pro Max, their website states: order by 21:00, shipped today, which is not true as they send it only a day later. The cardholder is really worthless, I tried it for 1 day, and on that day, the cardholder ended up loose in my pocket 3 times, it also detached from the case very easily. I immediately refunded this cardholder. After 1 week, the glass/plastic on the side of the case broke, the button you use to control the camera, so to speak. I reported this immediately. I fully understand that they say this doesn't just happen, and they're absolutely right. Only, the phone really hasn't fallen or been hit—at least not in a way that I noticed. I really feel that for a case of this price, it breaks very easily. I've emailed and WhatsApped them, and it takes days to get any response at all. If you keep emailing and WhatsApping, you eventually get contact, but if you reply, you’re in for another long period of waiting, and simply calling is not an option. Finally, after waiting a long time, they offer a kind gesture. I can buy a new case via their website and then I have to provide the order number, they then promise to give a good discount. I did this immediately and provided the order number 2 days ago. I have sent several messages and WhatsApp messages until today. I just received a reply that the case I picked is already on offer and that it already has a Father's Day discount. When the case arrives, I’ll send it back immediately, I’ll never buy anything here again. I don’t like companies that repeatedly promise things and constantly fail to keep their commitments, are unreachable by phone, and respond very poorly to emails and WhatsApp messages. NOTE: response to the response. The sad thing is that this company has quite a few negative reviews, and from the responses, it's never Appelhoes.nl's fault. Regarding the wallet, a customer simply has the right to return something, there’s nothing special about that. Concerning the deviation from the solution: you tell me to order a case and provide the order number, then you say I'll receive a discount from you! I do exactly as you say; I order a case as any other customer would. Coincidentally, it's a case on offer, that's unrelated to the solution. Anyone can order this case for X amount. My question to you is, where is the leniency then? You keep bombarding me with messages on WhatsApp, to the point where I've even blocked you. The fact that I say you could have seen which company I am from implies that we are from a nationwide operating smartphone repair company. You might be saving 3 euros now, which in my opinion is not a smart move. We do not sell cases ourselves but we will never make positive advertising for you, in this regard I don't find you clever. For 3 euros, you could have had a satisfied customer, you would have kept your promise, and you might have gained a lot of future benefits.

Good product delivered. Good assortment of cases. Unfortunately, PostNL did not fulfill Applehoes' promise. The product was quickly shipped but only delivered by PostNL a few days later. I know that this is not directly Appelhoes' fault, but still a pity.

2 weeks ago I ordered a leather Nomad case with a matching cardholder for my new iPhone 17 Pro Max. Their website states that orders placed by 9:00 PM are shipped the same day, which is not true; they ship it only the next day. The cardholder is truly worthless, I tried it for 1 day and on that day, the cardholder was loose in my pocket three times, and it also detached very easily from the case. I immediately refunded this cardholder. After 1 week, the glass/plastic on the side of the case broke, the button you use to operate the camera, so to speak. I reported this immediately. I fully understand if they say that doesn't just happen. However, the phone has not been dropped or knocked, at least not to the extent that I noticed. I genuinely believe that for a case of this price, it breaks far too easily. I emailed them and sent WhatsApp messages, and it takes days to get any response at all. If you keep emailing and messaging on WhatsApp, you'll eventually get in contact, but if you reply, you're back to waiting a long period again, and simply calling or anything is not possible. Finally, after waiting a long time, they come with a gesture of goodwill. I can buy a new case on their website and then provide the order number; they promise to give a good discount. I did this immediately and provided the order number 2 days ago. Up until today, I sent multiple messages and WhatsApp texts. Now I just received an answer that the case I selected is already on sale and that there's already a Father's Day discount. When the case arrives, I'll send it back immediately, I'm never buying anything here again. I don't like companies that promise things over and over again and consistently fail to fulfill their agreements, are unreachable by phone, and respond very poorly to emails and WhatsApp messages.

