appelhoes.net

Reviews:

The products were easy to find on the website. Ordering and paying was clear and easy. The stock status was correct and it was shipped quickly and well packaged.

Very quickly delivered, only it's a pity that the case for the iPhone 18pro presses the lower volume button when you close it. Decoded didn't make that well.

Good case. Fast delivery. Less nice is that they pester you almost daily with emails until you write a review. Hopefully, I'm rid of them now...

I've had it too short to really say anything about security. It hasn't fallen yet, but it feels sturdy and works fine so far.

Good product delivered. Good assortment of cases. Unfortunately, PostNL did not fulfill Applehoes' promise. The product was quickly shipped but only delivered by PostNL a few days later. I know that this is not directly Appelhoes' fault, but still a pity.

2 weeks ago I ordered a leather Nomad case with a matching cardholder for my new iPhone 17 Pro Max. Their website states that orders placed by 9:00 PM are shipped the same day, which is not true; they ship it only the next day. The cardholder is truly worthless, I tried it for 1 day and on that day, the cardholder was loose in my pocket three times, and it also detached very easily from the case. I immediately refunded this cardholder. After 1 week, the glass/plastic on the side of the case broke, the button you use to operate the camera, so to speak. I reported this immediately. I fully understand if they say that doesn't just happen. However, the phone has not been dropped or knocked, at least not to the extent that I noticed. I genuinely believe that for a case of this price, it breaks far too easily. I emailed them and sent WhatsApp messages, and it takes days to get any response at all. If you keep emailing and messaging on WhatsApp, you'll eventually get in contact, but if you reply, you're back to waiting a long period again, and simply calling or anything is not possible. Finally, after waiting a long time, they come with a gesture of goodwill. I can buy a new case on their website and then provide the order number; they promise to give a good discount. I did this immediately and provided the order number 2 days ago. Up until today, I sent multiple messages and WhatsApp texts. Now I just received an answer that the case I selected is already on sale and that there's already a Father's Day discount. When the case arrives, I'll send it back immediately, I'm never buying anything here again. I don't like companies that promise things over and over again and consistently fail to fulfill their agreements, are unreachable by phone, and respond very poorly to emails and WhatsApp messages.

At Appelhoes we ordered a case for an iPad Air. The case was delivered quickly. However, the case does not fit well, the flap remains open. We are not used to this from decoded. Appelhoes does not want to resolve this and the only option is to return the product. That is, to put it mildly, very unfortunate. But for now we know where we will and will not order products. Update March 24 And then Appelhoes states that they offered to check the case, but that is not the case. The only response was that it is supposed to be like this and just return it. The case has since been returned and we receive a voucher to use again at Appelhoes. Worthless.

Truly an honest and transparent company with very good service and fast delivery. They have many products in stock and good quality.

Clear and extensive range, easy ordering process, frequent offers, good communication, and fast delivery.

2 weeks ago I ordered a leather Nomad case with matching card holder for my new iPhone 17 Pro Max, their website states orders placed by 9 PM are shipped the same day, which is not true, they only ship it a day later. The card holder is really worthless, I tried it for 1 day and on that day the card holder came loose in my pocket 3 times, it also detached very easily from the case. I immediately refunded this card holder. After 1 week the glass/plastic on the side of the case broke, the button with which you can operate the camera. I immediately reported this. I fully understand that they say that doesn't just happen, they are absolutely right. However, the phone really wasn't dropped or bumped, at least not in a way that I noticed. I truly believe that for a case of this amount it breaks very easily. I emailed them, sent WhatsApp messages, it really takes days before you get any sort of response. If you keep emailing and sending WhatsApp messages, you eventually get in touch, and when you reply, you're back to a long wait. Just calling or something like that is not possible. After a long wait, they come with a gesture of goodwill. I can buy a new case through their website and then I have to provide the order number, they promise to give a good discount. I did that immediately and provided the order number 2 days ago. I've sent multiple messages and WhatsApps until today. Now I just received the response that the case I chose is already on sale and already has a Father's Day discount. When the case arrives, I will return it immediately, I will never buy anything here again. I don’t like companies that repeatedly make promises and do not keep their agreements, are not reachable by phone, and respond very poorly to email and WhatsApp messages.

Appelhoes had a super fun flea market day promotion on King's Day. I bought a nice Apple Watch strap there for 10 euros instead of 80, and I'm very happy with it. The only strange thing was that it said everywhere on the site that shipping was free, but I had to pay for it. However, I didn't mind for this offer.

2 weeks ago, I ordered a leather Nomad case with a matching cardholder for my new iPhone 17 Pro Max. Their website states that orders before 9 PM are shipped the same day, which is not true, as they only ship it a day later. The cardholder is really worthless, I tried it for one day and that day the cardholder was loose in my pocket three times, and it also detached very easily from the case. I returned the cardholder immediately. After a week, the glass/plastic on the side of the case broke, the button you use to operate the camera. I reported it immediately. I fully understand that they say this doesn't just happen, they're absolutely right. Only, the phone hasn't been dropped or bumped, at least not noticeably. I genuinely find it unacceptable that such an expensive case breaks so easily. I've emailed and WhatsApped them, and it truly takes days to get any response. If you keep emailing and WhatsApping, you eventually get contact, if you then respond, you're again in for a long period, just calling or anything isn't possible. Eventually, after waiting a long time, they offer a goodwill gesture. I can buy a new case through their website and then provide the order number, they promise a good discount. I did that immediately and provided the order number 2 days ago. To this day, I’ve sent several messages and WhatsApps. Now I just received a response that the case I chose is already on sale and there is already a Father's Day discount. Once the case arrives, I'll return it straight away, I'm never buying anything here again. I don't like companies that repeatedly promise things and do not keep their commitments, are not reachable by phone, and respond very poorly to emails and WhatsApp messages.

I order at Appelhoes 3 times already, ordered again and received nothing. After patiently waiting, I contacted customer service. Unfortunately fobbed off with a standard answer. An answer I already knew. Damage? 39 euros and one experience richer. I will never buy here again. Update: After consultation with Appelhoes, everything is further resolved. Thank you!

Very nice strap. Looks nice and feels comfortable. I found adjusting it very difficult, and with the magnetic closure, I find it hard to put on. Be careful when taking it off so it doesn't slip out of your hands. Still too expensive for a strap where you experience a lot of hassle every time you change it.

Ordered 6 Apple AirTags silicone holders at 2 euros each. Ended up paying 35,- at checkout... Sent an email asking how this could happen... and got the difference refunded properly. Good company, good products, good value for money, and very customer-friendly.

Lightning fast, good prices, product quality is excellent, good communication

Easy site and quickly received and the case fits well and looks good, so value for your money.

Put the correct description on it and if it goes wrong, accept your mistake and make amends. Edit after response: The description literally had 'magsafe' in it. I also contacted customer service about this and they were supposed to adjust it, so it's not surprising that it's no longer there. I can prove this with screenshots. It's really unbelievable how badly this is being handled. It's about €15. Just accept that you unintentionally misled a customer - it can happen - and correct it. Instead, it's made to look like it's my own fault. Edit after new response: Nice to hear you acknowledge this. I indeed received this offer. However, I had already used the case for a few days before noticing it doesn't have MagSafe. I quote: 'The case can only be returned in its original condition, including original packaging.' This is not possible because it shows signs of use. Edit after yet another new response: I am pointing out that it has already been used. I am happy to return it, but it doesn't meet the conditions you set.

Post nl messed it up, but this was well handled. Fast delivery and friendly customer service.

First delivery not delivered, but immediately rectified by the supplier, super service! And the case was perfect, color as in the photo. A super satisfied customer!