At Appelhoes we ordered a case for an iPad Air. The case was delivered quickly. However, the case does not fit well, the flap remains open. We are not used to this from decoded. Appelhoes does not want to resolve this and the only option is to return the product. That is, to put it mildly, very unfortunate. But for now we know where we will and will not order products. Update March 24 And then Appelhoes states that they offered to check the case, but that is not the case. The only response was that it is supposed to be like this and just return it. The case has since been returned and we receive a voucher to use again at Appelhoes. Worthless.

2 weeks ago I ordered a leather Nomad case with matching card holder for my new iPhone 17 Pro Max, their website states orders placed by 9 PM are shipped the same day, which is not true, they only ship it a day later. The card holder is really worthless, I tried it for 1 day and on that day the card holder came loose in my pocket 3 times, it also detached very easily from the case. I immediately refunded this card holder. After 1 week the glass/plastic on the side of the case broke, the button with which you can operate the camera. I immediately reported this. I fully understand that they say that doesn't just happen, they are absolutely right. However, the phone really wasn't dropped or bumped, at least not in a way that I noticed. I truly believe that for a case of this amount it breaks very easily. I emailed them, sent WhatsApp messages, it really takes days before you get any sort of response. If you keep emailing and sending WhatsApp messages, you eventually get in touch, and when you reply, you're back to a long wait. Just calling or something like that is not possible. After a long wait, they come with a gesture of goodwill. I can buy a new case through their website and then I have to provide the order number, they promise to give a good discount. I did that immediately and provided the order number 2 days ago. I've sent multiple messages and WhatsApps until today. Now I just received the response that the case I chose is already on sale and already has a Father's Day discount. When the case arrives, I will return it immediately, I will never buy anything here again. I don’t like companies that repeatedly make promises and do not keep their agreements, are not reachable by phone, and respond very poorly to email and WhatsApp messages.

Appelhoes had a super fun flea market day promotion on King's Day. I bought a nice Apple Watch strap there for 10 euros instead of 80, and I'm very happy with it. The only strange thing was that it said everywhere on the site that shipping was free, but I had to pay for it. However, I didn't mind for this offer.

2 weeks ago, I ordered a leather Nomad case with a matching cardholder for my new iPhone 17 Pro Max. Their website states that orders before 9 PM are shipped the same day, which is not true, as they only ship it a day later. The cardholder is really worthless, I tried it for one day and that day the cardholder was loose in my pocket three times, and it also detached very easily from the case. I returned the cardholder immediately. After a week, the glass/plastic on the side of the case broke, the button you use to operate the camera. I reported it immediately. I fully understand that they say this doesn't just happen, they're absolutely right. Only, the phone hasn't been dropped or bumped, at least not noticeably. I genuinely find it unacceptable that such an expensive case breaks so easily. I've emailed and WhatsApped them, and it truly takes days to get any response. If you keep emailing and WhatsApping, you eventually get contact, if you then respond, you're again in for a long period, just calling or anything isn't possible. Eventually, after waiting a long time, they offer a goodwill gesture. I can buy a new case through their website and then provide the order number, they promise a good discount. I did that immediately and provided the order number 2 days ago. To this day, I’ve sent several messages and WhatsApps. Now I just received a response that the case I chose is already on sale and there is already a Father's Day discount. Once the case arrives, I'll return it straight away, I'm never buying anything here again. I don't like companies that repeatedly promise things and do not keep their commitments, are not reachable by phone, and respond very poorly to emails and WhatsApp messages.

Ordered 6 Apple AirTags silicone holders at 2 euros each. Ended up paying 35,- at checkout... Sent an email asking how this could happen... and got the difference refunded properly. Good company, good products, good value for money, and very customer-friendly.

I order at Appelhoes 3 times already, ordered again and received nothing. After patiently waiting, I contacted customer service. Unfortunately fobbed off with a standard answer. An answer I already knew. Damage? 39 euros and one experience richer. I will never buy here again. Update: After consultation with Appelhoes, everything is further resolved. Thank you!

Very nice strap. Looks nice and feels comfortable. I found adjusting it very difficult, and with the magnetic closure, I find it hard to put on. Be careful when taking it off so it doesn't slip out of your hands. Still too expensive for a strap where you experience a lot of hassle every time you change it.

First delivery not delivered, but immediately rectified by the supplier, super service! And the case was perfect, color as in the photo. A super satisfied customer!